
Ep. 48 “COVID-19 Time Warp and the Numbers Behind Dental Shows"
03/18/20 • 54 min
So much changed in just one week. Kevin and I discussed COVID-19 (coronavirus for most people) just a few days before states and federal governments got involved. We talked a little infection control but we really focused on the impact this will have on not only meetings but practices.
We took the opportunity to peel back the curtain on vendor costs at dental meetings. All the shows we discussed except for the California Dental Association have been cancelled.
I'm including links here but urge to keep up to date using your dental society and the ADA's pages. Talk to a lawyer, human resource company and/or your CPA before making any long-lasting decisions regarding your practice. We'll get through this.
- Dr. Bicuspid's guide to the virus
- ADA's FAQ on the virus
- ADA's virus information page
- OSAP's COVID-19 page
Connect with Kevin on his IG page and at DrBicuspid.com
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
---
FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.
So much changed in just one week. Kevin and I discussed COVID-19 (coronavirus for most people) just a few days before states and federal governments got involved. We talked a little infection control but we really focused on the impact this will have on not only meetings but practices.
We took the opportunity to peel back the curtain on vendor costs at dental meetings. All the shows we discussed except for the California Dental Association have been cancelled.
I'm including links here but urge to keep up to date using your dental society and the ADA's pages. Talk to a lawyer, human resource company and/or your CPA before making any long-lasting decisions regarding your practice. We'll get through this.
- Dr. Bicuspid's guide to the virus
- ADA's FAQ on the virus
- ADA's virus information page
- OSAP's COVID-19 page
Connect with Kevin on his IG page and at DrBicuspid.com
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
---
FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.
Previous Episode

Ep. 47 “How to Terminate a Patient Relationship"
It sounds so ominous, right? Well, depending on the person it can be a huge relief or a big pain in the ... you know what. This was a reader request (thank you!) and I responded by giving you:
- When I would absolutely terminate, no questions asked
- How I would do it
- The step-by-step routine regarding documentation and team involvement
- Some go-to lines for those very uncomfortable face to face conversations
I hope this is helpful - let me know if you do anything differently. I love hearing from you all!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
---
FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.
Next Episode

Ep. 49 "Teresa Teaches Teledentistry to Kevin"
Teledentistry is all the rage right now. With COVID-19 keeping us from physically seeing patients, many dentists are now interested in how to make contact virtually. We pretended that Kevin was an attendee in one of my classes and my job was to teach him the basics and FAQ about teledentistry. I covered:
- What is 'teledentistry'? What do I need to get started?
- The billing codes and the ADA's new guidance in this area
- Why teledentistry should be part of your customer service arsenal
Other topics included retaining teams and how the staffing landscape is going to be different when this all settles. We hope it's helpful!
UPDATE: A Delta representative reached out to let me know that D0170 and D0171 will not be mapped to D0140.
Resources from the show:
- ADA's COVID-19 Coding and Billing Guidance
- Dr. Spera's site using the Doxy program
- OperaDDS COVID-19 Teledentistry Kit
- MouthWatch's TeleDent
- The TeleDentists
- Doxy
Connect with Kevin on his IG page and at DrBicuspid.com
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
---
FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.
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