Human Resource Metrics and their Importance to Law Firms

04/30/14 • 17 min

HR issues in law firms are fast becoming one of the most in-demand topics at ALA. And one of the most important HR trends ALA is tracking is - metrics. Tune into this podcast and learn how HR metrics can enhance your firm’s productivity and profitability. About Cathy Missildine Cathy Missildine has extensive experience in many areas of strategic Human Resources Management. She has worked with executives in the areas of performance, productivity, organizational metrics, training, employee & customer engagement, workforce planning, organizational design and strategic implementation. Her past experience in operations and sales management in the technical, insurance and hospitality industries has given her a broad understanding of business issues and a solid foundation for building performance enhancing systems that support the business. She earned her MBA from Kennesaw State University with an emphasis in Human Resource Management and Development. Cathy is also a member of the Society for Human Resources Management (SHRM) and holds their professional certification, Senior Professional in Human Resources (SPHR). In 1997, Cathy and her business partner Barbara Hughes started their own consulting firm, Intellectual Capital Consulting (ICC), specializing in profitability through human capital. Contact: Cathy Missildine, SPHR Co-Founder, Chief Performance Officer Intellectual Capital Consulting [email protected] www.intellectual-capital.net

Previous Episode

Strategic Expense Management for Law Firm Leaders

As law firms enter into another year of flat revenue and the mandate of reducing headcount even further to meet budgetary constraints, it is time to revisit alternatives to this diminishing course of action. Rob Mattern has worked with law firms for over twenty-five (25) years, through the good and the bad times; however, it is only in the last five (5) years that firms have been open to alternative strategies to reduce expenses. Economic necessity has mandated this course of action, but also a client-driven enlightenment based on the universal necessity to become more cost-effective and efficient in the delivery of legal services. Guest: Rob Mattern President and Founder Mattern & Associates, LLC Contact: Rob Mattern: [email protected]

Next Episode

Building Diversity and Inclusion Success for Your Law Firm.

It seems that law firms have more questions than answers when it comes to diversity and inclusion issues these days. What is your firm’s diversity strategy and why should you have one? How do you create and maintain interest? Has your initiative stalled? What are the best practices? Tune into this important podcast and get proven tactics that you can put to work in your firm.