Winning with Boring Competence, with Ian Crosby

Ian Crosby, founding CEO of Bench and now Teal, talks building Bench from zero to hundreds, how vertical SaaS is transforming SMB startups, what it really takes to become highly profitable, why Teal hires for “boring competence”, paying highly for top talent, the psychology of firing, and the limits of culture docs.<ul> <li><a href="https://teal.dev/">teal.dev</a></li> <li><a href="https://www.linkedin.com/in/iwcrosby/">Ian Crosby on LinkedIn</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.