
How Nurse Navigators Can Help You
04/29/22 • 29 min
2 Listeners
Have you ever felt overwhelmed or confused in your health care journey? Many patients juggle numerous phone calls and appointments with labs, pharmacists, and specialists, while also trying to understand what is and isn’t covered. To help, some health plans have recruited nurse navigators, like Faith Barron.
In this episode, Faith provides a look into the role of nurse navigators and how she helps patients find high-quality providers, understand their medical claims, and triage communication from all members of the care team.
Field correspondent Kate Pecora also speaks with one of Faith’s patients, Sheridan Keck. She shares how Faith guided her through her cancer diagnosis.
Hosts:
Terry Wilcox, Executive Director, Patients Rising
Dr. Robert Goldberg, “Dr. Bob,” Co-Founder and Vice President of the Center for Medicine in the Public Interest
Kate Pecora, Field Correspondent
Guests:
Faith Barron,RN, Nurse Navigator, Concierge Nurse Navigators
Links:
Alzheimer's Trials Exclude Black Patients at 'Astonishing' Rate
Why We Need Patient Diversity in Clinical Trials
Health Plan Hero: Matheny Motors
Need help?
The successful patient is one who can get what they need when they need it. We all know insurance slows us down, so why not take matters into your own hands? Our Navigator is an online tool that allows you to search a massive network of health-related resources using your zip code so you get local results. Get proactive and become a more successful patient right now at PatientsRisingConcierge.org
Have a question or comment about the show, or want to suggest a show topic or share your story as a patient correspondent?
Drop us a line: [email protected]
The views and opinions expressed herein are those of the guest(s)/ author(s) and do not reflect the official policy or position of Patients Rising.
Have you ever felt overwhelmed or confused in your health care journey? Many patients juggle numerous phone calls and appointments with labs, pharmacists, and specialists, while also trying to understand what is and isn’t covered. To help, some health plans have recruited nurse navigators, like Faith Barron.
In this episode, Faith provides a look into the role of nurse navigators and how she helps patients find high-quality providers, understand their medical claims, and triage communication from all members of the care team.
Field correspondent Kate Pecora also speaks with one of Faith’s patients, Sheridan Keck. She shares how Faith guided her through her cancer diagnosis.
Hosts:
Terry Wilcox, Executive Director, Patients Rising
Dr. Robert Goldberg, “Dr. Bob,” Co-Founder and Vice President of the Center for Medicine in the Public Interest
Kate Pecora, Field Correspondent
Guests:
Faith Barron,RN, Nurse Navigator, Concierge Nurse Navigators
Links:
Alzheimer's Trials Exclude Black Patients at 'Astonishing' Rate
Why We Need Patient Diversity in Clinical Trials
Health Plan Hero: Matheny Motors
Need help?
The successful patient is one who can get what they need when they need it. We all know insurance slows us down, so why not take matters into your own hands? Our Navigator is an online tool that allows you to search a massive network of health-related resources using your zip code so you get local results. Get proactive and become a more successful patient right now at PatientsRisingConcierge.org
Have a question or comment about the show, or want to suggest a show topic or share your story as a patient correspondent?
Drop us a line: [email protected]
The views and opinions expressed herein are those of the guest(s)/ author(s) and do not reflect the official policy or position of Patients Rising.
Previous Episode

Patient Advocacy on Capitol Hill
Frustrated with the health care system? Want to improve health care access, affordability, and transparency for you or a loved one? Learn how to make your voice heard by decision-makers on Capitol Hill by joining us for our 2022 #WeThePatients Fly-In happening on June 14th and 15th in Washington, D.C.
Terry and Dr. Bob outline the top policy priorities for the chronic illness community and fibromyalgia patient advocate Melissa Talwar underscores the importance of patient advocacy and how you can embark on your own advocacy journey.
And field correspondent Kate Pecora takes listeners international with her conversation with Megan Staley, who gives listeners a look into her life with Behcet’s and endometriosis.
Hosts:
Terry Wilcox, Executive Director, Patients Rising
Dr. Robert Goldberg, “Dr. Bob,” Co-Founder and Vice President of the Center for Medicine in the Public Interest
Kate Pecora, Field Correspondent
Guests:
Megan Staley, Patient Advocate
Melissa Talwar, Executive Director, Support Fibromyalgia Network
Links:
Attend the 2022 We the Patients Fly-In
Advocacy Master Class - Patients Rising Now
Hospitals' massive cancer drug markups
Contributor: Reform Medicare's Payment Policy to Expand Patient Access to Nonopioids
Season 3 | Episode 13: How PBMs Raise Costs for Patients + Pharmacies
Need help?
The successful patient is one who can get what they need when they need it. We all know insurance slows us down, so why not take matters into your own hands? Our Navigator is an online tool that allows you to search a massive network of health-related resources using your zip code so you get local results. Get proactive and become a more successful patient right now at PatientsRisingConcierge.org
Have a question or comment about the show, or want to suggest a show topic or share your story as a patient correspondent?
Drop us a line: [email protected]
The views and opinions expressed herein are those of the guest(s)/ author(s) and do not reflect the official policy or position of Patients Rising.
Next Episode

Updates from the Frontlines of Medical Research
In recognition of ALS Awareness Month, we get a report from the frontlines of ALS research, including new breakthroughs that impact patients. Dr. Sharon Hesterlee, the Chief Research Officer at the Muscular Dystrophy Association, gives us the big picture on ALS research and other neuromuscular diseases.
Plus, Terry and Dr. Bob discuss new health legislation, including a bill that would ban the QALY, a discriminatory health care metric that hurts patients with rare or chronic diseases. And Kate speaks with Jenny Jones, an advocate for Familial Adenomatous Polyposis (FAP), about her advocacy work for this rare genetic condition.
Hosts:
Terry Wilcox, Executive Director, Patients Rising
Dr. Robert Goldberg, “Dr. Bob,” Co-Founder and Vice President of the Center for Medicine in the Public Interest
Kate Pecora, Field Correspondent
Guests:
Sharon Hesterlee, Chief Research Officer at the Muscular Dystrophy Association
Jenny Jones, Patient Advocate and Author of Life's A Polyp
Sara Healy, Patient Correspondent
Jana Healy, Patient Correspondent
Links:
Terry Wilcox Applauds QALY Ban Bill - Patients Rising Now
Amyotrophic Lateral Sclerosis (ALS) - Diseases | Muscular Dystrophy Association
QALY Bill | H.R.7634 - Protecting Health Care for All Patients Act of 2022
ICER to Assess Treatments for Amyotrophic Lateral Sclerosis
MOVR Data Hub (neuroMuscular ObserVational Research) | Muscular Dystrophy Association
Life's A Polyp - Youtube Channel
Need help?
The successful patient is one who can get what they need when they need it. We all know insurance slows us down, so why not take matters into your own hands? Our Navigator is an online tool that allows you to search a massive network of health-related resources using your zip code so you get local results. Get proactive and become a more successful patient right now at PatientsRisingConcierge.org
Have a question or comment about the show, or want to suggest a show topic or share your story as a patient correspondent?
Drop us a line: [email protected]
The views and opinions expressed herein are those of the guest(s)/ author(s) and do not reflect the official policy or position of Patients Rising.
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