
My Favorite Mistake: Business Lessons from Failures and Success
Mark Graban
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Erin Joy Averted a Huge Mistake By Making a Pandemic Pivot
My Favorite Mistake: Business Lessons from Failures and Success
06/27/22 • 40 min
Episode page with video, transcript, and more
My guest for Episode #169 of the My Favorite Mistake podcast is Erin Joy.
As the founder and executive consultant behind Erin Joy Business Coaching & Consulting, Erin uses over 25 years of experience in entrepreneurship, roundtable facilitation, business strategy, and executive coaching to help fellow female business owners launch, propel, and grow their companies.
Erin has hosted over 300 roundtables, 200 group coaching calls, 70 live events, and 1000 online events, and the company continues to serve over 60 clients.
Erin is currently pursuing her Ph.D. in Business Psychology at The Chicago School of Professional Psychology to enhance her ability to connect with and support women in business on both a professional and emotional level.
She is also the host of a new radio show and PODCAST: “Erin Joy Talks Business.” She has released an anthology of advice from women business owners titled The Anatomy of Accomplishment: Your Guide to Bigger, Better, Bolder Business Results.
In this episode, Erin shares her “favorite mistake” story about a “huge mistake” that she avoided by making a pivot before it was too late. She was looking to franchise the roundtable side of her business — how did she discover this would have been a “heavy lift” (and an expensive one at that)? How did she pivot and what happened?
We also talk about questions and topics including:
- What does it mean to be a “business psychologist?”
- Business is about making predictions... and testing... you have 25-year plan? How specific are the details of that plan? Is there wiggle room?
- What can we do to be more resilient and better adjust to what life and business throws at us?
- “Breakdowns lead to breakthroughs”
- Video you posted in 2021 — “A time to give up control” — when is that necessary for a business leader and how can they do that?
- You work mainly with women leaders and entrepreneurs — are there mistakes you help them avoid in career transitions? Or setting them up to learn from them?
- What do we need to be doing to build the next generation of women as leaders?
- Tell us about the podcast — what topics do you cover? What sort of guests do you have?
Find Erin on social media:
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2 Listeners

“Little Failures” Author Alisha Wielfart’s Failed Yoga Studio Was Her Greatest Learning Experience
My Favorite Mistake: Business Lessons from Failures and Success
05/30/22 • 45 min
Episode page: https://markgraban.com/mistake166
My guest for Episode #166 of the My Favorite Mistake podcast is Alisha Wielfaert, a leadership, creativity, transitions and resiliency coach for women.
She started her career at an over one-hundred-year-old insurance company. She moved on from that. Along the way, she started studying yoga at the Asheville Yoga Center not just as a physical practice but as a spiritual path. She opened a yoga studio... and then sold it...
Alisha is also the author of a book that’s just been released, titled Little Failures: Learning to Build Resilience Through Everyday Setbacks, Challenges, and Obstacles.
She is the host of a podcast, The Yoke and Abundance: Wise Women Podcast and her company is called Yoke and Abundance.
In this episode, Alisha shares her “favorite mistake” story about opening a yoga studio that “did nothing but lose money” as it went into bankruptcy. Why was this her “greatest learning experience” but also the “most shameful” that has happened to her? Why did the business fail and what lessons did Alisha learn that she has (and will) apply to other businesses?
We also talk about questions and topics including:
- Passion plus seeking for purpose in life
- Bootstrapping was a problem – couldn’t fully commit
- Lessons for when you became a coach?
- Do the failures help you be a better coach?
- The Dropout? Elizabeth Holmes
- Other thoughts or tips on how to analyze or process our failures?
- People who are successful after failures do what things?
- How to not get stuck in the grieving and processing time?
- Fear of mistakes — Atelophobia is an obsessive fear of imperfection
- Do you see a difference between “mistakes” and “failures”? Let’s explore that...
- “Planning for failures” in the writing and release of the book?
- You write about the idea of “Failing out loud” — the implications for women and minorities?
- TEDx talk – founder of Girls Who Code (Reshma Saujani)
- Tell us the story behind the name of your company, Yoke and Abundance?

1 Listener

Inside the BloomBox: Reimagining Global Education with Sofie Roux
My Favorite Mistake: Business Lessons from Failures and Success
11/13/23 • 40 min
Episode page with video, transcript, and more
My guest for Episode #236 of the My Favorite Mistake podcast is Sofie Roux, the visionary Gen Z Founder & CEO of BloomBox Design Labs, which is transforming education through innovation.
Sofie's journey began long before her studies at Stanford University, where she studies civil engineering and architecture. It all started with "Sparkly and Smart," an art enterprise that remarkably raised $300,000 to support girls' education. Today, through her revolutionary BloomBoxes ingeniously crafted from repurposed shipping containers, she's reshaping education in Malawi by crafting vibrant STEAM learning environments.
Unravel the revolution of the BloomBox, an educational space breaking barriers by merging innovative technology with architecture, designed to host an array of teaching resources for optimum learning. From its humble beginnings, built and shipped from North America, to transitioning operations to South Africa for economic and environmental sustainability, Bloombox has become a beacon of hope. This initiative has not only curtailed costs but has boosted local economies, creating new job opportunities, and reinforced its mission to bring quality education worldwide.
What's Sofie's favorite mistake related to this project? How did she react? And what did she learn in the process?
Questions and Topics:- Tell us about the functionality of the BloomBox?
- Starting with the why
- What was your spark for this passion for helping girls in Africa?
- Tell us more about the tech of the BloomBox and how it’s used?
- Was the retractable solar panels part of v 1.0? Design spec or lesson learned?
- With the Bloombox – there are apparent iterations and learning — is that continuous improvement or learning from mistakes, or both?
- Tell us how you raised the money? “Sparkly and Smart” — website and Etsy
- The website shows the overall design and installation process. Talk to me about how the end-to-end process design matters, not just the hardware design...
- Tell us about Design Thinking and how that influences your work and the BloomBox?
- At Stanford what are the opportunities to learn about Design Thinking and entrepreneurship, formal or informal?
- Social benefit corporation vs. not-for-profit?
Sofie Roux, a Gen Z visionary and CEO of BloomBox Design Labs, seeks to transform the educational landscape with innovation at the helm. Her journey, which commenced even before her tenure at Stanford University studying civil engineering and architecture, is evidently embellished with radical innovations and projects.
One such project entails the creation of Bloomboxes from repurposed shipping containers. These blocks have become instrumental in reshaping education in Malawi. Positioned within the learning environment, Bloomboxes are transforming the way students learn and interact with educational materials.
After months of sweat, effort, collaboration, $80,000 on technology and meticulous planning, Sofie and her team encountered a debilitating setback when shipping their first BloomBox. But every dark cloud has a silver lining. This setback unlocked a pivotal lesson for Sofie – accounting for important aspects that one might overlook during the planning process, and rallying the community for support during the implementation phase.
Building an Innovative Learning Environment with the BloomBoxAt its core, the BloomBox strives to provide access to quality education for every child, especially girls, worldwide. Crafted from upcycled shipping containers and fitted with a retractable solar roof system, the Bloombox is more than just a classroom – it represents a merging of innovation and education.
Designed to host about twenty laptop computers connected to an off-grid server, the BloomBox is equipped with premier technology, lights, fans, projectors, mobile furniture, and a teacher's desk. It also boasts an extensive library of educational resources, transforming it into a full-fledged maker space.
Strategic Innovations and Iterations: Fostering Local EconomiesSince its inception, the BloomBox project has seen considerable growth and progression. Initially, the boxes were built and shipped from North America. However, the need to cut costs shifted this operation to the South African development community, including Malawi. This strategic move not only curt...

1 Listener

CEO Jeff Zigman, “The Business Engineer,” Trusted Someone and Got a Lopsided Contract
My Favorite Mistake: Business Lessons from Failures and Success
05/08/22 • 38 min
Episode page and links: https://markgraban.com/mistake163
My guest for Episode #163 of the My Favorite Mistake podcast is Jeff Zigman, known as “The Business Engineer,” and the founder and CEO of SkillBuilder.
He’s been a tech entrepreneur 10 years, having led and built 25+ software projects from idea to Live, including multimillion-dollar enterprise software, with an engineering background, ten years as a Business Analyst, and eight years as a Chief Technology Officer.
He’s married with two little kids and, during COVID, he created a software platform that incorporates the learning principles that he’s gained from 20 years of martial arts into a remote learning system that he’s been able to prove to be more effective for virtual training than most in-person training, with higher absorption and better retention.
In this episode, Jeff shares his “favorite mistake” story about trusting somebody he was working to build a software company with — working for 1.5 years on a trust basis, how did Jeff end up saddled with a “lopsided contract”? What problems did that cause and why was it “a real nightmare”? We talk about that and the lessons that Jeff learned through this experience.
We also talk about questions and topics including:
- Were there red flags?
- Should he have gotten a lawyer to review it?
- How has he focused on not preventing this mistake?
- Why is training thousands of employees so difficult?
- Lessons from martial arts?
- 4 things that are required?
- What is Process-Oriented Learning?
- Knowledge (information or theory) vs. Skills (ability)?
- How do we confirm that the learning has sunk in... that the skills can be applied effectively? Closing the loop?
- How can training be gamified?

1 Listener

Learning to Be a Stronger Patient Advocate: Krista Hughes
My Favorite Mistake: Business Lessons from Failures and Success
02/11/21 • 36 min
CEO of Hughes Advocacy, Birmingham, Alabama
Show notes: https://www.markgraban.com/mistake40
My guest for Episode #40 is Krista Hughes, the CEO of her company Hughes Advocacy, a private patient advocacy firm that helps patients and their families navigate the health care system and get the best medical care possible.
She has over 25 years of experience working in the medical industry for Fortune 500 Companies like Cardinal Health. She has also worked for CareFusion, C.R. Bard, and Karl Storz. Prior to founding Hughes Advocacy, Krista worked as a medical device representative in Alabama, Mississippi, Louisiana, and the Florida Panhandle.
She has worked for the last five years as a “patient advocate” and we have a chance to talk about that today. Krista's “favorite mistake” is related to a time when she was advocating for a patient. We'll hear what she did (or didn't do) and how she's adjusted her approach as a result — to be a more effective advocate.
We also talk about our shared passion around what's often called “medical mistakes” — many of these mistakes are very preventable. We'll talk about systemic causes of these mistakes and how the system often falls back on a strategy of “delay, deny, and defend” which we all known gets in the way of learning and progress. We'll also explore this in a future episode with Dr. David Mayer, the CEO of the Patient Safety Movement Foundation, so please stay tuned for that.
You can listen to or watch the episode below. A transcript also follows lower on this page. Please subscribe, rate, and review via Apple Podcasts or Podchaser! You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network.
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Learning from Mistakes in Medicine: Insights from Dr. Andrew Wilner’s Career
My Favorite Mistake: Business Lessons from Failures and Success
06/03/24 • 44 min
My guest for Episode #261 of the My Favorite Mistake podcast is Dr. Andrew Wilner, a board-certified internist, neurologist, and epilepsy specialist. In 1982, he discovered that locum tenens was the perfect solution for achieving work/life balance as a physician and writer. Dr. Wilner has practiced locum tenens in a variety of inpatient, outpatient, academic, and community settings.
He is a prolific medical journalist and author of several books, including Bullets and Brains. Currently, Dr. Wilner is an Associate Professor of Neurology at the University of Tennessee Health Science Center, Memphis, TN, where he cares for patients, teaches, writes, and lives with his wife and baby boy. He's also host of the podcast “The Art of Medicine.” His latest book is The Locum Life: A Physician's Guide to Locum Tenens.
In this episode, we discuss the concept of "locum tenens", a staffing solution that is steadily taking root in the world of healthcare. Locum tenens, which means "holding a place," provides medical professionals the flexibility of temporary placements in clinics or hospitals due to extended leaves or transitions between hires. Our guest for this episode, Dr. Andrew Wilner, a seasoned neurologist and epilepsy specialist, has thrived using the locum tenens approach. He gives insightful revelations about the career growth and personal satisfaction that come with adopting this method of staffing.
In addition, Dr. Wilner gives an account of the human errors that can occur in healthcare settings. Using a personal tale about a mistake made during his training years, he emphasizes the necessity for checks and balances to prevent such occurrences. The discussion encourages healthcare professionals and administrations to approach healthcare provision not as invincible entities, but as humans who are prone to making mistakes. It is through such humility and acknowledgment of weaknesses that better healthcare systems can be fostered where errors are minimized and learning is continuous.
Questions and Topics:- How could that medication error happen? Sleep deprived
- Did the nurse challenge the order?
- More of an expectation to speak up now?
- A team effort to help you and help the patient?
- EHR risk of errors - wrong chart? New risks
- Human factors — 36 or even 24 hour shifts now?
- Tell us about your Podcast: “The Art of Medicine”
- The Locum Life: A Physician's Guide to Locum Tenens
- Your experiences with writing and self publishing?

Family, Tradition, and Mistakes: The Unique Distilling Journey of Joyce Nethery at Jeptha Creed
My Favorite Mistake: Business Lessons from Failures and Success
06/24/24 • 50 min
My guest for Episode #264 of the My Favorite Mistake podcast is Joyce Nethery, the master distiller and CEO of Jeptha Creed Distillery.
Episode page with video, transcript, and more
With a rich background in chemical engineering and a unique journey through teaching and distillation, Joyce brings a wealth of knowledge and passion to the world of Bourbon.
In this episode, Joyce shares the inspiring story of how a family dream, combined with her expertise and a fortunate mistake, led to the creation of Jeptha Creed's unique and beloved spirits. Join us as we explore the challenges and triumphs of running a woman-owned distillery in Kentucky and the innovative spirit that drives their success.
Joyce also discusses the critical mistake that led to the development of Jeptha Creed's signature mash bills, the unique challenges of being a woman-owned and operated distillery, and the importance of family and tradition in their business. Tune in to hear how Joyce’s expertise and a serendipitous error turned into a flavorful success story in the world of Bourbon.
Questions and Topics:- Can you tell us about your daughter's role?
- How rare is it to be a woman-owned and woman-run distillery in Kentucky or elsewhere?
- Why did you end up in Wisconsin instead of working with a Kentucky distillery?
- Can you explain the malting process and its impact on flavor?
- How has your chemical engineering background and industrial experience helped with distillation and process methods?
- How long did you have to wait to see the impact of different barrels on your bourbon?
- As the master distiller, how do you predict what's going to age best?
- How do you approach blending different barrels to achieve a consistent product?
- How unusual is it to use malted wheat in bourbon?
- Can you describe your experimental batches and how you finalized your products?
- What is a mash bill?
- Can you tell us more about bloody butcher corn and why you chose it?
- How do you manage the ground-to-glass process at Jeptha Creed?
- What does the name Jeptha Creed mean and how does it reflect your values?
- How can people learn more about Jeptha Creed and visit your distillery?

Will Hurd Lost His First Congressional Runoff Because He Didn’t Listen to His Consultants - Just the Mistake
My Favorite Mistake: Business Lessons from Failures and Success
02/06/23 • 7 min
Former U.S. Representative Will Hurd (R-Texas)
Welcome to My Favorite Mistake.
I’m Mark Graban. This is “just the mistake” — a continuing experiment. Today we’ll hear the “favorite mistake” story shared, in episode #2, by then-U.S. Representative, Will Hurd from Texas. Sept 2020 before he left office. Here, he talks about the mistakes he made that led to him losing his first runoff election when he first tried running for Congress. He takes responsibility for that mistake instead of blaming others — setting a great example for all of us. To hear the entire episode with Will Hurd, go to www.MarkGraban.com/mistake2.
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Whiskey Making (and Selling) Mistakes with Dan Garrison & Donnis Todd
My Favorite Mistake: Business Lessons from Failures and Success
10/19/20 • 31 min
Owner and Master Distiller from Garrison Brothers Distillery
Show notes: http://www.markgraban.com/mistake11
We have two special guests from Garrison Brothers Distillery joining us for Episode #11. They are Dan Garrison, founder and CEO of the distillery and Donnis Todd, their master distiller.
I've known Dan and Donnis since I first had the chance to visit their distillery in Hye, TX back in 2013 as part of an MIT alumni group visit. I've visited many times and I've volunteered as a bottler, as I've blogged about. I love the people, the place, and the product -- their Texas Straight Bourbon Whiskeys, many of which are award winners.
In the episode, Donnis tells a story about a time when he let some whiskey age one year too long... and what he learned from the mistake (and how Dan handled it). Dan talks about a mistake he made with one of their key national retailer relationships and what he learned from that. They both talk about how they've created a culture of "fessin' up" to mistakes when you make them and why that's so important to their company.
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Timothy R. Clark on Learning Not to Make Decisions Emotionally; Cultivating Psychological Safety
My Favorite Mistake: Business Lessons from Failures and Success
07/03/23 • 41 min
Episode page with video, transcript, and more
My guest for Episode #217 of the My Favorite Mistake podcast is Dr. Timothy R. Clark, an organizational anthropologist, and founder/CEO of LeaderFactor, based in Salt Lake City, Utah.
Tim pioneered the field of data-driven cultural transformation and ranks as a global authority in senior executive development. He earned a Ph.D. in Social Science from Oxford University as a British Research Scholar and was a Fulbright Scholar at Seoul National University in Korea.
Tim is the author of five books, including his most recent, The 4 Stages of Psychological Safety. I’ve learned so much from this book, his training class, his podcasts, and more.
In this episode, Tim shares his favorite mistake story about a pattern of being overtaken by emotion when making a decision. What did he do about this pattern and what did he learn about hiring people for his company?
We also discuss the concept of “psychological safety” and what leaders need to do to create conditions where people can feel safe speaking up about mistakes, ideas for improvement, and more.
I feel honored that Tim endorsed my new book:
”Making mistakes is not a choice. Learning from them is. Whether we admit it or not, mistakes are the raw material of potential learning and the means by which we progress and move forward. Mark Graban’s The Mistakes That Make Us is a brilliant treatment of this topic that helps us frame mistakes properly, detach them from fear, and see them as expectations, not exceptions. This book’s ultimate contribution is helping us realize that creating a culture of productive mistake-making accelerates learning, confidence, and success.”
Questions and Topics: Instead of the question I normally start with... how do you define “psychological safety”? How would you explain “vulnerable acts”? Why is it so much more helpful for leaders to MODEL behaviors?? You can’t just demand that people “should” speak up in the hierarchy (healthcare or otherwise)?? Why is the safety to learn from mistakes required for innovation to thrive?
Please follow, rate, and review via Apple Podcasts, Podchaser, or your favorite app — that helps others find this content, and you'll be sure to get future episodes as they are released weekly. You can also financially support the show through Spotify.
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This podcast is part of the Lean Communicators network.
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FAQ
How many episodes does My Favorite Mistake: Business Lessons from Failures and Success have?
My Favorite Mistake: Business Lessons from Failures and Success currently has 346 episodes available.
What topics does My Favorite Mistake: Business Lessons from Failures and Success cover?
The podcast is about Management, Entrepreneurship, Podcasts and Business.
What is the most popular episode on My Favorite Mistake: Business Lessons from Failures and Success?
The episode title 'Erin Joy Averted a Huge Mistake By Making a Pandemic Pivot' is the most popular.
What is the average episode length on My Favorite Mistake: Business Lessons from Failures and Success?
The average episode length on My Favorite Mistake: Business Lessons from Failures and Success is 37 minutes.
How often are episodes of My Favorite Mistake: Business Lessons from Failures and Success released?
Episodes of My Favorite Mistake: Business Lessons from Failures and Success are typically released every 4 days.
When was the first episode of My Favorite Mistake: Business Lessons from Failures and Success?
The first episode of My Favorite Mistake: Business Lessons from Failures and Success was released on Aug 10, 2020.
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