101 A: Insights Into Navigating Complex Conflicts In The Workplace | With Kimberly Mlinaz

In this episode of the NEGOTIATEx podcast, we are joined by Kimberly Mlinaz, a Juris Doctorate holder with a chemical engineering background who leads negotiation and dispute resolution at the Department of the Air Force. Kimberly discusses her shift from engineering to conflict management, highlighting the importance of critical thinking and problem-solving in various fields. She emphasizes the role of effective conflict management in large organizations, noting that well-handled disagreements can drive innovation and adaptability. Exploring concepts like the "Ladder of Inference" and collaborative negotiation, Kimberly provides valuable insights on resolving disputes and boosting workplace productivity by understanding diverse perspectives and managing emotions.