Nice with Dave Delaney - leadership, communication, retention, culture. - #23 How to communicate more effectively with and learn from body language with Scott Rouse.

#23 How to communicate more effectively with and learn from body language with Scott Rouse.

Explicit content warning

11/22/21 • 54 min

Nice with Dave Delaney - leadership, communication, retention, culture.

The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

Scott Rouse is a behavior analyst and body language expert. His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to law enforcement and to the United States military, as well as to Fortune 500 CEOs, doctors, attorneys, executives, and entertainers. He is the author of Understanding Body Language: How to Decode Nonverbal Communication in Life, Love, and Work.

What we talked about...

Scott has taught body language and interrogation methods to members of the military and law enforcement.
Working together at the Nashville Entrepreneur Center.
How body language best practices can be used in pitching investors.
How to get investors in the head space to help you instead (or in addition to) fund you.
VCs invest huge amounts of money into startups, so Scott sits in and sniffs out the dishonest entrepreneurs.
What to do when you don’t know the answer.
There are no absolutes in body language.
An essential question to ask during the hiring process and beyond.
Things to consider (and not) about eye contact.
How to use your body language to make people feel comfortable.
The most common problem in business communication - “CEO-itice”
Signs your team member doesn’t really know the answer or isn’t listening to your question.
The power of taking analog notes while listening.
How Scott got connected to Dr. Phil.
Don Wells on Summer Wells Missing Interview Body Language Analysis (YouTube).
On how to improve virtual meetings.
Scott recommends Courage is Calling by Ryan Holiday.
Dave recommends Think Again by Adam Grant.
Kindle reading tips.
Contact Scott at ScottRouse.com.

👋 Say hello [email protected].

🐦 On Twitter @davedelaney.

❤️ Subscribe to the Nice Maker Newsletter at nicemaker.co.

🎸 Theme song is “Little Jane May” and the end song is “Funny Feeling” by AlistairChristl.ca.

Learn more about your ad choices. Visit megaphone.fm/adchoices

The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

What we talked about...

Scott has taught body language and interrogation methods to members of the military and law enforcement.
Working together at the Nashville Entrepreneur Center.
How body language best practices can be used in pitching investors.
How to get investors in the head space to help you instead (or in addition to) fund you.
VCs invest huge amounts of money into startups, so Scott sits in and sniffs out the dishonest entrepreneurs.
What to do when you don’t know the answer.
There are no absolutes in body language.
An essential question to ask during the hiring process and beyond.
Things to consider (and not) about eye contact.
How to use your body language to make people feel comfortable.
The most common problem in business communication - “CEO-itice”
Signs your team member doesn’t really know the answer or isn’t listening to your question.
The power of taking analog notes while listening.
How Scott got connected to Dr. Phil.
Don Wells on Summer Wells Missing Interview Body Language Analysis (YouTube).
On how to improve virtual meetings.
Scott recommends Courage is Calling by Ryan Holiday.
Dave recommends Think Again by Adam Grant.
Kindle reading tips.
Contact Scott at ScottRouse.com.

👋 Say hello [email protected].

🐦 On Twitter @davedelaney.

❤️ Subscribe to the Nice Maker Newsletter at nicemaker.co.

🎸 Theme song is “Little Jane May” and the end song is “Funny Feeling” by AlistairChristl.ca.

Learn more about your ad choices. Visit megaphone.fm/adchoices

Previous Episode

#22 Consistency, personal branding, blogging, and your Cumulative Advantage with Mark Schaefer

The Nice Podcast is brought to you by Futureforth.com. Helping fast-growing tech companies how to onboard, create, and keep happier, more connected employees.

Consistency, personal branding, blogging, and your Cumulative Advantage with Mark Schaefer.

Mark Schaefer is a globally-recognized keynote speaker, educator, business consultant, and author. His blog {grow} is hailed as one of the top marketing blogs in the world. His latest book is Cumulative Advantage: How to Build Momentum for Your Ideas, Business and Life Against All Odds.

What we talked about...

Creating momentum for your life, your business, and your ideas.
How to stand out as a friend and a brand with cookies and bacon.
How effective leaders help us grow.
On saying “no” the right way by addressing problems, not people.
Consistency is more important than genius.
The power of blogging.
How Tim Ferris advanced his career.
The Tipping Point by Malcolm Gladwell.
Reinvention and relevancy.
Force yourself to go to conferences to learn new things and meet new people.
Mark talked about LunchClub to be matched to people with similar interests.
Subway horror stories.
Mark recommends “How to Heal our Divides” Brian Allain.
Learn more about Mark at BusinessesGrow.com.

👋 Say hello [email protected]

🐦 On Twitter @davedelaney

❤️ Subscribe to the Nice Maker Newsletter at nicemaker.co

🎸 Theme song is “Little Jane May” and the end song is “Funny Feeling” by AlistairChristl.ca

Learn more about your ad choices. Visit megaphone.fm/adchoices

Next Episode

#24 Trust, vulnerability, humanity, and touch with Minter Dial.

The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

Minter Dial is an international professional speaker, elevator, and multiple award-winning author. Minter is an agent of change who has exercised twelve different metier and moved country fifteen times, he’s the author of the WWII story, The Last Ring Home, as well as three business books: Futureproof, Heartificial Empathy, and You Lead: How Being Yourself Makes You a Better Leader.

What we talked about:

Speaker’s Corner in Hyde Park, London.
The importance of meaningful conversations.
Dunbar’s Number.
The power of a hug.
How The Grateful Dead and the best brands create unique and special experiences.
Company retreats, off-sites, special events, and conferences.
How trust is the critical glue. Trust comes from vulnerability.
Walk the talk. Say something, do it. Tap into your own humanity.
Why touch is important.
You can only learn empathy if you want it.
The core idea is observation and listening.
Repeating what you heard.
Close Communication Bias. Finishing off sentences of the people we’re close to. Complacency creeps in.
The CHECK mindset. Curious. Humility. Empathy. Courage. Karma.
(VIDEO) Angry Voicemail We Got From an Alamo Drafthouse Customer. NSFW.
Bringing back handshakes, hugs, and high-fives.
Culture eats strategy for breakfast.
Recognize and reward your team members.
When you ask for advice - take it and report back.
Tips for helping employees to establish their personal brands.
Read Lost Connections: Uncovering the Real Causes of Depression - and the Unexpected Solutions by Johann Hari.