Ep 238: Thomson Reuters’ AI Strategy for Legal, with Mike Dahn, Head of Westlaw, and Joel Hron, Head of AI

02/28/24 • 57 min

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On this episode of LawNext: A conversation about Thomson Reuters’ strategy around generative artificial intelligence with two of the executives most directly responsible for its development and implementation.

In a year dominated by discussion of generative AI and its potential impact on the legal profession, Thomson Reuters has played a leading role. It started in June, when the company announced its $650 million acquisition of the legal research and AI company Casetext and the CoCounsel generative AI tool Casetext had developed in collaboration with OpenAI.

Then, in November, Thomson Reuters made good on its promise to integrate generative AI within its flagship legal research platform, introducing AI Assisted Research in Westlaw Precision. Soon after that, it rolled out generative AI within Practical Law, its legal know-how product.

What does this all mean for legal research and legal software, now and into the future? Today we go deep into TR’s AI development with two of the company’s leaders in this area:

Mike Dahn, senior vice president and head of Westlaw product management.
Joel Hron, head of artificial intelligence and TR Labs.

We talk about the development of AI Assisted Research in Westlaw Precision, the company’s broader AI product strategy, its acquisition of CoCounsel and where that fits in its AI strategy, how the company is protecting against hallucinations and ensuring security, and the future of AI at Thomson Reuters and more broadly.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Noodle: automate all of your practice's admin work, while you focus on growing your business without increasing headcount.
Sharefile for Legal: Securely send, store, and share files – plus discover document workflows designed to improve your client experience

If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.

What does this all mean for legal research and legal software, now and into the future? Today we go deep into TR’s AI development with two of the company’s leaders in this area:

Mike Dahn, senior vice president and head of Westlaw product management.
Joel Hron, head of artificial intelligence and TR Labs.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Noodle: automate all of your practice's admin work, while you focus on growing your business without increasing headcount.
Sharefile for Legal: Securely send, store, and share files – plus discover document workflows designed to improve your client experience

If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.

Previous Episode

Ep 237: How A New Kind of Justice Worker Could Narrow the Justice Gap, with Nikole Nelson, CEO of Frontline Justice

In November, the organization Frontline Justice launched with the mission of addressing the escalating access to justice crisis by empowering a new category of legal helper, the justice worker. The organization has an ambitious mission: To clear the way for justice workers to exist in all 50 states by 2035.

In pursuit of that mission, it is backed by an impressive founding team that includes Rebecca Sandefur, one of the world’s leading scholars on access to justice (who was on LawNext in 2020); Matthew Burnett, senior program officer for the Access to Justice Research Initiative at the American Bar Foundation (ABF); Jim Sandman, president emeritus of the Legal Services Corporation (on LawNext in 2019); and other notable names.

On this episode of LawNext, host Bob Ambrogi is joined by Nikole Nelson, the CEO of Frontline Justice. Before starting there in November, Nelson had been executive director of Alaska Legal Services Corporation, where she was instrumental in launching a statewide community justice worker project that won the 2019 World Justice Challenge. She was also instrumental in bringing about an Alaska Supreme Court rule change in 2022 allowing justice workers supervised by Alaska Legal Services to provide limited scope legal help in certain situations.

Nelson describes how justice workers helped Alaska Legal Services better serve the legal problems of people across the state’s remotest regions, and how new models of justice workers in other states could similarly help reach those who are not now receiving adequate help for their legal problems. She also recognizes that Frontline Justice faces obstacles in achieving its mission, and she shares her thoughts on how it can overcome them.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.

If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.

Next Episode

Ep 239: Oddr CEO Milan Bobde On How AI Can Help Law Firms Stem Revenue Leakage and Turn Invoices into Cash

Can AI help law firms stem revenue leakage and more efficiently turn their invoices into collected cash? That is the premise behind Oddr, a legal tech startup that recently launched what it says is the legal industry’s first AI-powered invoice to cash platform, centralizing law firm billing, collections, payments and reconciliation in a single product.

At the Legalweek conference in New York in January, where the platform was officially launched, LawNext host Bob Ambrogi sat down with Milan Bobde, Oddr’s cofounder and CEO, to record this conversation about the company and how it can help law firms streamline billing and improve collections.

Before starting Oddr, Bobde was senior director of product management at the enterprise software company Intapp and earlier worked at Thomson Reuters Elite as manager of a diverse portfolio of products.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Noodle: automate all of your practice's admin work, while you focus on growing your business without increasing headcount.
Sharefile for Legal: Securely send, store, and share files – plus discover document workflows designed to improve your client experience