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Keep Calm and Defibrillate - Can’t Get No Satisfaction - 2

Can’t Get No Satisfaction - 2

04/18/20 • 20 min

Keep Calm and Defibrillate

We discuss specific things the team can do to increase patient satisfaction. Not only does this make the patient more satisfied, it actually makes us happier and more satisfied as well. Surprisingly, it also improves the quality of the care we provide.

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We discuss specific things the team can do to increase patient satisfaction. Not only does this make the patient more satisfied, it actually makes us happier and more satisfied as well. Surprisingly, it also improves the quality of the care we provide.

Previous Episode

undefined - Can’t Get No Satisfaction - 1

Can’t Get No Satisfaction - 1

Dave and Rex talk about Patient Satisfaction Surveys - what they are and why they matter.

Next Episode

undefined - I Am Not a Saber Tooth

I Am Not a Saber Tooth

We discuss the human stress response. Good or bad in the acute situation - not good chronically. We touch on some stress reduction techniques.

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