🧵 84: Don’t expect miracles
08/09/22 • 8 min
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“What are the biggest things you tell companies to watch out for when they come to you with the idea of ‘I want to launch a customer community’ for the first time?” — Udit Lakhotia
“What are the biggest things you tell companies to watch out for when they come to you with the idea of ‘I want to launch a customer community’ for the first time?” — Udit Lakhotia
Previous Episode
🔓 83: Expert elitism
Erica and Brian explore how Autodesk, Splunk, and Salesforce built pages for their superuser programs.
- Community Industry News:
- DL Grant joined Commsor as Community Operations Manager
- Isabel Ruiz joined Mews as Community Manager
- Cody A. was promoted to Community Support Specialist at Reddit
- Mike H. was promoted to Community Engagement Manager at Reddit
- Leah Knowles joined Vanta as Community Lead
- Thea Silayro joined G2i as Community Manager
- Melissa Ly joined Auditboard as Community Manager
- Emily Hanssen Arent joined Hibob as Head of Community
- Jessica Hobbs joined CMX as Director of Community Programming
- Community Launch Guide — now in German!
- Superuser Program Pages:
Next Episode
🔓 85: A map of your brain
Erica and Brian dive deep on how to translate your strategy into action.
- Community Industry News:
- Danhel Fajardo joined Vyond as Senior Community Specialist
- Jephtah Abu joined AhoyConnect as Product Community Manager
- Krystal Wu joined OpenSpace as Sr. Community Program Manager
- Dani Weinstein joined SAP as Director, Community Strategy
- Jennifer Hudnet was promoted to Sr. Community Manager at Salesforce
- Karolina Linda was promoted to Director of Community Management at Dynatrace
- Sabrina Hockett was promoted to Manager, Community Advocacy and Marketing at Mulesoft
- Aaron Weiss joined Procore Technologies as Senior Community Manager
- Corey Denis was promoted to Head of Community, Social, Content - Small Business, CS at Intuit
- Anne Traeger Young was promoted to Director, Trailblazer Community Strategy and Operations at Salesforce
- Julieta Cygiel joined Venafi as Community Manager
- Oana Filip joined Pixieset as Communication and Community Manager
- Carmelito Bauer joined ZAM as Contractor Associate Community Manager
- Nicole Long joined Campus Founders as Community Manager
- Commsor, Insided, and Gainsight have partnered to launch a new FREE on-demand course on how to drive customer success through community
- Translating Your Strategy To Action
- Aftershow:
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