Using Empathy, Attention and Respect to Calm Current Conflicts

In this episode, Bill and Megan discuss the use of EAR Statements to calm current conflicts experienced by people across the globe. Anger, accusations, and opinions flying everywhere. People having conversations that most would have not engaged in a few years ago but now seem to be unable to stop themselves. Megan starts off with a recent example from the show ‘Sister Wives’ about the need for the use of empathy in relationships and conversations.

Bill explains what an EAR Statement is and how to use them in various scenarios in every day life, such as:

• reducing political polarization
• arguments over vaccines, masks, and social distancing during this pandemic
• family and marital conflict
• curriculums in your children’s schools
• law enforcement encounters
• protests
• customer service

Listen in and learn how to use EAR Statements in any walk of life.

Links & Other Notes

BOOKS

• Calming Upset People with EAR

ARTICLES

• EAR Statement Can Calm Anyone
• 7 Tips for Dealing with Difficult People During This Crisis

Our website

Submit a Question for Bill and Megan

All of our books can be found in our online store or anywhere books are sold, including as e-books.

You can also find these show notes on our site as well.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

• (00:00) - Welcome to It's All Your Fault
• (02:41) - EAR Statements
• (05:24) - What Is EAR?
• (09:30) - EAR in a Non-High Conflict Situation
• (10:46) - Today's Conflicts
• (14:37) - An Example
• (17:09) - Using EAR in Today's Conflicts
• (21:30) - Using EAR Calming a Protest
• (28:04) - Listener Question
• (31:24) - Reminders & Coming Next Week: Guest Dr. Jay Lieberman on Being Bi-Polar, with Domestic Violence

Learn more about our New Ways for Work Coaching sessions. Get started today!