
Latest Trends in the Resident Experience
06/09/22 • 36 min
Residents’ expectations are changing fast and staying on top of the trends and their implications provides incredible advantages to multifamily business owners. Multifamily residence is one of the fastest evolving industries and today’s multifamily business owners are faced with some tough questions. What exactly does “customer experience” mean in a multifamily landscape? How has recent volatility affected risk aversion? What is meant by “Home As a Hub?” What do the latest trends mean for multifamily business owners? Hear the answers to these critical questions, and more, on today’s episode of Open Door by Cox Communities. Join Bess Freedman as she sits down with strategists, thought leaders, and experts to explore the ever-changing world of multifamily residential.
Follow Us
- Twitter @CoxComm
- Facebook @coxcommunications
- Instagram @coxcommunications
Presented by Cox Communities
Residents’ expectations are changing fast and staying on top of the trends and their implications provides incredible advantages to multifamily business owners. Multifamily residence is one of the fastest evolving industries and today’s multifamily business owners are faced with some tough questions. What exactly does “customer experience” mean in a multifamily landscape? How has recent volatility affected risk aversion? What is meant by “Home As a Hub?” What do the latest trends mean for multifamily business owners? Hear the answers to these critical questions, and more, on today’s episode of Open Door by Cox Communities. Join Bess Freedman as she sits down with strategists, thought leaders, and experts to explore the ever-changing world of multifamily residential.
Follow Us
- Twitter @CoxComm
- Facebook @coxcommunications
- Instagram @coxcommunications
Presented by Cox Communities
Previous Episode

The Multifamily Smart Home Revolution
Welcome to another episode of Open Door, presented by Cox Communities! Today on the show, Bess Freedman sits down to discuss all things internet with Product Director at Cox Communities, Lalit Bhatia, and President at P.B. Bell, Debbie Willis. Lalit explains the innovations of smart home devices while Debbie gives insight into the benefits MDU owners can gain from upgrading their units. The trio talks about the rise in self-guided tours and how everything in life is more technological these days. Plus, hear how different age demographics adapt to smart homes and why now tech gives renters all the bells and whistles that used to only come with home ownership. Sit back and enjoy this fantastic conversation on Open Door from Cox Communities.
Follow Us
- Twitter @CoxComm
- Facebook @coxcommunications
- Instagram @coxcommunications
Presented by Cox Communities
Next Episode

Looking to the Future of Residential Communities
In this episode of Open Door, brought to you by Cox Communities, we are looking around the corner to identify and discuss new developments in technology and where they are going. We look at the future of multifamily residential and explore what the future holds for the industry! Our host, Bess Freedman sits down with Executive Director of Product Development and Management at Cox Communications, Keith Davis. Together the duo touch on a wide array of multifamily technology topics including 5G, remote work, network security and more. With technology evolving so rapidly, multifamily communities are implementing new, forward-thinking technology to create more cohesive and connected living experiences. Listen as Keith and Bess chat about the era of working from home, how multifamily residences are approaching the idea of coworking spaces and learn about other changes over the last few years. Technology now offers more integrated and sustainable ways for multifamily communities to stay connected and it is exciting to learn about where we are headed. Join us for this exciting episode of Open Door, presented by Cox Communities!
Follow Us
- Twitter @CoxComm
- Facebook @coxcommunications
- Instagram @coxcommunications
Presented by Cox Communities
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