Episode 193 | Just-in-time Training for a Digitalized Health System

Since the introduction of electronic health records and big data, technology has transformed the daily role of the physician, resulting in great benefits, but also frustration. The Millennium Live podcast welcomes Dr. David Butler CEO at Calyx Partners, and Bobby Zarr, Vice President, Healthcare Strategy at uPerform to talk through the challenges of technology adoption and utilization look like in healthcare, EHR optimization, and how the day-in-the-life of a physician changed.
Bobby Zarr spearheads the healthcare management team at uPerform, helping health systems change the way software training is conducted with digital learning solutions. He is responsible for implementing strategies for health system onboarding, retention, and growth. He is a seasoned healthcare leader who brings over 10 years of extensive health IT training experience to the uPerform team.
Prior to uPerform, Bobby helped pioneer uPerform in the healthcare market at Infirmary Health. As the Manager of IT Training and Support, Bobby built and led the health system’s training program executing initiatives and optimization strategies, including the rollout and utilization of Epic to 10,000 users.
Bobby is a Certified Professional in Healthcare Information and Management (CPHIMS) and is a veteran of the United States Army.
David K Butler, MD, is an industry expert and respected thought leader in Electronic Health Record (EHR) implementation, stabilization, and ongoing optimization. With over 20 years of experience as an internist and pediatrician, physician executive, and consultant, Dr. Butler has advised organizations on clinical and IT governance, identification of high-value optimization opportunities, and realization of value from EHR implementation. He is committed to fixing U.S. healthcare by guiding organizations through the rapidly changing landscape of digitizing healthcare delivery.
He is currently CEO at Calyx Partners, LLC, a digital healthcare consultancy specializing in strategic advising, physician technology adoption, and workflow optimization within healthcare delivery systems leveraging Epic Systems’ clinical and financial suite of software applications. His national awards include Epic Systems’ “Physician of the Year”, “Interoperability Hero” by DirectTrust, and “Fellow of the American Medical Informatics Association (FAMIA).
About uPerform:
At uPerform, we are on a mission to empower clinicians to become more productive and satisfied users of technology through higher-quality software education. uPerform provides digital at-the-elbow support to address inadequate software training and poor user efficiency, the crux of EHR success. We work with health systems to develop a scalable, effective digital training strategy that keeps up with the pace of change. Learn more at www.uPerform.com.

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