5. Adapting to Change, with Michael Goldstein.

01/10/23 • 36 min

This week we sat down with Michael Goldstein, President and CEO of Lan InfoTech out of Florida. We went back to the beginning, from his introduction to computers, his core values, and how he developed his recipe for success in the MSP space.

Previous Episode

4. The Philly Special, with Tim Guim.

(1:27 - I started PCH when I graduated Drexel in 1997.)
(3:35 - Taking cyber 911 calls from class.)
(9:26 - What was hiring your first employee like?)
(11:35 - At what point did you start to think with a business mindset?)
(13:52 - The term "MSP.")
(16:40 - Regular. Recurring. Revenue.)
(17:55 - "I have to get serious about sales and marketing.")
(21:00 - "I'm calling the help desk now!")
(24:25 - "You're going to have a hustle.")

Next Episode

6. Making an exit, with Colin Knox.

(2:58 - Managed services? What is that!)
(5:00 - "Starting my own company.")
(8:09 - How did you learn how to be a CEO?)
(14:20 - Giving back to the community.)
(17:24 - Never accepting 'No' for an answer.)
(20:50 - "You're the Passportal guys!")
(26:12 - The paperwork.)
(28:00 - How to take a vacation.)
(31:24 - Are those flamingos?)
(34:59 - Does your MSP experience give you an advantage?)