Challenges and Opportunities of the Logistics Industry, with Chintan Patel
04/18/24 • 40 min
In this episode, Keith is joined by Chintan Patel, Chief Information Officer at National DCP, a supply chain management company serving the franchisees of Dunkin'. Chintan delves into the hurdles and opportunities she encounters in the logistics industry, highlighting the role of technology in overcoming these obstacles.
Conversation Highlights:
[00:41] Introducing our guest, Chintan Patel
[02:16] High level challenges in the logistics industry
[04:02] Technologies making an impact
[07:35] Discussing remote labor opportunities
[13:20] Artificial Intelligence and Operations
[23:18] Lessons learned in digital transformation
[32:06] Understanding your target audience
[35:41] Chintan's message to IT leaders
Notable Quotes:
"At the end of the day, technology is a data journey from A to B, and how efficiently you get there." Chintan Patel [19:59]
"Don't forget to sell for yourself, you've got to be your own marketing champion." Chintan Patel [36:15]
Connect With Chintan Patel
LinkedIn: https://www.linkedin.com/in/chintan-patel-atlanta/
The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.
In this episode, Keith is joined by Chintan Patel, Chief Information Officer at National DCP, a supply chain management company serving the franchisees of Dunkin'. Chintan delves into the hurdles and opportunities she encounters in the logistics industry, highlighting the role of technology in overcoming these obstacles.
Conversation Highlights:
[00:41] Introducing our guest, Chintan Patel
[02:16] High level challenges in the logistics industry
[04:02] Technologies making an impact
[07:35] Discussing remote labor opportunities
[13:20] Artificial Intelligence and Operations
[23:18] Lessons learned in digital transformation
[32:06] Understanding your target audience
[35:41] Chintan's message to IT leaders
Notable Quotes:
"At the end of the day, technology is a data journey from A to B, and how efficiently you get there." Chintan Patel [19:59]
"Don't forget to sell for yourself, you've got to be your own marketing champion." Chintan Patel [36:15]
Connect With Chintan Patel
LinkedIn: https://www.linkedin.com/in/chintan-patel-atlanta/
The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.
Previous Episode
Technology's Impact on the EMC Industry, with Anthony Kent
In this episode, Keith and special guest Jesse are joined by Anthony Kent,
VP of Information Technology at Four County EMC, an electric membership cooperative in North Carolina. Anthony shares insights into the technological advancements and challenges faced by electric cooperatives, particularly focusing on the integration of new technologies and AI into their operations.
Conversation Highlights:
[00:17] Introducing our guests, Anthony Kent and Jesse Erickson
[01:17] How Jesse and Anthony met
[02:46] Anthony's career journey and background
[06:32] Explaining what an electric co-op is
[09:18] Technologies impacting Anthony's role
[15:27] AI in the EMC industry
[19:30] Anthony's integration challenges
[24:51] Learning from failures in his role
[29:13] Innovations in the OT space
[33:41] Anthony's message to IT leaders
Notable Quotes:
"You need to have some buffers in place to help protect yourself, your data, and your organization, but AI is here to stay. And it's going to be a bigger part of the future going forward." Anthony Kent [12:23]
"Just keep moving along. We're all human. We all make mistakes. All we can do is just try to be better." Anthony Kent [34:53]
Connect With Anthony Kent
LinkedIn: https://www.linkedin.com/in/anthony-k-b3ab0b5/
Off the Wire: https://open.spotify.com/show/4hTvTSA935imZPY41wXS39?si=0c7eb684d6754b51
The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.
Next Episode
Building Security Compliance Plans for Startups, with Darrell Stinson
In this episode, Keith is joined by Darrell Stinson, VP of IT & Security at Cohere Health, a software startup in the healthcare space. Darrell and Keith dive into a strategy for building and implementing security compliance plans for startups.
Conversation Highlights:
[00:39] Introducing our guest, Darrell Stinson
[03:37] Darrell's journey with startups
[05:51] Experimenting with open source technology
[07:13] Strategizing in a new ecosystem
[14:08] Evaluating MDR providers
[20:35] Compliance requirements to adopt
[24:23] Utilizing artificial intelligence
Notable Quotes:
"Communication helps build your credibility, helps build your buy in, and people are more inclined to support decisions that you make." Darrell Stinson [16:55]
"(Artificial Intelligence) is gonna give you an outline and then you can go and sprinkle Keith in it, you can go and sprinkle Darrell in it, and fill in the blanks with the things that are appropriate." Darrell Stinson [25:48]
Connect With Darrell Stinson
LinkedIn: https://www.linkedin.com/in/darrell-j-stinson/
The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.
IT Matters | Tech Solutions and Strategies for Every Industry - Challenges and Opportunities of the Logistics Industry, with Chintan Patel
Transcript
Welcome to the IT Matters podcast, where we explore why IT matters and matters pertaining to IT.
Keith HawkeyWelcome, everyone to the IT Matters podcast where we talk to IT leaders that are making an impact. I'm your host, Keith Hawkey. Aaron is out sick today, so I think I'll be able to handle the conversation with a very special guest we have. We have the pleasure of speaking to a digital transformati
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