Keeping Your Practice Happy Through Good Communication With Your Team

10/22/20 • 35 min

For most of us, as dental practice owners, being an employer is the hardest part of our jobs! My guest this episode is Adrienne Twigg, the co-owner of Bent Ericksen, a dental human resources company that helps clients in all 50 states with their leadership needs. As Adrienne says, we want to be good at everything we do, and being the leader that your team needs comes with many challenges and requires energy and commitment from you... But once your employees and staff members are confident in how you manage the practice, your team can become your competitive advantage!

This episode will help you create a happy atmosphere in your practice that reduces stress and allows your team members to thrive. We discuss some great ways to communicate with and show your employees they are recognized and appreciated as well as some ways to handle situations that require correction. Adrienne points out, “What we accept, we teach.” So, it is important to correct or address issues within about 24 hours so issues are not seen as unimportant, creating the opportunity for the action to be repeated. She stresses the importance of taking the time to handle staffing corrections so the team is strong and patients are happy with the office and feel safe to be there. Listen to this episode for some valuable tips to create synergy within your office and have a positive reputation in the community as a good leader!

Highlights from this episode:

Handling staff correction issues properly
Incorporating your beliefs into how you manage situations
The importance of consistency as a foundation in your practice
The value of happy team members and how that affects the treatment of patients
Creating a good reputation in the community
Approaching things with the right mindset as a leader
Communication is the root of everything so everyone is heard
The 5 languages of appreciation

Resources and links mentioned:

[email protected]

Bent Ericksen office: 800-679-2760

21 Irrefutable Laws of Leadership by John C. Maxwell

The 5 Love Languages by Gary Chapman

Laura’s email: [email protected]

Laura’s website: The Life Coach for Busy Dentists

Laura’s podcast: Feeling Good: A Podcast for Dentists

Laura’s business Facebook page: https://www.facebook.com/DrLauraMachDDS/

Laura’s personal Facebook page: https://www.facebook.com/laura.fauchier

Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see!

~ Laura

Highlights from this episode:

Handling staff correction issues properly
Incorporating your beliefs into how you manage situations
The importance of consistency as a foundation in your practice
The value of happy team members and how that affects the treatment of patients
Creating a good reputation in the community
Approaching things with the right mindset as a leader
Communication is the root of everything so everyone is heard
The 5 languages of appreciation

Resources and links mentioned:

[email protected]

Bent Ericksen office: 800-679-2760

21 Irrefutable Laws of Leadership by John C. Maxwell

The 5 Love Languages by Gary Chapman

Laura’s email: [email protected]

Laura’s website: The Life Coach for Busy Dentists

Laura’s podcast: Feeling Good: A Podcast for Dentists

Laura’s business Facebook page: https://www.facebook.com/DrLauraMachDDS/

Laura’s personal Facebook page: https://www.facebook.com/laura.fauchier

Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see!

~ Laura

Previous Episode

Improving Your Mind and Body with Dr. Josie Dovidio

I’m always working to make the lives of my listeners better! And I’m excited about this episode’s guest, Dr. Josie Dovidio, who has been in dentistry since her part-time job in high school! She has been a dentist for over 23 years and has always been into health and fitness. But over the years, she has become committed to yoga as “It addresses the musculoskeletal issues that dentists and dental professionals face,” she says. We all need to pay attention to self-care on a regular basis so that we don’t find ourselves in a bind in later years!

Dr. Dovidio recently took a sabbatical to focus on caring for herself and reducing stress, and she is now a certified yoga instructor who is in much better health than before. She wants to encourage other dental practitioners to practice yoga and has created “Yoga for Dentists” social media platforms to spread the word of how necessary it is for body maintenance in our profession. If your body is in a state of stress, some workouts can heighten that stress as opposed to calming the nervous system as yoga does when it is done well. She really believes that yoga is needed to counteract what dentistry does to us and is committed to enlightening and encouraging others as to how you can improve your physical condition and your emotional state when you take some time to focus on caring for yourself. Listen to this episode as Dr. Dovidio shares her passion and simple steps for busy people like you to learn ways to begin your journey, get on a confident path to relieve your stress, improve your physical condition and work healthy sources of information into your daily life. This valuable content is so beneficial to our community; listen now for ways to release your stress and better your days!

Highlights from this episode:

The importance of not ignoring signs that your body gives you regarding your physical and mental health
Reaching a critical point: choosing your business or your health
Yoga’s benefits to your nervous system, when done in its true tradition
Getting into “rest and digest” mode
The benefits of taking time off to both you and your business
What “positive mental nutrition” is and how you can include it in your daily life
The need to build each other up and make changes about what you let into your mind

Resources and links mentioned:

Yoga for Dentists’ website: Yoga for Dentists

Yoga for Dentists’ Facebook page: Yoga for Dentists

Yoga for Dentists’ YouTube channel: Yoga for Dentists

Yoga for Dentists’ Instagram page: yogafordentists

Laura’s email: [email protected]

Laura’s website: The Life Coach for Busy Dentists

Laura’s podcast: Feeling Good: A Podcast for Dentists

Laura’s business Facebook page: https://www.facebook.com/DrLauraMachDDS/

Laura’s personal Facebook page: https://www.facebook.com/laura.fauchier

Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see!

~ Laura

Next Episode

Decision Fatigue: How to Get Out

Have you ever had a decision to make but you just put it off and off for quite some time? And you just can’t make a decision? This “Decision Fatigue” can be exhausting. This episode will help show you the way to fight through this, make a decision and move forward without regrets!

We’ve all been there. We have a major decision to make, but all of the options run through our brains and grip us so tightly that we don’t move on. Sometimes you need to take a step back and look at the facts surrounding the decision you have to make so you can objectively decide the best and worst scenarios of your situation. In this episode, Laura provides you with methods to analyze decisions you need to make and offers a wonderful mantra to guide you through the process so you can feel confident in the path you select. Are you ready to lower your stress regarding making decisions? Listen to this episode to learn ways to embrace the choices you make and skip the regrets!

Highlights from this episode: