#039 - I'm In - The Institute of Hospitality's Official Podcast - Managing Different Cultures at Christmas
12/12/24 • 51 min
Guests:
- Tej Walia (FIH)
- Christie Hayes (MIH)
- Alesandra Beqiraj (AIH)
Artwork and Branding: Sonia Cresswell (MIH)
Music by: Leon Williams (FIH)
Episode Description:
In this enlightening episode, host Phil Street FIH is joined by Tej Walia FIH, Christie Hayes MIH , and Alesandra Beqiraj AIH to dive deep into how the hospitality industry can effectively manage cultural diversity and expectations during the festive season. The discussion spans various aspects of hospitality management, from practical staff training to the importance of cultural sensitivity, adaptability, and clear communication.
Whether you're a hospitality professional or simply interested in how diverse cultures celebrate Christmas, this episode offers valuable insights and rich anecdotes from industry experts.
Why They Said "I'm In":
Tej Walia:
Tej believes in continuous learning and embracing diversity, essential elements for thriving in the hospitality industry, His "I'm in" moment stems from his passion for fostering an environment where staff and guests alike feel they belong and are respected and believes the IOH can support that.
Christie Hayes:
For Christie, saying "I'm in" happened almost by accident having been “Forced” to apply for the Restaurant Manager of the Year competition (which she won). She is delighted to now be part of the IOH family utilising the vast resources available to become a better leader and employee
Alesandra Beqiraj:
Alesandra's "I'm in" came from a desire to focus on continuous learning and also to be involved in conversations shaping the industry. In addition, she has also undertaken the mentorship programme.
Conclusion:
In summary, this episode of "I'm In" provides an in-depth look at how hospitality businesses can navigate and celebrate cultural diversity at Christmas time. The guests' shared wisdom and experiences offer practical advice and inspiration for making the festive season inclusive, respectful, and joyous for all.
Tune in to this episode to learn how you can make your hospitality business a beacon of cultural inclusivity this Christmas season!
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
Guests:
- Tej Walia (FIH)
- Christie Hayes (MIH)
- Alesandra Beqiraj (AIH)
Artwork and Branding: Sonia Cresswell (MIH)
Music by: Leon Williams (FIH)
Episode Description:
In this enlightening episode, host Phil Street FIH is joined by Tej Walia FIH, Christie Hayes MIH , and Alesandra Beqiraj AIH to dive deep into how the hospitality industry can effectively manage cultural diversity and expectations during the festive season. The discussion spans various aspects of hospitality management, from practical staff training to the importance of cultural sensitivity, adaptability, and clear communication.
Whether you're a hospitality professional or simply interested in how diverse cultures celebrate Christmas, this episode offers valuable insights and rich anecdotes from industry experts.
Why They Said "I'm In":
Tej Walia:
Tej believes in continuous learning and embracing diversity, essential elements for thriving in the hospitality industry, His "I'm in" moment stems from his passion for fostering an environment where staff and guests alike feel they belong and are respected and believes the IOH can support that.
Christie Hayes:
For Christie, saying "I'm in" happened almost by accident having been “Forced” to apply for the Restaurant Manager of the Year competition (which she won). She is delighted to now be part of the IOH family utilising the vast resources available to become a better leader and employee
Alesandra Beqiraj:
Alesandra's "I'm in" came from a desire to focus on continuous learning and also to be involved in conversations shaping the industry. In addition, she has also undertaken the mentorship programme.
Conclusion:
In summary, this episode of "I'm In" provides an in-depth look at how hospitality businesses can navigate and celebrate cultural diversity at Christmas time. The guests' shared wisdom and experiences offer practical advice and inspiration for making the festive season inclusive, respectful, and joyous for all.
Tune in to this episode to learn how you can make your hospitality business a beacon of cultural inclusivity this Christmas season!
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
Previous Episode
#038 - I'm In - The Institute of Hospitality's Official Podcast - Self-Care Essentials for Hospitality Industry Success
Host: Phil Street (FIH)
Guests:
- James McComas (FIH)
- Isabel Hargreaves (MIH)
- Harsh Sodhani (AIH)
Artwork and Branding: Sonia Cresswell (MIH)
Music by: Leon Williams (FIH)
Episode Summary:
In this deeply insightful episode of "I'm In", Phil and his expert guests — James McComas, Isabel Hargreaves, and Harsh Sodhani — explore the critical yet often overlooked topic of self-care. This episode dives into understanding and implementing self-care strategies amidst the busy and often demanding lives of hospitality professionals. Whether you're a seasoned veteran or new to the industry, this discussion offers practical advice to help maintain balance and productivity.
Main Topic: Self-Care Essentials for the Hospitality Industry
Our panel covered the following key points: -
- Self-accountability
- Self-awareness
- Destruction of the term “Work/Life Balance”
- Finding your joy
- Identifying your own patterns
- Saying No
- Responding to your own energy
- The business’ perspective
- Recommendations for implementing a self-care regime
Why They Said "I'm In":
- James McComas: Continues to support professional growth through the Institute of Hospitality (IoH), valuing opportunities for Continuing Professional Development (CPD) and networking. As someone who recognises the importance of connecting with industry colleagues and learning across sectors, James' "I'm in" is a testament to his commitment to both personal and professional development.
- Isabel Hargreaves: Committed to giving back to the hospitality industry through her work with IOH, Isabel is passionate about leveraging her extensive experience to support the next generation of professionals. Her "I'm in" underscores her desire to contribute to a charitable cause and ensure the continued growth and well-being of newcomers in the industry.
- Harsh Sodhani: As a frequent LinkedIn top voice and an advocate for mentorship and networking, Harsh's "I'm in" highlights the significance of professional learning and growth. Moving to the UK to expand his career, he places great value on the IoH network, which has provided him with invaluable mentorship and connections in a new country.
Thank you for tuning into "I'm In." Don't forget to subscribe, rate, and leave a review on your favourite podcast platform. Your feedback helps us continue to bring insightful and inspiring content to our listeners.
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
Next Episode
#040 - I'm In - The Institute of Hospitality's Official Podcast - 2025 Predictions
Welcome to another enlightening episode of I'm In, hosted by Phil Street FIH. As we look ahead to 2025, we dive deep into the intersection of technology, education, hospitality, and workforce dynamics.
This episode features a powerhouse trio of guests: Simon Casson FIH, CEO of Corinthia Hotels; Dr. Maria Goebbels MIH, an esteemed educator from the University of Greenwich; and Eloise Hanson AIH, the dynamic editor of Boutique Hotel News.
Overview:
2025 is just around the corner, and the hospitality industry is bracing for exhilarating advancements and challenges alike. In this episode, our esteemed panel discusses emergent trends, technological impacts, and evolving workforce expectations, providing listeners with insights to navigate the future landscape.
Key Discussions:
- Revolutionising Hospitality Through Technology
- AI in Education
- Industry Trends and Forecasts
- Workforce and Recruitment Dynamics
- The Role of Empathy and Leadership
- Navigating Economic and Political Changes
As always, our guests gave their reasons for saying I’m in to the IOH and included:-
- To be connected with the industry and its key players
- To ensure education is connected to industry
- Collaboration opportunities
- Shared Learning
- The opportunity to shape the future of Hospitality
Join us for this vibrant conversation as we anticipate the future of hospitality, technology, and education. Available now on all major podcast platforms!
Host:
Phil Street FIH
Guests:
Simon Casson FIH: CEO of Corinthia Hotels
Dr. Maria Goebbels MIH: Associate Professor – Hospitality Management, University of Greenwich
Eloise Hanson AIH: Editor, Boutique Hotel News
Artwork and Branding: Sonia Cresswell (MIH)
Music by: Leon Williams (FIH)
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
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