Episode 5: Gregg The Guy At The Gate

06/01/21 • 6 min

Let’s get this Boeing going! Southwest Airlines is known to add some levity to the air travel experience through fun announcements, gate games, and playful personalities behind the gate and onboard announcements. In this episode, we’ll hear from long-time Southwest Operations Agent Gregg Lynn, otherwise known as Gregg The Guy at the Gate, on how he helps make flying fun for customers.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.

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Episode 4: Legal Eagles: Fighting For The Right To Fly

For most of Southwest Airlines’ history, the company was limited in where it could fly and faced a number of uphill legal and regulatory battles. In this episode, Ron Ricks, the Vice Chairman of the Board and retired Executive Vice President and Chief Legal and Regulatory Officer of Southwest, tells us the story of the decades long battle over the Wright Amendment.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.

Next Episode

Episode 6: Go-Go Boots, Khakis & Jams

Southwest Airlines’ uniforms have always been a cut above. From the early days of hot pants and white lace-up boots in the 70’s to the khaki wave of the 90’s and beyond, customers can spot a Southwest employee from across the airport at the drop of a hat. In this episode, we’ll hear from Flight Attendant Kelli Bartlett who has worn four decades’ worth of iconic Southwest styles, and how in 2014 the airline employees rolled up their sleeves and found a novel way to redesign their signature look.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen