The Standard is Excellence — Part 2

Excellence is a habit not a result. The standards you set for yourself will determine the results that you get.

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This is the actual training and coaching I give to our branches and loan officers.  As we were hiring I realized that I was just repeating information every time we partnered with a new office. It started out as an internal database for our originators to use to grow their business but I quickly understood based on their reactions this could be so much more.

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