MBA031: UX – Are you Experienced? Interview with Neil Turner

08/04/15 • 26 min

In this episode, User Experience designer and researcher Neil Turner will share his thoughts on how and when to interact with UX professionals in your company as well as give you some practical tips and tools you can use to create a better experience for your customers. After listening to this episode, you will understand: What [...]

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MBA030: Myths and Patterns of Organizational Change – Interview with Linda Rising

In this episode, author, speaker, and consultant Linda Rising helps us to better understand resistance to change and some of the myths and patterns associated with leading organizational change. After listening to this episode, you will understand: The myths of organizational change that lead us down the wrong path Why simply stating facts doesn’t persuade people How [...]

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MBA032: Systems Thinking – Interview with Paula Bell

In this episode, consultant and author Paula Bell shares her approach to Systems Thinking – a holistic analysis approach to understanding how the parts of an organizational system interrelate. After listening to this episode, you will understand: What Systems Think is and why it’s important How to begin How you can better understand your customers and build [...]

The post MBA032: Systems Thinking – Interview with Paula Bell appeared first on Mastering Business Analysis.