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Making Risk Flow | The Future of Insurance - Top 5 Episodes of 2024: No.1 - Consistency, Innovation, and Culture with Andrew Horton

Top 5 Episodes of 2024: No.1 - Consistency, Innovation, and Culture with Andrew Horton

12/31/24 • 35 min

Making Risk Flow | The Future of Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.

Here it is, the moment we’ve been counting down to! As we wrap up our Top 5 Most Downloaded Episodes of 2024, we’re thrilled to re-release the No. 1 episode of the year.
In this standout conversation, host Juan de Castro sits down with Andrew Horton, Group CEO of QBE Insurance, a global leader operating in 26 countries and ranked among the world’s top 20 insurance and reinsurance companies. Andrew’s insights captivated audiences, making this the most downloaded episode of the year.
During their discussion, Juan and Andrew explore how QBE maintains consistency in a market defined by rapid change, the pivotal role of innovation and culture in driving the industry forward, and why AI has become a personal priority for Andrew as a game-changing technology.
Topics Discussed:

  • How QBE balances stability with adaptability in a dynamic industry.
  • The critical link between company culture, innovation, and long-term success.
  • Andrew’s perspective on how AI is reshaping the future of insurance.

Join us as we celebrate this incredible episode and reflect on the remarkable conversations that defined 2024. Thank you for being part of Making Risk Flow; here’s to more impactful episodes in the year ahead!

To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.
Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.

Here it is, the moment we’ve been counting down to! As we wrap up our Top 5 Most Downloaded Episodes of 2024, we’re thrilled to re-release the No. 1 episode of the year.
In this standout conversation, host Juan de Castro sits down with Andrew Horton, Group CEO of QBE Insurance, a global leader operating in 26 countries and ranked among the world’s top 20 insurance and reinsurance companies. Andrew’s insights captivated audiences, making this the most downloaded episode of the year.
During their discussion, Juan and Andrew explore how QBE maintains consistency in a market defined by rapid change, the pivotal role of innovation and culture in driving the industry forward, and why AI has become a personal priority for Andrew as a game-changing technology.
Topics Discussed:

  • How QBE balances stability with adaptability in a dynamic industry.
  • The critical link between company culture, innovation, and long-term success.
  • Andrew’s perspective on how AI is reshaping the future of insurance.

Join us as we celebrate this incredible episode and reflect on the remarkable conversations that defined 2024. Thank you for being part of Making Risk Flow; here’s to more impactful episodes in the year ahead!

To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.
Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

Previous Episode

undefined - Top 5 Episodes of 2024: No.2 - Why Combined Ratio Is Holding Insurance Back with James Platt

Top 5 Episodes of 2024: No.2 - Why Combined Ratio Is Holding Insurance Back with James Platt

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.

We’re nearing the top of our countdown! As we celebrate the Top 5 Most Downloaded Episodes of 2024, this week we’re revisiting the conversation that landed at No. 2.
In this episode, host Juan de Castro is joined by James Platt, Co-Founder and Operating Partner at Trimstone Partners. James brings a wealth of experience in operational transformation and technology innovation, with a career that spans senior roles at Boston Consulting Group and Aon, where he served as CEO of Digital Solutions.
This episode struck a chord with listeners for its bold perspectives and actionable insights. James shares why he believes the combined ratio is a flawed metric holding the insurance industry back, and how leveraging data, digitisation, and smarter decision-making can propel the sector forward.
Topics Discussed:

  • Why the combined ratio might be the insurance industry’s biggest obstacle.
  • Lessons from other industries like mortgage and asset management on evolving successfully.
  • How data and digital tools can unlock new growth and efficiency opportunities.

Don’t miss this thought-provoking episode as we edge closer to revealing the No. 1 most popular episode of 2024!

To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.
Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

Next Episode

undefined - The Vertical Advantage: How Specialisation Drove Success in Insurance | Marcus Ryu, Guidewire

The Vertical Advantage: How Specialisation Drove Success in Insurance | Marcus Ryu, Guidewire

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.

In this episode of Making Risk Flow, host Juan de Castro is joined by Marcus Ryu, Co-founder of Guidewire, to explore his fascinating entrepreneurial journey and the transformative role of technology in the insurance industry.
Marcus reflects on his nearly two decades of experience building Guidewire into a company that revolutionised insurance. From his early career at McKinsey to founding a startup in a traditionally conservative industry, Marcus shares his thoughts on overcoming the challenges of entrepreneurship, the importance of building complementary founding teams, and navigating the high-stakes world of sales.
Together, Juan and Marcus also discuss the evolution of insuretech and its growing opportunities, Marcus’ transition into venture capital, and the pivotal moments in Guidewire’s history, including a legal battle with Accenture that nearly derailed the company.
If you'd prefer to watch the episode instead, simply click here!

To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.
Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

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