"I'm In": The Official Institute of Hospitality Podcast - Special - I'm In - The Institute of Hospitality's Official Podcast - How Today's Tech Trends Impact the Hospitality Industry of Tomorrow - Part 1

Special - I'm In - The Institute of Hospitality's Official Podcast - How Today's Tech Trends Impact the Hospitality Industry of Tomorrow - Part 1

01/24/24 • 31 min

"I'm In": The Official Institute of Hospitality Podcast

How do the technological trends of today, impact the hospitality industry of tomorrow?

In October 2023 at the Hotel & resort Tech Expo at London’s Excel, The IOH played a central role in leading some key discussions within the world of hospitality Tech. So much so, we thought it would be great to conduct a live podcast on the subject of how today’s trends impact the industry of tomorrow. We also thought it’d be a bit different to ask the same questions across two panels and look out for the 2nd panel discussion in February.

In our first panel we had the legend that is Danny Pecorelli FIH, MD of Exclusive Collection, James McComas FIH, General Manager of Champneys Eastwell Manor Hotel & Spa, Tracy Xu, Associate Professor at the University of Surrey and the IOHs very own CEO, Robert Richardson.

Despite the time constraints, The Panel gave us a number of amazing points including:-

The foundations to focus on
The changing customer & staffing journey
Understanding your own business
Looking at technology as a great enabler
Are we all going to get replaced?
How Technology impacts a membership body
Technology and sustainability
Heritage buildings and technology
Learning and Technology
People Management
How do we collaborate the technological learnings more effectively
Questions from the audience

A huge thank you to our panel for raising some amazing points throughout the discussion.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]

How do the technological trends of today, impact the hospitality industry of tomorrow?

Despite the time constraints, The Panel gave us a number of amazing points including:-

The foundations to focus on
The changing customer & staffing journey
Understanding your own business
Looking at technology as a great enabler
Are we all going to get replaced?
How Technology impacts a membership body
Technology and sustainability
Heritage buildings and technology
Learning and Technology
People Management
How do we collaborate the technological learnings more effectively
Questions from the audience

A huge thank you to our panel for raising some amazing points throughout the discussion.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]

Previous Episode

#028 - I'm In - The Institute of Hospitality's Official Podcast - Is Net Zero Even Possible?

Another heavy weight topic for you this month as Phil invited three more wonderful humans from within the IOH membership to get stuck into the subject of Net Zero and whether it is even achievable.

Phils guests this month were Bradley Dorrington AIH, Alex Henskens MIH and industry Titan Danny Pecorelli FIH, all having the subject very close to their hearts.

This was a chat high on education with each guest delivering some wonderful points including: -

What is Net Zero?
Can we achieve it?
Government intervention
Other gasses to consider
Measurement of output
The Supply Chain
Seeking support - it is out there
Wider challenges
What if we ignore the Net Zero quest?
The impact of better decisions
The part of consumers
Guest education
Green washing
International Collaboration
Where to start

And so much more.

As always, our guests also gave us their reasons for saying I’m in to the IOH in the first place which included: -

The educational tools available
Sharing of information
Giving back
To be involved in the collaboration within the industry

This is subject that is front and centre on the agenda at the moment and as such, we believe that there is something in here for everyone.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]

Next Episode

#029 - I'm In - The Institute of Hospitality's Official Podcast - The Value of Fellowship

Something a little different for you this month as we mixed things up and didn’t even have Phil hosting this discussion. We brought in Robert Richardson as a guest host as we thought it would be interesting to hear just how important Fellowship of the Institute is from none other than the three recipients (So far) of the Fellowship award, Stephen Carter OBE FIH, Harry Murray MBE MI FIH and Phil Street FIH.

In a wonderfully upbeat conversation, our panel get through:-

Why they wanted to become fellows in the first place
What becoming a Fellow means
The impact of social media on Fellowship
The feeling of becoming a Fellow
Fellowship and credibility
What it felt like to win the Fellows award

The kinship amongst fellows is alive and well, represented wonderfully by our panel here. A huge thank you must go to all involved and especially to Robert as he fought illness to power on through, and ably hosting the discussion.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]