In Before The Lock
Erica Kuhl & Brian Oblinger
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Top 10 In Before The Lock Episodes
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🧵 84: Don’t expect miracles
In Before The Lock
08/09/22 • 8 min
“What are the biggest things you tell companies to watch out for when they come to you with the idea of ‘I want to launch a customer community’ for the first time?” — Udit Lakhotia
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🔓 81: I love a good seasonal engagement program
In Before The Lock
07/19/22 • 45 min
Erica and Brian explore how OpenSpace and Guru delivered great engagement programs.
- Community Industry News:
- Valentina Ruffoni joined Disciple Media as Community Experience Lead
- Caroline Park joined Atlassian as Senior Manager, Community Engagement
- Kristie Presten joined Tasktop as Community Manager
- Carla Doty was promoted to Community Director at Yelp
- Celina Zamora joined ServiceNow as Community Engagement Manager & Strategist
- Shane Whaley joined FareHarbor as Head of Community
- Ben Garrison joined Zscaler as Technical Moderator and Knowledge Manager
- Katie Ray joined metadata.io as Head of Community
- Kimberly Ndola joined Wonder as Community & Content Strategist
- Cat Martinez joined Twilio as Principal Developer Community Engagement Manager, Developer Programs
- Donna Nicholson was promoted to Community Engagement Manager at Reddit
- Melodie Malfa was promoted to Senior Community Manager at Yelp
- Erin H was promoted to Community Engagement Manager at Reddit
- Clare Stager joined Seed Health as Employee Experience and Internal Community Manager
- Nicola Lyons was promoted to Head of Community at Andela
- Engagement Programs:
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🧵 80: Get aligned
In Before The Lock
07/12/22 • 3 min
“How best to approach when you work for an org that already has a wider community - but you're asked to build a secondary community for something more niche? The wider community is managed by a different department than yours, also.” — Gabrielle Leith
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🧵 82: A room full of mercenaries
In Before The Lock
07/26/22 • 7 min
“NFT and Web3 communities: does financial incentive dilute the sense of community? Is financial incentive/interest a good 'common interest'?” — Ilker Akansel
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🔓 83: Expert elitism
In Before The Lock
08/02/22 • 64 min
Erica and Brian explore how Autodesk, Splunk, and Salesforce built pages for their superuser programs.
- Community Industry News:
- DL Grant joined Commsor as Community Operations Manager
- Isabel Ruiz joined Mews as Community Manager
- Cody A. was promoted to Community Support Specialist at Reddit
- Mike H. was promoted to Community Engagement Manager at Reddit
- Leah Knowles joined Vanta as Community Lead
- Thea Silayro joined G2i as Community Manager
- Melissa Ly joined Auditboard as Community Manager
- Emily Hanssen Arent joined Hibob as Head of Community
- Jessica Hobbs joined CMX as Director of Community Programming
- Community Launch Guide — now in German!
- Superuser Program Pages:
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🔓 93: Do more with less
In Before The Lock
10/25/22 • 56 min
Why community is one of the best investments a company can make during an economic downturn.
- Community Industry News:
- Rachel Basoco joined Fidelity Investments as Digital Communities Advancement and Growth Director
- Jeffrey Roe joined DecisionLink as Senior Community Manager
- Manouska Jeantus joined Miro as Community Lead
- Blake Ethridge joined Plex Systems as Community Manager
- Devan La Spisa was promoted to Manager, Community Engagement at Zendesk
- Lisa Wilberding joined Grafana Labs as Customer & Community Manager
- Christina Garnett was promoted to Principal Marketing Manager, Offline Community and Advocacy at HubSpot
- Daniele Bozzi was promoted to Community Manager at Personio
- Arielle Nissenblatt joined SquadCast.fm as Head of Community & Content
- Mike Silberg joined NFX as Community Value Creator
- Olga Koenig joined mogenius as Community and Developer Relations Manager
- Monique van den Berg was promoted to Head of Online Communities at Atlassian
- James Dakota Monk joined Digits to lead community
- Joe Farrar was promoted to Community Manager at Matillion
- Community During a Downturn
🔓 98: 10x Community Pros
In Before The Lock
12/20/22 • 101 min
Erica and Brian talk through the traits and skills required to become an elite community professional and people to look to for inspiration.
- Community Industry News:
- Amanda Boyle was promoted to Director of Community Engagement at GitHub
- Christina Brashear joined Colibra as Senior Manager, Community Success
- Erin Mikail Staples joined Heartex as Senior Developer Community Advocate
- Sean Dahlberg joined Cisco as Head of Developer Community
- Nicola Balkind joined Skillshare as Program & Community Manager, Creator Success
- Traits of a “10x Community Pro”:
- Business Acumen:
- Outcome Focused:
- Exec Comms:
- Analytical + Storyteller:
- People Leadership:
- Budgets / Headcount / Resource Allocation:
- Experience / Evidence of Repeatable Success:
- Operationally Sound:
- Curious / Lifelong Learner:
- Personable / Social:
🧵 71: It ain’t dead
In Before The Lock
05/17/22 • 3 min
“How do you see the role of email in connecting with your community? And how do you see it changing?” – Hannah Whalen
🔓 16: Presentations, networking, and food
In Before The Lock
10/01/20 • 69 min
A special live episode about community events - user groups, VIP events, and conferences - on Khoros’ new events platform.
- Events:
- Sponsored by:
- Khoros Engage is back on October 14th, 2020 with virtual sessions for professionals looking to learn from brands leading the way in digital customer engagement.
🔓 58: Be yourself
In Before The Lock
02/15/22 • 73 min
How to tell your story and build your personal brand.
- Community Industry News:
- Linda Haviland was promoted to Lead Community Manager at DataRobot
- Sara Leslie joined Katalon as Sr. Director, Online Communities
- Daliya Spasova joined Kong as Community Manager
- Logan Ouellette joined Pleo as Events and Community Manager
- Sourav Das joined NimbleEdge as Community Manager
- Sara Maloney joined Wellthy as Program Manager, Community
- Jana Iris joined PlanetScale as Head of Community & Experiential Marketing
- Elizabeth Kinsey was promoted to Director, Community at Slack
- Marian Lemus joined Mulesoft as Community Events Associate Manager
- Akash Sharma joined GitHub as Community Manager
- Lisa Claridge joined Folloze as Head of Community
- Rose Spitzer joined FourKites as Head of Community
- Megan Speir joined Twilio Segment to lead DevRel
- Building Your Brand:
- Sponsored by:
- Take on inSided’s 8-week customer health challenge and go from red to green as you burn the churn.
- Explore C School’s growing library of courses to help you master concrete community skills and specializations.
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FAQ
How many episodes does In Before The Lock have?
In Before The Lock currently has 109 episodes available.
What topics does In Before The Lock cover?
The podcast is about Leadership, Community, Podcasts, Technology and Business.
What is the most popular episode on In Before The Lock?
The episode title '🔓 83: Expert elitism' is the most popular.
What is the average episode length on In Before The Lock?
The average episode length on In Before The Lock is 57 minutes.
How often are episodes of In Before The Lock released?
Episodes of In Before The Lock are typically released every 13 days, 14 hours.
When was the first episode of In Before The Lock?
The first episode of In Before The Lock was released on Apr 22, 2020.
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