Leadership Insights: Why Ted Lasso is the Perfect Servant Leader

01/04/22 • 35 min

Welcome to the second episode of the MGMA Leadership Insights podcast. Today, we’re joined by Paola Turchi, FACMPE, MSHCA, FHFMA, CPC. Paola is a healthcare consultant and revenue cycle expert who is passionate about bringing leadership insights to healthcare professionals and finds sources as wide-ranging as Ted Lasso and the Harvard Business Review in inspiring and educating audiences and clients. Paola believes great leaders display a clear vision for everyone to embrace and "truly respect each individual team member as a key contributor to their success." Resources for this episode: • Ted Lasso (https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy) • MGMA (mgma.com/events) • Harvard Business Review (https://hbr.org/) • Dr. John Kotter (https://www.kotterinc.com/8-step-process-for-leading-change/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to www.medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

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Previous Episode

MGMA Week in Review: The Omicron Surge, Healthcare Worker Safety, and Overcoming Burnout

In this episode of the MGMA Week in Review podcast, we feature articles on the Omicron surge, healthcare worker safety, and overcoming burnout. Sources in this episode: https://www.mgma.com/data/data-stories/omicron%E2%80%99s-holiday-surge-causes-a-perfect-storm-for https://www.cdc.gov/media/releases/2021/s1223-emergency-guidance-prepare-for-omicron.html?utm_source=nl-corp-ja-insights-newsletter-2021-12-28&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGBoMU5fpG-mEKAXXj4WaDL3Dzw8NFl_xFE79XAZSTdEEhJwYFpmiWqo-hE4C0eWz3mzVeRfIOJojX2xJ_IVSMl9djFjzWVciUtx8npcT26ng https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-why-burnout-is-an-epidemic-and-what-to-do-about-it?cid=other-eml-dre-mip-mck&hlkid=a774e1a8976d4a078406df70a8406fd5&hctky=10385023&hdpid=2029de4c-9612-49e8-b305-41053932e694 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. To listen to all of the MGMA podcasts, go to mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Thank you for listening, happy new year, and looking forward to creating content for you in 2022.

Next Episode

Executive Session: Standardization and Best Practices Amid the Great Resignation

Noel M. Adachi, MBA, CEO and President of AAAHC, discusses how surveyors and accreditation staff have continued their work on the ambulatory care space throughout the pandemic, and why having best practices and standardization help organizations in an area of high turnover. Find more episodes at www.mgma.com/executive-session. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).