
220 | Creating a Culture of Clarity and Care with Ashley Warren and Jenni Catron
08/22/23 • 34 min
Join us in welcoming Ashley Warren, the passionate COO of Downs Books Incorporated, as we pull back the curtain on the art of fostering healthy team dynamics and cultivating a thriving work culture. We'll take you on a journey through our shared experiences, unearthing the joy and challenges of leading a team towards a unified vision. Ashley's insights, born out of her role in supporting Annie F. Downs and years of building healthy cultures, are a refreshing view into the heart and mind of a true team leader.
Ashley and Jenni dive headfirst into the complex world of team dynamics, providing a roadmap on how to strike a balance between a shared vision and the unique interplay of personalities within a team. We'll lend you our lenses, showing you the value of slowing down to truly appreciate the individuals within your team and the importance of understanding how the team is feeling. Together, we'll explore the delicate balance between transparency and accountability, and the powerful impact of setting clear expectations alongside regular check-ins.
Wrapping up our conversation, Ashley shares her growth journey as a leader, revealing valuable lessons she's picked up along the ride. She emphasizes the importance of understanding your team members on a personal level, a strategy that has helped her team reach their full potential.
About Ashley
Ashley Warren is the Chief Operating Officer of Downs Books, Inc., a media company based in Nashville, TN. Combining the communications, culture and team-building experience she gained as an educator and the Director of Employee Culture at a large multi-site church, she now leads the team that supports the work of author, speaker, podcaster Annie F. Downs. Ashley is passionate about creating a culture of clarity and care that allows every team member space to thrive.
We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us:
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- Subscribe - we’re available wherever you listen to podcasts.
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Join us in welcoming Ashley Warren, the passionate COO of Downs Books Incorporated, as we pull back the curtain on the art of fostering healthy team dynamics and cultivating a thriving work culture. We'll take you on a journey through our shared experiences, unearthing the joy and challenges of leading a team towards a unified vision. Ashley's insights, born out of her role in supporting Annie F. Downs and years of building healthy cultures, are a refreshing view into the heart and mind of a true team leader.
Ashley and Jenni dive headfirst into the complex world of team dynamics, providing a roadmap on how to strike a balance between a shared vision and the unique interplay of personalities within a team. We'll lend you our lenses, showing you the value of slowing down to truly appreciate the individuals within your team and the importance of understanding how the team is feeling. Together, we'll explore the delicate balance between transparency and accountability, and the powerful impact of setting clear expectations alongside regular check-ins.
Wrapping up our conversation, Ashley shares her growth journey as a leader, revealing valuable lessons she's picked up along the ride. She emphasizes the importance of understanding your team members on a personal level, a strategy that has helped her team reach their full potential.
About Ashley
Ashley Warren is the Chief Operating Officer of Downs Books, Inc., a media company based in Nashville, TN. Combining the communications, culture and team-building experience she gained as an educator and the Director of Employee Culture at a large multi-site church, she now leads the team that supports the work of author, speaker, podcaster Annie F. Downs. Ashley is passionate about creating a culture of clarity and care that allows every team member space to thrive.
We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us:
- Review us on Apple podcasts
- Subscribe - we’re available wherever you listen to podcasts.
- Share - let your friends know about the podcast by sharing your favorite episode on social media!
Previous Episode

219 | 4 Unexpected Trust-Building Behaviors of Extraordinary Culture
Looking to create extraordinary teams and a culture of trust in your workspace? In today's episode from Jenni's Culture Conference 2023 talk, we'll uncover the four trust-building actions designed to bolster relationships and nurture a thriving work environment.
As Jenni has worked with teams, helping them diagnose the health of their culture, she has found - time and time again - that a lack of trust is often at the heart of culture erosion. The good news is that there are some simple things we can do as leaders to begin rebuilding that trust or reinforcing it before it erodes. In this talk, Jenni addresses those behaviors and gives you suggestions to build trust that builds healthy teams.
Missed Culture Conference 2023? Check out the All Access Pass and view on-demand with your team!
Email us today at [email protected] with "Trust Checklist" as the subject to request your FREE Trust Building Checklist!
We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us:
- Review us on Apple podcasts
- Subscribe - we’re available wherever you listen to podcasts.
- Share - let your friends know about the podcast by sharing your favorite episode on social media!
Next Episode

221 | Building a Splinter-Free Team Culture: Addressing Small Irritations Before They Derail Momentum
What if the minor irritations in your team, like the talent who doesn't play well with others, the leader who lacks emotional intelligence, the values that are constantly ignored, are like splinters in the palm of your hand? This week on the podcast, I share my personal renovation mishap and the parallels I found to the often-overlooked issues that have the potential to derail the momentum of our work.
In this episode of the Lead Culture podcast, we'll draw analogies from a splinter and how it represents the small but significant issues within an organization. I'll take you through the importance of addressing these issues before they create confusion, frustration, and potentially a toxic culture. We'll identify these potential splinters, understand how they make their way into our teams and explore effective ways of extracting them for a healthier, more productive team culture. Listen in and let's work towards building a splinter-free culture.
Culture work is the most important work you can do to maintain the health of your organization, so keep leading well!
Did you know that 4Sight has a comprehensive Culture process to help you assess your current culture, define who you want to be, and build a plan to achieve the culture you desire? One of our certified LeadCulture coaches would love to guide you through the process of unleashing your team and accelerating growth. Schedule a free call to learn more.
We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us:
- Review us on Apple podcasts
- Subscribe - we’re available wherever you listen to podcasts.
- Share - let your friends know about the podcast by sharing your favorite episode on social media!
Lead Culture with Jenni Catron - 220 | Creating a Culture of Clarity and Care with Ashley Warren and Jenni Catron
Transcript
Hey , friends , I'm your host, Jenni Catron , and this is the Lead Culture Podcast , where I coach you to lead yourself well so you can lead others better .
Jenni CatronMy team and I at the 4sight Group are committed to building confident leaders , extraordinary teams and thriving cultures . Each week , we'll take a deep dive into a leadership
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