IH039 | Lee Kiper | Kindness - The Secret to a High Performing Team

To Lee Kiper, kindness is bringing value to people’s lives without expecting anything in return. He believes when you lead with kindness, then it will lead to success. He doesn't only believe it, he lives it. Lee runs the #1 top performing sales group in Sprint’s BISO unit and accredits their success to a culture of kindness. They have not only been the top producers, they have consistently had the highest employee engagement - even during tough trying times - and have also promoted more people than any other business unit. Lee shared how he’s sustained this people focused workplace by way of transparent communication, setting proper expectations during the hiring process and showing people you’re in it with them.