Mastering Patient Referrals and Clinical Certainty
06/04/24 • 12 min
In this episode MoChihChu coaches, Dr. FJ and Dr. Fred discuss the intricacies of handling complex cases, the power of patient referrals, and the importance of clinical certainty in chiropractic practice. Dr. Fred shares a story about a recent patient with a spinal fusion at 4, 5, and 6. This complex case, referred by another fusion patient, underscores the importance of having precise expertise in such treatments. Handling these cases skillfully not only ensures patient safety but also enhances your reputation for excellence, leading to more referrals of similar challenging cases. This is the direct link between achieving positive patient outcomes and receiving referrals. Satisfied patients will naturally refer others, driving growth for your practice.
Dr. Fred and Dr. FJ discuss strategies for encouraging referrals, such as offering new patient specials. These incentives can attract new patients and motivate your current ones to spread the word about your services.
They also discuss the difference between mere information and true education. While patients can find information online, it’s the chiropractor’s role to provide knowledge combined with a positive attitude and personalized care. This approach helps patients understand their condition and treatment in a meaningful way. Keeping patients on a structured plan with regular checkpoints is crucial. Dr. FJ and Dr. Fred explain how showing patients their progress through detailed plans and introducing new exercises can keep them engaged and motivated. Most patients will see improvements and appreciate the clinical certainty that comes with a well-managed care plan.
Join Dr. FJ and Dr. Fred as they delve into the nuances of patient care, referral strategies, and maintaining clinical certainty. Their expert advice will help you enhance patient outcomes, build a robust referral network, and establish a reputation for excellence in your practice.
Don’t miss this episode filled with practical tips on managing complex cases, fostering patient referrals, and ensuring clinical certainty to elevate your chiropractic practice!
Ask a Question for a Future Episode!
Apply to work with our coaches!
In this episode MoChihChu coaches, Dr. FJ and Dr. Fred discuss the intricacies of handling complex cases, the power of patient referrals, and the importance of clinical certainty in chiropractic practice. Dr. Fred shares a story about a recent patient with a spinal fusion at 4, 5, and 6. This complex case, referred by another fusion patient, underscores the importance of having precise expertise in such treatments. Handling these cases skillfully not only ensures patient safety but also enhances your reputation for excellence, leading to more referrals of similar challenging cases. This is the direct link between achieving positive patient outcomes and receiving referrals. Satisfied patients will naturally refer others, driving growth for your practice.
Dr. Fred and Dr. FJ discuss strategies for encouraging referrals, such as offering new patient specials. These incentives can attract new patients and motivate your current ones to spread the word about your services.
They also discuss the difference between mere information and true education. While patients can find information online, it’s the chiropractor’s role to provide knowledge combined with a positive attitude and personalized care. This approach helps patients understand their condition and treatment in a meaningful way. Keeping patients on a structured plan with regular checkpoints is crucial. Dr. FJ and Dr. Fred explain how showing patients their progress through detailed plans and introducing new exercises can keep them engaged and motivated. Most patients will see improvements and appreciate the clinical certainty that comes with a well-managed care plan.
Join Dr. FJ and Dr. Fred as they delve into the nuances of patient care, referral strategies, and maintaining clinical certainty. Their expert advice will help you enhance patient outcomes, build a robust referral network, and establish a reputation for excellence in your practice.
Don’t miss this episode filled with practical tips on managing complex cases, fostering patient referrals, and ensuring clinical certainty to elevate your chiropractic practice!
Ask a Question for a Future Episode!
Apply to work with our coaches!
Previous Episode
Team Bonuses, Delegation, and Office Efficiency: Your Questions Answered
In this episode, Dr. FJ addresses some of the most common questions he's received from fellow chiropractors, offering expert advice on optimizing team performance, delegating responsibilities, and designing an efficient office layout.
Bonuses for Your Team:
- When should I bonus them? Dr. FJ explains the ideal timing for awarding bonuses to maximize motivation and performance.
- How should I bonus them? Discover effective strategies for structuring bonuses to align with your practice goals.
- What are alternatives to bonuses that are still encouraging for your team? Learn about other ways to reward and encourage your team beyond traditional bonuses.
Delegating Financials to Your Staff/Team:
- Can my staff do the financials? Dr. FJ discusses the feasibility and benefits of delegating financial tasks to your staff.
- Why is it beneficial to delegate this? Understand the advantages of freeing up your time by entrusting financial responsibilities to your team.
- Should I train my Associate Docs for this? Explore whether training associate doctors in financial management is a good fit for your practice.
- What are the benefits of having a residency-style associate doc in my practice? Learn about the positive impact of integrating a residency-style associate program in your office.
Empowering Chiropractic Assistants (CAs):
- Can I have my CAs go through Recommendation for Care or X-ray? Dr. FJ provides guidance on the roles your CAs can take on in patient care and diagnostics.
- How would I go about training my staff for this? Discover effective training methods to prepare your staff for expanded responsibilities.
Setting Up Your Office Layout for Maximum Efficiency:
- Consult/ROF/Therapies (traction, decompression) – where should these go in the office? Get tips on the best layout for consultations, reports of findings, and therapies to enhance workflow.
- How do I keep my overhead low? Dr. FJ shares practical advice on minimizing overhead costs while maintaining high standards of care.
- Where should my X-ray room go? Learn strategic considerations for the placement of your X-ray room to optimize space and efficiency.
Join Dr. FJ as he provides actionable answers and strategies to help you elevate your practice, improve team dynamics, and create a more efficient office environment.
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Next Episode
Dr. Fred's Journey to Chiropractic
In this episode of the Schofield Chiropractic Training podcast, coaches Dr. FJ Schofield and Dr. Fred Schofield dive into a conversation about time and destiny. They kick things off with a heartwarming story from Dr. FJ's childhood. When young Dr. FJ asked his father, "What time is it?" Dr. Fred simply replied, "It's the right time." This concept of "Synchronicity Time" versus "Biological Time" sets the stage for a discussion on how we perceive and manage our time.
Dr. Fred shares his incredible journey into chiropractic care, beginning with a rugby injury at 14 that led to back pain and the threat of exploratory surgery. Six years later, at the Toyota Championship, a transformative adjustment from Dr. Roy—who focused on Dr. Fred's Atlas rather than his back—set him on the path to chiropractic.
Dr. Fred's tale doesn't end there. He recounts his adventures from playing rugby in Italy to a fateful encounter that directed him to Palmer College of Chiropractic. Despite facing visa issues and last-minute hurdles, a series of serendipitous events, including a Swiss bank account and a chance meeting at an airport, ensured he made it to Palmer just in time.
Join Dr. FJ and Dr. Fred as they reflect on the importance of timing, resilience, and the unexpected turns that led to their success in chiropractic. Their stories remind us that what is meant for you will come to you, and it's always the right time.
Key Takeaways:
- The concept of "Synchronicity Time" versus "Biological Time."
- Dr. Fred's journey from a rugby injury to becoming a chiropractor.
- The importance of resilience and trust in the process.
- How unexpected events can lead to significant life changes.
Tune in for an inspiring episode filled with wisdom, humor, and life lessons from the Schofield Chiropractic Training coaches.
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Apply to work with our coaches!
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