The risk of the status quo with transformation expert, Dr Leda Glyptis
02/25/25 • 35 min
In this episode, Irene sits down with world-renowned financial services transformation expert, Dr. Leda Glyptis.
With two decades of experience driving modernization in financial institutions, Leda unpacks the risks of resisting change and the critical need for banks to adapt in an increasingly dynamic landscape.
She explores the impact of regulation, the human factors that often derail transformation efforts, and the challenges of breaking free from the comfort of the status quo.
This insightful conversation is a must-listen for anyone navigating change in financial services.
Thank you for listening!
In this episode, Irene sits down with world-renowned financial services transformation expert, Dr. Leda Glyptis.
With two decades of experience driving modernization in financial institutions, Leda unpacks the risks of resisting change and the critical need for banks to adapt in an increasingly dynamic landscape.
She explores the impact of regulation, the human factors that often derail transformation efforts, and the challenges of breaking free from the comfort of the status quo.
This insightful conversation is a must-listen for anyone navigating change in financial services.
Thank you for listening!
Previous Episode
Retail modernization special with leading retail technology analyst, Paula Rosenblum
In this conversation, the celebrated retail analyst and ex-CTO, Paula Rosenblum, and Irene discuss the critical need for modernization in customer service systems across the global retail industry.
They emphasize the importance of extensibility in solving the challenges posed by legacy systems, as well as how IT leadership can manage organizational inhibitors that hinder change.
The discussion also highlights the significance of customer experience and effective change management strategies in navigating these obstacles.
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