
Claim to Know the Restoration and Remediation Industry? Not So Fast
11/15/23 • 21 min
On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of this multibillion-dollar industry, debunking misconceptions and shedding light on the true essence of restoration and remediation. From recurring events like burst pipes to the impact of extreme weather and insurance relationships, our guests will provide valuable insights and guidance on navigating this dynamic sector.
Key points/topics covered:
- Revenue stability in the restoration and remediation industry
- The impact of extreme weather and catastrophic events
- The influence of insurance relationships on the industry
Connect with our experts on LinkedIn:
Paul Bromfield, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/paulbromfield/
Gavin McGrath, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/gavinmcgrath/
Jonathan Ward, Operating Partner, Kohlberg: https://www.linkedin.com/in/jonathan-ward-0667a57b/
Visit L.E.K. Consulting at https://www.lek.com/
On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of this multibillion-dollar industry, debunking misconceptions and shedding light on the true essence of restoration and remediation. From recurring events like burst pipes to the impact of extreme weather and insurance relationships, our guests will provide valuable insights and guidance on navigating this dynamic sector.
Key points/topics covered:
- Revenue stability in the restoration and remediation industry
- The impact of extreme weather and catastrophic events
- The influence of insurance relationships on the industry
Connect with our experts on LinkedIn:
Paul Bromfield, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/paulbromfield/
Gavin McGrath, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/gavinmcgrath/
Jonathan Ward, Operating Partner, Kohlberg: https://www.linkedin.com/in/jonathan-ward-0667a57b/
Visit L.E.K. Consulting at https://www.lek.com/
Previous Episode

Can Digital Help You Grow Your Market? A Case Study With Viz.ai
Digital health has become one of those terms that mean everything and nothing at the same time. However, while opinions are varied on the exact impact and role digital health solutions will have on the healthcare ecosystem going forward, there is solid agreement that we all need to embrace digital in both clinical and nonclinical settings. How to do this, however, and which companies will be able to do so successfully, still remains to be seen.
L.E.K. Managing Director Sheila Shah and L.E.K. Manager Max Lounds are joined by Steve Sweeny and Sherie Zhou from Viz.ai to talk about their company’s solutions and how they’ve been able to successfully implement their digital vision and — importantly — why it’s working.
This episode explores how digital solutions, specifically AI-enabled workflows, are revolutionizing the healthcare industry. Steve and Sherie, experts in the field, discuss the pressing issue of improving patient access to care and the challenges faced by providers and life sciences companies. They delve into real-life case studies where AI and digital tools have played a crucial role in diagnosing, triaging and coordinating care for patients, ultimately leading to improved patient outcomes and increased market development opportunities for the industry.
Our guests share compelling case studies, including their work in ischemic stroke, cryptogenic stroke and hypertrophic cardiomyopathy. They also discuss how their AI-enabled solutions have revolutionized patient outcomes - by reducing diagnosis times from years to months - and the impact on improved care coordination.
Throughout the episode, our guests stress the importance of clinical workflows and the collaboration between AI and healthcare professionals. They address concerns about privacy and data security and highlight the need for AI to complement, not replace, human expertise. Ultimately, their goal is to empower clinicians, streamline processes and enhance the patient experience.
After listening to this episode, consider the various ways AI and digital solutions are transforming the healthcare industry. Share this episode with others to spread awareness of the potential benefits of and advancements in improving patient access to care.
Connect with our experts on LinkedIn:
Sheila Shah, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/sheilashah/
Maxwell Lounds, Engagement Manager, L.E.K. Consulting: https://www.linkedin.com/in/maxlounds/
Steve Sweeny, Vice President - Business Development & Strategy, Viz.ai: https://www.linkedin.com/in/steve-sweeny/
Sherie Zhou, Senior Manager - Commercial Strategy, Viz.ai: https://www.linkedin.com/in/sheriezhou/
Visit L.E.K. Consulting at https://www.lek.com/
Next Episode

2023 Enterprise Digital Impact Study
This episode explores the importance of digital capabilities and innovation culture in businesses. Darren Perry, Chuck Reynolds and Andy Main discuss how digital enables business model innovation, cross-functional collaboration, better customer service and differentiation from competitors. They emphasize the significance of trust, data-driven decision-making and the role of digital in improving the customer and employee experience. The episode also highlights the key factors that enable companies to become digital leaders and achieve success in their digital transformation journey.
Key points/topics covered:
- Importance of innovation culture and digital capabilities for businesses
- Cross-functional collaboration and connected enterprise enabled by digital
- Harnessing the power of the digital ecosystem for differentiation
- Measurement of success in digital transformation
- Personalization, data-driven decision-making and trust in the digital world
Throughout this engaging discussion, we discover how businesses are leveraging data analytics, embracing digital solutions and driving exciting changes in the market. Our experts provide detailed discussions and essential services to guide businesses through digital transformation.
Join us as we delve into the intricacies of the digital landscape and uncover the key elements that make a company a digital leader. Stay tuned for a deep dive into the L.E.K. Digital Impact Study and an exploration of the challenges faced as we navigate this ever-changing digital world.
Connect with our experts on LinkedIn:
Chuck Reynolds, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/cyreynolds/
Darren Perry, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/darrenperry/
Andy Main, Digital Leader and Advisor: https://www.linkedin.com/in/andymain/
Visit L.E.K. Consulting at https://www.lek.com/
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