
Medical Money Matters with Jill Arena
Jill Arena
All episodes
Best episodes
Seasons
Top 10 Medical Money Matters with Jill Arena Episodes
Goodpods has curated a list of the 10 best Medical Money Matters with Jill Arena episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Medical Money Matters with Jill Arena for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Medical Money Matters with Jill Arena episode by adding your comments to the episode page.

Episode 46: Cost vs. Value – Understanding the Difference in Making Business Decisions Within a Medical Practice
Medical Money Matters with Jill Arena
10/10/23 • 10 min
This episode digs into a topic that's close to my heart and incredibly relevant for the financial well-being of your medical practice—understanding Cost vs. Value in Business Decisions. Understanding this concept can be a game-changer in your decision-making process, and it can open you up to huge financial opportunities.
The Cost Trap
When it comes to making business decisions, the allure of cost-savings is magnetic. I get it; we all want to save money. However, an obsession with cost can be dangerous. You might end up making poor business choices just because you're focused solely on minimizing expenses, and you might miss an opportunity to make a better long-term decision.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 129: Swipe Right for Your Next Physician: Matchmaking Medicine to Solve Your Recruitment Problems: A Conversation with Kristi Olsen of Beginly Health
Medical Money Matters with Jill Arena
05/13/25 • 35 min
In this episode, I am joined by Kristi Olsen, Founder & Chief Strategy Officer at Beginly Health, an innovative new digital platform for physician recruitment. Kristi has a wealth of knowledge in the physician recruitment space, having successfully recruited hundreds of physicians for a regional health system for the first many years of her career. This episode is critical, as recruitment is one of the things we hear repeatedly from administrators, physician owners and CEO’s as a pain point.
Kristi and I discuss the use of technology in recruitment, the demographics and communication styles of the generation of physicians coming out of residency now, and how medical groups can position themselves to be successful with recruiting and retaining high quality physicians. Kristi's company, Beginly Health is here: https://beginlyhealth.com/employers and you can reach Kristi at: [email protected].
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 92: Mastermind Groups and Why Physicians Might Want One - A Conversation with Shandy Welch, FNP, PCC
Medical Money Matters with Jill Arena
08/27/24 • 34 min
What is a Mastermind Group? This week, I visit with Shandy Welch, FNP, PCC to learn about the Mastermind Groups that she facilitates, and to talk about the benefits of joining one. Shandy shares generously from her many years of executive coaching and running Mastermind Groups about what to expect, and the results she's seen over the years.
Physicians and healthcare executives are increasingly joining formal Mastermind Groups to take their performance to the next level. Join us for this informative conversation to learn more.
Shandy can be found on LinkedIn at: https://www.linkedin.com/in/shandy-welch-fnp-pcc-76a353aa/
and on the web at: https://www.fresheyes.solutions/
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 68: Succession Planning, New Partners and Practice Sales - A Conversation with Debra Phairas
Medical Money Matters with Jill Arena
03/12/24 • 41 min
Practice transitions can be easy if you plan for them or difficult if you don't. Join me for a conversation with long time practice consultant Debra Phairas of Practice & Liability Consultants, a west coast consulting company.
Debra brings many years of experience in valuing and consulting to practices and walks through many common scenarios that can help you to make transitions smoother. Debra can be reached at: [email protected] or via: https://practiceconsultants.net/
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 67: What We Can Learn from the Change Healthcare Cyber Attack
Medical Money Matters with Jill Arena
03/05/24 • 12 min
The recent cyberattack on Change Healthcare has sent shockwaves through the healthcare market, underscoring the critical importance of cybersecurity in the healthcare sector. This event not only disrupted the company's operations but also had a cascading effect on physician practices and medical groups reliant on its services for billing, claims management, and healthcare IT solutions. It continues to cascade down to impact patients as well. The attack highlights the vulnerability of healthcare providers to cyber threats, which can lead to significant operational and financial repercussions.
Let’s understand some of the major effects of this particular cyberattack on the Healthcare Market and Physician Practices:
First and likely most concerning is the Disruption of Billing and Claims Processing. Many physician practices are experiencing delays in billing and claims processing, which is pivotal for maintaining cash flow. This disruption can lead to a backlog of unprocessed claims, affecting practices' revenue cycles and cashflow.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 62: Why We Should WOW our Patients - Focus on the Patient Experience
Medical Money Matters with Jill Arena
01/30/24 • 13 min
In this episode, we're diving into a critical aspect of healthcare that affects both providers and patients alike – the patient experience. While medical expertise is undeniably crucial, the way patients are treated and how their time is valued can leave a lasting impression. So, in this episode, we’ll explore practical strategies and insights into enhancing these aspects of patient care. Let's dive in!
It's easy to fall into the trap of thinking, “We’re providing great quality care, isn’t that enough? Why should I worry any further about the patients’ experience?” As healthcare is fast becoming a commodity, patient loyalty can be made or broken with a focus on how they experience all aspects of their care. If patient experience is a focus for you and your leadership team, it can be the differentiator that propels you to success, and if ignored, it can be the death knell for your practice. With social media and feedback at the speed of a tweet, word travels quickly. Let’s make the word about your practice positive!
In our conversation today, we'll explore how high touch, excellent service, respecting the patient's time, and the use of technology play pivotal roles in shaping patient experiences. These elements, when effectively integrated, can transform the healthcare journey, making it more humane, efficient, and satisfying for patients.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 58: Creating a Lasting Legacy: Succession Planning for Your Medical Practice
Medical Money Matters with Jill Arena
01/02/24 • 9 min
How do you ensure that your practice not only survives but thrives, long after you've stepped back? It's about creating a legacy, something that stands the test of time and continues to impact the community positively.
So, why is succession planning so important in a medical practice? It's about continuity and legacy. Without a clear plan, your practice could face uncertainty or decline after you retire. Succession planning ensures that the quality of care and the business health of the practice are maintained. It’s not just about who will take over, but also about preserving the values and quality of care that have been the hallmark of your practice.
The first step is selecting an heir apparent or two or three. What should physicians look for in a potential successor? It's crucial to look beyond clinical expertise. The ideal successor should have what we call "business owner DNA." This includes leadership skills, a deep understanding of the healthcare industry, and a strong business acumen.
It’s also about finding someone who aligns with the practice's vision and values. They need to be someone who can not only maintain but also build upon the legacy that you’ve created over many years.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 17: The Front Office - Where the Revenue Cycle Begins
Medical Money Matters with Jill Arena
03/21/23 • 11 min
In thinking about our Revenue Cycle as a whole, it truly begins at the front desk. When your new patient calls for the first time, and the new patient registration process begins, you are setting yourself up for success or failure, depending on how you’ve set up your front desk.
How well have you trained your front office on proper data collection? Do they understand how crucial their work is, and do they feel appreciated for doing a good job?
Your front desk is the face of the clinic, they are your ambassadors, if you will. They are in charge of first impressions, in many cases, both on the phone and when the patient arrives at the clinic in person. And, it’s a tough job – many times they’re expected to answer the phones as well, which can easily put a person into overload. And then we depend on them to do a great deal of data entry with hyper accuracy for that clean claim. On top of all of this, they get to deal with unappreciative or rude patients, and we have a tendency to make this an entry level job, with very little training.
No wonder our clean claims rates aren’t a lot higher. This is not a recipe for success.
If you're now finding yourself feeling a little sheepish about the fact that your front desk matches that description, don't despair. Most clinics do. Join me for this episode, where we'll talk all about how to set your front office up for success.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 16: Taking Care of the People Who Take Care of the Money
Medical Money Matters with Jill Arena
03/14/23 • 11 min
There are many things that help to improve retention and one of them is money. I’ve seen many groups who have bonuses, but while all are well intended, many are set up in a way that are difficult to administer, or even counterproductive.
I encourage our clients to set up performance-based incentive compensation programs so that they are paying their teams additional compensation that is completely based on how well the team performs. There is nothing subjective about it – it’s all easily measurable, and this is key. Join me for our newest episode of the Medical Money Matters podcast as we discuss how to easily design effective incentive compensation systems that will leave you happy to pay bonuses to highly performing staff!
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Episode 102: Is Your Office Manager Living the Peter Principle?
Medical Money Matters with Jill Arena
11/05/24 • 14 min
Today, we're diving into a topic that might be affecting your practice more than you realize: Is Your Office Manager Living the Peter Principle? Now, you might be wondering—what is the Peter Principle? And how could it apply to my medical practice? Let’s break it down.
The Peter Principle is a concept first described by Dr. Laurence J. Peter in his 1969 book, The Peter Principle: Why Things Always Go Wrong. It states that employees in a hierarchy tend to rise to their "level of incompetence." In other words, they get promoted based on their performance in their current role until they reach a position where they’re no longer effective.
In the context of a medical practice, this principle can have significant repercussions. Picture your Office Manager, someone who has been with your practice for years. They’ve handled scheduling, billing, and HR—wearing multiple hats as your practice grew from just a couple of physicians to a bustling team. But as the demands increased, their skill set may not have evolved as quickly. Suddenly, they’re managing tasks beyond their capabilities, struggling with strategic planning, advanced budgeting, or navigating complex regulations. That's the Peter Principle at play.
Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com
Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/
Show more best episodes

Show more best episodes
FAQ
How many episodes does Medical Money Matters with Jill Arena have?
Medical Money Matters with Jill Arena currently has 130 episodes available.
What topics does Medical Money Matters with Jill Arena cover?
The podcast is about Health & Fitness, Insurance, Leadership, Money, Medical, Financial, Medicine, Podcasts, Business and Healthcare.
What is the most popular episode on Medical Money Matters with Jill Arena?
The episode title 'Episode 113: The Digital Front Door: Optimizing Online Presence for Patient Growth' is the most popular.
What is the average episode length on Medical Money Matters with Jill Arena?
The average episode length on Medical Money Matters with Jill Arena is 18 minutes.
How often are episodes of Medical Money Matters with Jill Arena released?
Episodes of Medical Money Matters with Jill Arena are typically released every 7 days.
When was the first episode of Medical Money Matters with Jill Arena?
The first episode of Medical Money Matters with Jill Arena was released on Nov 15, 2022.
Show more FAQ

Show more FAQ