#16 - Patrick McGill: Transforming healthcare from the inside
11/09/23 • 21 min
In this episode, Dr. Patrick McGill sits down for an in-depth conversation with Dr. Aaron Neinstein, chief medical officer at Notable. Among other things, the two discuss:
Why transformation requires courage and how to be a courageous leader
The need to think about ROI in terms that go beyond just financials
The promise of Generative AI for healthcare
And much more.
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Patrick McGill, MD, is an executive vice president and Community Health Network's chief transformation officer, a role he assumed in November 2021.
Dr. McGill is responsible for population health management, value-based care, envisioning data-enabled strategies, overseeing information technology and digital transformation, and leading Community’s effort to use analytics to drive transformation.
Since joining Community in 2010 as a family medicine physician, Dr. McGill has advanced through a variety of roles. After working in informatics, he was named medical director for physician informatics. In 2017, Dr. McGill was named vice president, clinical transformation, and shortly thereafter became senior vice president, clinical strategies.
Dr. McGill holds a bachelor of science degree from the University of Georgia and received his medical degree at the Medical College of Georgia School of Medicine in Augusta, GA. He completed his family medicine residency at Ball Memorial Hospital in Muncie, IN. He is board-certified by the American Board of Family Medicine.
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OUTLINE
Here are the timestamps for this episode.
(00:00) - Intro
(01:57) - Why having courage is critical in bringing transformation to healthcare
(03:37) - Any transformation project must start by clearly defining the problem to be solved
(04:30) - Breaking down healthcare’s traditional mindset of siloed thinking
(07:51) - Why healthcare organizations need to think about ROI differently
(10:29) - The healthcare workforce now and in the future
(13:15) - Healthcare problems that were once intractable can now be solved with AI
(14:34) - Using AI for segmentation and personalization in healthcare
(15:33) - Examples of failed programs and the leadership lessons learned
(17:34) - The critical importance of alignment in driving change and transformation
(19:14) - Why right now is one of the most exciting times for the healthcare industry
(21:21) - End
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Relevant links
Dr. Patrick McGill on LinkedIn
Dr. Neinstein on LinkedIn and Twitter
Notable on LinkedIn
In this episode, Dr. Patrick McGill sits down for an in-depth conversation with Dr. Aaron Neinstein, chief medical officer at Notable. Among other things, the two discuss:
Why transformation requires courage and how to be a courageous leader
The need to think about ROI in terms that go beyond just financials
The promise of Generative AI for healthcare
And much more.
—-
Patrick McGill, MD, is an executive vice president and Community Health Network's chief transformation officer, a role he assumed in November 2021.
Dr. McGill is responsible for population health management, value-based care, envisioning data-enabled strategies, overseeing information technology and digital transformation, and leading Community’s effort to use analytics to drive transformation.
Since joining Community in 2010 as a family medicine physician, Dr. McGill has advanced through a variety of roles. After working in informatics, he was named medical director for physician informatics. In 2017, Dr. McGill was named vice president, clinical transformation, and shortly thereafter became senior vice president, clinical strategies.
Dr. McGill holds a bachelor of science degree from the University of Georgia and received his medical degree at the Medical College of Georgia School of Medicine in Augusta, GA. He completed his family medicine residency at Ball Memorial Hospital in Muncie, IN. He is board-certified by the American Board of Family Medicine.
—-
OUTLINE
Here are the timestamps for this episode.
(00:00) - Intro
(01:57) - Why having courage is critical in bringing transformation to healthcare
(03:37) - Any transformation project must start by clearly defining the problem to be solved
(04:30) - Breaking down healthcare’s traditional mindset of siloed thinking
(07:51) - Why healthcare organizations need to think about ROI differently
(10:29) - The healthcare workforce now and in the future
(13:15) - Healthcare problems that were once intractable can now be solved with AI
(14:34) - Using AI for segmentation and personalization in healthcare
(15:33) - Examples of failed programs and the leadership lessons learned
(17:34) - The critical importance of alignment in driving change and transformation
(19:14) - Why right now is one of the most exciting times for the healthcare industry
(21:21) - End
—-
Relevant links
Dr. Patrick McGill on LinkedIn
Dr. Neinstein on LinkedIn and Twitter
Notable on LinkedIn
Previous Episode
#15 - Eric Topol: Actualizing the opportunity with advanced AI
In this episode, Dr. Topol sits down for an in-depth conversation with Dr. Aaron Neinstein, chief medical officer at Notable. Among other things, the two discuss:
How AI can make healthcare human again
Patient autonomy and access to care
The medical community’s resistance to change
And much more.
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Eric Topol is the Founder and Director of the Scripps Research Translational Institute, Professor of Molecular Medicine, and Executive Vice-President of Scripps Research.
He has published over 1,200 peer-reviewed articles, with more than 320,000 citations, was elected to the National Academy of Medicine, and is one of the top 10 most cited researchers in medicine. His principal scientific focus has been on individualized medicine using genomic, digital, and A.I. tools.
He authored three bestseller books on the future of medicine: The Creative Destruction of Medicine, The Patient Will See You Now, and Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again. Topol is the principal investigator to two large NIH grants, the All of Us Research Program that supports precision medicine and a Clinical and Translational Science (CTSA) Award that promotes innovation in medicine. He was the founder of a new medical school at Cleveland Clinic (Lerner College of Medicine), was commissioned by the UK to lead a review of their National Health Service, and is active clinically as a cardiologist.
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OUTLINE
Here are the timestamps for this episode.
(00:00) - Intro
(01:26) - How AI can impact the doctor-patient relationship
(05:00) - What is the next book Dr. Topol will write that correctly predicts a future trend?
(06:07) - Why it took a pandemic to get telemedicine off the ground
(06:32) - Resistance to change in the medical community
(07:00) - How LLMs and advanced AI can change the mindset
(10:23) - Why the industry needs to seize the moment we are in
(12:01) - Exploring how to build trust in AI among the medical community
(14:30) - Which areas are seeing the most uptake in terms of AI in healthcare?
(16:28) - Keeping the doctor-patient relationship at the core as AI becomes more widely deployed
(18:45) - Tips for staying current on the latest trends and news
(21:43) - End
Relevant links
Eric Topol, MD on LinkedIn and Twitter
Dr. Neinstein on LinkedIn and Twitter
Notable on LinkedIn
Next Episode
#17 - Michael Hancock: transitioning to a value-based care model
In this episode, Michael Hancock sits down for an in-depth conversation with Dr. Aaron Neinstein, chief medical officer at Notable. Among other things, the two discuss:
The role of data and analytics in moving a value-based model forward
The criticality of aligned incentives in transitioning to a value-based care model
How AI can impact future care models
And much more.
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Mike Hancock serves as Executive Director of Operations Transformation for Castell. In this role, Mike leads the Operations Transformation and Care Traffic Control teams that support Intermountain Medical Group and Affiliate Partner Clinics. Mike has worked for Intermountain Healthcare for eight years in service line, geographic operations, and practice management roles leading a variety of outpatient clinic and hospital outpatient services.
Before working for Intermountain, Mike worked for three years in the ambulatory setting with HCA/Mountainstar. Mike earned both a Master of Health Administration and undergraduate Health Administration degrees from Weber State University.
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OUTLINE
Here are the timestamps for this episode.
(00:00) - Intro
(01:11) - What inspired Hancock to get into healthcare?
(01:56) - What is operations transformation and what is the role?
(03:52) - Operations transformation started in primary care, where does it go from there?
(05:17) - Top lessons learned from transitioning primary care to a value-based model
(07:42) - The role of data and analytics in moving a value-based model forward
(11:37) - Exploring financial models for ‘care traffic controllers’ and care managers
(15:00) - How the make-up of the practice staff has evolved
(19:22) - Success metrics of a value-based care model
(21:26) - The criticality of aligned incentives in transitioning to a value-based care model
(22:00) - What is the sweet spot for provider incentives?
(22:43) - How AI can impact the future of these care models
(26:33) - Staying current with trends in care delivery and operational transformation
(27:53) - Do not be afraid to take action, test, and iterate to get to a value-based model
(30:18) - End
Relevant links
Michael Hancock on LinkedIn
Dr. Neinstein on LinkedIn and Twitter
Notable on LinkedIn
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