
Ms. InterPReted
Fletcher Marketing + PR
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Goodpods has curated a list of the 10 best Ms. InterPReted episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Ms. InterPReted for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Ms. InterPReted episode by adding your comments to the episode page.

09/02/21 • 18 min
In this episode during PRSA's #EthicsMonth, Mary Beth West interviews close colleague Susan Hart -- a past president of the PRSA Nashville Chapter, a past PRSA Nashville Chapter Hercules Award honoree, and a now-former / resigned PRSA College of Fellows member.
Susan voluntarily discontinued her 35-year membership in PRSA in 2018, in disgust with PRSA's National leadership cultural shift, after what she describes as "one of the most stressful experiences of (her) life" at the hands of PRSA National leadership, who infamously opposed ethics-driven bylaw reforms -- after secretly reversing course from prior assurances that measures would be supported.
In this interview, Susan discusses:
- Accountability as the essential crux of what any leadership team must offer as a non-negotiable deliverable of its own cultural mindset
- How leadership quickly falls down a slippery slope and point-of-no-return, when national leaders fail to conduct due diligence
- "Say-do" disconnects -- when organizational mission and stated principles no longer match leadership behaviors
- What the modus-operandi of "Operation Incompetence" entails with an escalating lack of financial transparency
- How the good work of PRSA's local-level chapters is overshadowed and undermined when the national organizational leadership has entrenched unethical and unaccountable practices
- Why curiosity by members is important and should not be demonized ... and why it's an ethical red-flag when any organizational leadership "kills the messenger" and instills fear of retaliation among a membership who become too fearful to ask valid questions.
FOLLOW #PRethics
FOLLOW Susan Hart:
Twitter: @susanhartpr
JOIN THE FACEBOOK GROUP CALLING FOR A BETTER PRSA:
https://www.facebook.com/groups/ABetterPRSA
FOLLOW FLETCHER MARKETING PR:
- Discover Fletcher Marketing PR
- Follow Fletcher Marketing PR on Twitter: @FletcherPR
- Connect with Fletcher Marketing PR on LinkedIn
- Follow Kelly Fletcher on Twitter: @KDfletcher
- Follow Mary Beth West on Twitter: @marybethwest

Mental Health Awareness Month: Handling Stress and Burnout in the Modern Day Workplace
Ms. InterPReted
05/17/23 • 45 min
Today, all of us feel the impact of stress and burnout in one way or another. It could be we feel a little extra jittery at the start of the week, or maybe it even prevents us from doing what we need to in our professional and personal lives. Regardless, we need to always try and actively combat and healthfully balance our stressors.
In Booth Andrew's career, she experienced her own burnout for years but it reached its peak when she went from a successful CEO of a $5 million non-profit, mom of 3, community leader and triathlete to unemployed, broke, divorced, severely ill and separated from her community.
Over time, Booth found the keys to balancing her stressors so that her burnout and its impact would never impact her the same way again. Booth also found sharing her story and her journey back was helpful to others in understanding they are not alone. She now runs the Knoxville, Tennessee based company, the Booth Andrews company.
On this episode of MsInterPReted, Fletcher CEO Kelly Fletcher talks with Booth about a variety of topics pertaining to balancing stress levels and burnout, including:
- Knowing your limits and respecting those boundaries
- Giving yourself permission to heal
- The physiological impacts of stress
- Dealing with trauma
- De-stigmatizing mental health
Follow Booth on:
On LinkedIn: https://www.linkedin.com/in/booth-andrews-69ba1a13/
On Instagram: https://www.instagram.com/theboothandrews/?hl=en
On Twitter: https://twitter.com/theboothandrews
Follow Fletcher Marketing PR:
On LinkedIn: https://www.linkedin.com/company/fletcherpr/
On Facebook: https://www.facebook.com/Fletchermarketingpr
On Twitter: @fletcherpr
On Instagram: https://www.instagram.com/fletcher.pr/
Follow Kelly on Twitter: @KDFletcher

Greg Jarboe and Katie Paine: GA4 is Coming, Are You Ready?
Ms. InterPReted
02/02/23 • 39 min
Greg Jarboe is president of SEO-PR, which he co-founded in 2003. Their digital marketing agency has won awards for generating results for a variety of clients, including: The Christian Science Monitor, Get City Dealz, Harlequin Romance, MarketingSherpa, Parents magazine, the SES Conference & Expo series, Southwest Airlines, and Rutgers University. He’s also the author of ‘YouTube and Video Marketing’ and one of the 25 successful online marketing gurus profiled in Michael Miller’s Online Marketing Heroes.
Since 2003, Jarboe’s written more than 1,600 posts for ClickZ, Inked, Search Engine Journal, Search Engine Watch, The SEM Post, and Tubular Insights. He’s spoken at over 80 industry conferences. In addition, he’s an instructor at Coursera, Rutgers Business School Executive Education, and the New Media Academy.
Katie Paine, aka The Measurement Queen, has been a pioneer in the field of measurement for three decades. She was recently awarded the prestigious IPR Jack Felton Medal for Lifetime Achievement, an award made for lifetime contributions in the advancement of research, measurement and evaluation in public relations and corporate communication. Her books, Measure What Matters (Wiley, March 2011) and Measuring Public Relationships (KDPaine & Partners, 2007) are considered must-reads for anyone tasked with measuring public relations and social media.
Her latest company, Paine Publishing is the first educational publishing firm entirely dedicated to making more Measurement Mavens. In her consulting practices, she designs measurement dashboards for some of today’s most admired companies.
More recently, Katie was named one of “25 women who rock social media” by Lee Odden’s prestigious Online Marketing Blog.
She contributes to Communications World, PR Week, and Business Marketing.
They talk with Fletcher Marketing PR’s Director of Media Relations, Allison Lester, about the upcoming transition from Google Analytics to the new GA4. Google Analytics has been utilized by professionals for the better part of a decade and is now being transitioned due to the fast-paced growth of our world.
They talk about the difference between Google Analytics and GA4 regarding:
- Measurement of events rather than sessions
- Engagement rates
- Adjustments in the attribution model
- Tracking of cohorts
- The process of setting up goals
- Integrated Marketing
- And why you shouldn't wait until Q2 to get started on transitioning your business
Sessions will be held this April to provide information on GA4 to PR professionals. Visit www.painepublishing.com or email Katie at [email protected].
Listen to this episode of MsInterPReted to find out more about the transition from Google Analytics to the new GA4.
Follow Katie Paine on:
Follow Jill on Twitter: @queenofmetrics
Visit: https://painepublishing.com/
Follow Greg Jarboe on:
On Twitter: @gregjarboe
On LinkedIn: https://www.linkedin.com/in/greg-jarboe-876364/
Follow Fletcher Marketing PR on:
Website: https://www.fletchermarketingpr.com/
On Facebook: https://www.facebook.com/Fletchermarketingpr
On Twitter: @fletcherpr
On Instagram: https://www.instagram.com/fletcher.pr/
Follow Kelly on Twitter: @KDFletcher
Follow Mary Beth on Twitter: @marybethwest

07/28/21 • 46 min
Recorded on #WorldPRDay (#WPRD), Kelly and Mary Beth welcome one of the PR industry's most prominent and prolific thought leaders, Gini Dietrich of Spin Sucks, an entire learning platform that Gini founded and her team manages, in service to the industry, including consulting work for fellow agency owners and entrepreneurs.
Gini opens up about her passion points for the industry, on both the positive / uplifting front as well as frustrating sides... and on the latter, including discrimination and misogyny that she has experienced first-hand as a business owner and public speaker.
In this episode of #MsInterPReted, Gini opens up about personal (and shocking) experiences in her own career, and how the up-and-coming generation in PR will not suffer fools gladly or tolerate the discriminatory burdens that have all-too-often persisted in PR and in business / society.
Gini also shares insights about other professional-practice ethics and qualities that hold great potential for the PR industry's advancement, if colleagues will embrace them.
FOLLOW Gini Dietrich and Spin Sucks:
Twitter: @SpinSucks @GiniDietrich
Website: http://spinsucks.com/spin-sucks-community
FOLLOW FLETCHER MARKETING PR:
- Discover Fletcher Marketing PR
- Follow Fletcher Marketing PR on Twitter: @FletcherPR
- Connect with Fletcher Marketing PR on LinkedIn
- Follow Kelly Fletcher on Twitter: @KDfletcher
- Follow Mary Beth West on Twitter: @marybethwest

The PoweR of Strategic Charitable Giving: Mike McClamroch
Ms. InterPReted
12/04/19 • 45 min
About Mike McClamroch:
A Knoxville, Tennessee native, Mike McClamroch has been East Tennessee Foundation’s chief executive since 2001. With his constant emphasis on excellent stewardship of the resources entrusted to the Foundation and on top-notch constituent services, Mike has overseen dramatic growth in the asset size and grantmaking of ETF.
Prior to leading ETF, Mike practiced law and was an active volunteer with a variety of charitable organizations in the Knoxville area. In 2019, Mike received The Legacy Award for outstanding philanthropic leadership, presented by the Great Smoky Mountain Chapter of the Association of Fundraising Professionals.
In Episode 12, Kelly and Mary Beth welcome Mike, who talks about the combination of passion, focus and expertise community foundations like East Tennessee Foundation deliver to the fabrics of local communities nationwide.
Mike discusses:
- How and why philanthropy is relevant... now more than ever
- Why it’s so important to merge what you’re passionate about with your vocation (and how he’s personally accomplished this outcome through his leadership career path with ETF)
- How Mike’s personal collaboration with the late Lady Vols Head Coach Pat Summitt resulted in a national legacy through creation of the Pat Summitt Foundation (housed at ETF), to help find a cure for Alzheimer’s
- How charitable organizations serve strategic needs in any community (and how public relations professionals can broker necessary relationships and programs to meet those needs)
- The types of nationwide community needs that philanthropic donors should consider when undertaking the task of investing dollars for local community impact
- What types of communications challenges community foundations encounter, in seeking to advance their missions
- Why careers in philanthropy are a direct path toward action-based impact... making the biggest differences to the most people
- Why measuring impact is essential
- Top mistakes that well-meaning philanthropists can easily make in the process of participating in charitable work / giving
- What “the new model” of charitable giving entails
- Why it’s important for employees of companies to be involved in the corporate giving process – such as by serving on a grant panel
- How the power of endowment works as a core function of ETF to generate permanent grant-making opportunities, with benefits to grantees, donors and communities
- How Millennials and women are helping drive philanthropy today
Links:
- Follow the #MsInterPReted hashtag in social media
- Discover East Tennessee Foundation (ETF): http://www.easttennesseefoundation.org/
- Discover the Pat Summitt Foundation (housed within ETF): http://www.patsummitt.org/
- Follow East Tennessee Foundation: @ETFoundation https://twitter.com/etfoundation
- Follow the Pat Summitt Foundation: @WeBackPat https://twitter.com/WeBackPat
- Discover Fletcher Marketing PR: https://www.fletchermarketingpr.com/
- Follow Fletcher Marketing PR on Twitter: @FletcherPR https://twitter.com/fletcherpr
- Follow Kelly Fletcher on Twitter: @KDfletcher https://twitter.com/kdfletcher
- Follow Mary Beth West on Twitter: @marybethwest https://twitter.com/MaryBethWest

Sara Davenport: From Burnt Out News Anchor to Entrepreneur
Ms. InterPReted
12/14/23 • 37 min
Sara Davenport is an award-winning journalist who followed her dreams and became an anchor in a top-10 market. But after winning all the awards, and covering all the stories, she need a plan B - something that gave her not just a fantastic lifestyle, but also a life.
She has created a life as a media mentor working with others looking to break the breaking news cycle.
- She wanted to work from home or just work from phone/wifi
- She wanted to travel and vacation for more than 8 weeks/year
- She wanted to make 6-figures, from one or multiple businesses
- She wanted to be a storyteller, content creator, and still remain
on-camera - She wanted to coach others to success
On this episode of MsInterPReted she discusses how she made a plan and went after it.
Davenport provides valuable insight into writing a resume to highlight transferrable skills, using LinkedIn as a true marketing platform to market and creating multiple revenue streams for profitability and stability.
Through her former and current career, Davenport has collected a plethora of stories about the good, the bad and the ugly of working in broadcast news. She shares the moment that she knew she had to make a change and what she sees as driving the mass exodus from TV News today.

04/21/22 • 29 min
Melanie White, executive vice president of Virgin Experience Gifts, shares insights from the experiential gifting field about where the market is headed and how Virgin experience gifts is leading the way in the U.S. market.
Among her remarks:
- Melanie left her successful career in the fashion industry to find her "why" and search for something more meaningful. She talks about how providing curated experiences to enrich peoples' lives has been fulfilling.
- Virgin Experience Gifts is seeking to lead the way in forging the concept of experiential gifting: providing specially curated, experiential gift-giving that people can purchase for a friend, colleague or loved one.
- The COVID pandemic has left Americans with a pent-up desire for travel and adventure. This is helping Virgin Experience Gifts and experiential gifting succeed despite the pandemic.
- Woman are some of the top customers, buying experiences for spouses, friends and children.
- Millennials and Gen Z are driving the trend toward experiences over traditional "things" as gifts.
- Consumers are incredibly diverse. Virgin Experience Gifts is tapping into this diversity by offering experiences across the spectrum on price point and interest.
- Experiential gifting is not only more meaningful and unique, but it's also sustainable. Americans are attracted to a more minimal approach to acquiring stuff, and helping to eliminate the clutter.
- Virgin Experience Gifts sees their platform as a major opportunity for providers, destinations and retail labels. Virgin Experience Gifts could be a low-risk sales platform for them and a source of referral.
- Virgin Experience Gifts as a brand is in a hyper growth phase and sees big things on the horizon in the coming years.
Discover Fletcher Marketing PR:
- Post your questions and comments about the podcast, via #MsInterPReted
- Follow Fletcher Marketing PR on Twitter: @FletcherPR
- Follow Fletcher Marketing PR on Instagram: fletcher.pr
- Follow Fletcher Marketing PR on Facebook: https://www.facebook.com/Fletchermarketingpr
- Follow Virgin Experience Gifts on Twitter: @VirginExpGifts
- Follow Kelly Fletcher on Twitter: @KDfletcher
- Follow Mary Beth West on Twitter: @marybethwest

PR Industry Predictions for 2022
Ms. InterPReted
12/30/21 • 45 min
In this episode, Kelly and Mary Beth discuss their PR Industry Predictions for 2022, including:
- How the PR agency business model's pandemic-driven shifts have impacted the industry
- Why the U.S. PR industry is on a particularly troublesome ethics track -- much of it self-inflicted and further exacerbated by apathy ... particularly in light of disappointing choices and lack of truth / transparency by the domestic PR association -- PRSA
- Ways that workforce recruitment strains between talent availability, rising payroll demands and follow-on COVID waves will impact budgets
- Implications of recent industry reports:
- Public Relations & Communications Association (PRCA-UK) (London):
- https://www.prca.org.uk/PR-industry-roars-back-2021-PRCA-UK-Census
- International Communications Consultancy Organisation (ICCO) World Report:
- https://iccopr.com/services/world-reports/download-our-2020-2021-report/
- Public Relations & Communications Association (PRCA-UK) (London):
- Whether the PR, media and journalism sectors will ever join forces to stave off systemic public-trust root-rot driving disinformation
- How the Diversity conversation will continue as a merry-go-round until the industry and respective associations set a definitive bar between two separate metrics: 1) Having the PR industry employment base represent all of society demographically, or 2) Having the sector mirror demographics of other professional-service sectors with which PR competes to recruit workforce
- Ways that politicization and partisanship in news rooms and across the industry drive the very divisiveness that the PR industry should be more competently taking in hand and mitigating (not exacerbating) to bring people and publics together in more positive solidarity around issues
- How the dearth of men in the PR industry workforce (minus the C-suite) is a far more complex and troubling problem than is adequately discussed ... and if the industry fails to address the gender imbalance in 2022, we can expect to slide more into "pink-collared ghetto" territory relative to compensation and share-of-voice.
Mary Beth also shares a glimpse of work-in-progress currently underway via the PRCA Ethics Council, in partnership with the Ethics & Compliance Initiative (ECI) in Washington, D.C., as part of its Global Business Ethics Survey to ascertain PR industry ethics issues.
- Discover Fletcher Marketing PR
- Post your questions and comments about the podcast, via #MsInterPReted
- Follow Fletcher Marketing PR on Twitter: @FletcherPR
- Follow Fletcher Marketing PR on Instagram: fletcher.pr
- Follow Fletcher Marketing PR on Facebook: https://www.facebook.com/Fletchermarketingpr
- Follow Kelly Fletcher on Twitter: @KDfletcher
- Follow Mary Beth West on Twitter: @marybethwest

Building Trust to Improve Business Outcomes
Ms. InterPReted
05/14/24 • 28 min
In this episode of Ms. InterPReted, we’re discussing the importance of trust. It is one of the most important things you can focus on as a brand. Think of it as the currency that fuels revenue and can make or break your business. 71% of people are more likely to buy from brands they trust - those numbers are even higher among Gen Z.
Quick, slick sales pitches don’t work for a lasting impact anymore - today's consumers want authenticity, transparency and a genuine connection.
Fletcher Vice President, Sarah Merrell and our director of media relations, Allison Lester offer advice on how to build trust with your customers.
Tactics discussed:
- Media Relations
- Influencer Marketing
- Thought Leadership
- Consistent Branding
- Proactive Solicitation of Testimonials

#19thAmendment at 100: Where are Women Now?
Ms. InterPReted
08/26/20 • 24 min
In this episode spotlighting the historical significance of the 19th Amendment (and with a National Public Radio clip via Knoxville's WUOT referring to Tennessee's historic role), Kelly and Mary Beth discuss:
- How -- 100 years later (in the year of COVID-19) -- women's rights in the voting booth have evolved to rights in the workplace, albeit with shortfalls in rights of equal pay for equal work
- What the implications of COVID-19 have been, particularly in the PR industry, given disproportionate numbers of women in this workforce
- How women dominating the PR industry have not translated into power in the executive or decision-making levels
- Misogyny and male-dominated culture issues in the communications industry ... including particular sub-sectors (like ad agency "bro" cultures) that result in qualified and talented women being held back, passed over, dismissed, marginalized and otherwise treated in ways that create exit-ramps from career pathways
- Key statistics reflective of inequities
- Anecdotal examples of male cultures that demonize women and gaslight legitimate concerns or calls for accountability
- Why women must push cultures of accountability -- not only for their own benefit or self-protection, but also for the industries they predominantly work within, such as public relations, to prove value and earn respect
Links:
Follow the #MsInterPReted hashtag
Discover Fletcher Marketing PR: https://www.fletchermarketingpr.com/
Follow Fletcher Marketing PR on Twitter: @FletcherPR https://twitter.com/fletcherpr
Follow Kelly Fletcher on Twitter: @KDfletcher https://twitter.com/kdfletcher
Follow Mary Beth West on Twitter: @marybethwest https://twitter.com/MaryBethWest
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FAQ
How many episodes does Ms. InterPReted have?
Ms. InterPReted currently has 83 episodes available.
What topics does Ms. InterPReted cover?
The podcast is about Marketing, Management, Entrepreneurship, Public Relations, Podcasts, Business and Female Entrepreneur.
What is the most popular episode on Ms. InterPReted?
The episode title 'Where Is the PR Profession on the Issue of #PRethics?' is the most popular.
What is the average episode length on Ms. InterPReted?
The average episode length on Ms. InterPReted is 40 minutes.
How often are episodes of Ms. InterPReted released?
Episodes of Ms. InterPReted are typically released every 19 days, 4 hours.
When was the first episode of Ms. InterPReted?
The first episode of Ms. InterPReted was released on Sep 23, 2019.
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