#344 - IDAC + IDPro with Heather Flanagan
04/21/25 • 54 min
In this episode of the Identity at the Center Podcast, hosts Jeff and Jim enthusiastically announce that their podcast is now the official podcast of IDPro. Heather Flanagan, the Executive Director of IDPro, joins the discussion to share insights about the previous IDPro Show, the time and resource constraints of producing it, and the transition to making Identity at the Center the official IDPro podcast. They also discuss her global travels and participation in various identity-related conferences, including EIC and Identiverse. They also delve into the ID Pro's Slack community, the CIDPRO certification, and the Identity Salon initiative. The episode concludes with discussions about upcoming personal travel plans and their experiences in organizing and attending identity industry events.
Chapters
00:00 Exciting Announcement: Official Podcast of IDPro01:54 Introduction and Casual Banter03:23 Conference Season and Identity Beers06:39 Welcoming Heather Flanagan08:22 IDPro and Community Building15:05 The CIDPRO Certification19:59 The Identity Salon27:30 IDPro's Global Presence and Challenges28:54 IDPro at EIC: Workshops and Job Descriptions31:15 Addressing the Identity Talent Shortage33:14 The Origin and Culture of Identity Beers35:07 IDPro's Role at Identiverse38:55 The Rigors of the CIDPRO Exam40:26 Balancing Travel and Personal Life46:09 Vacation Planning Styles52:40 Closing Remarks and Future Plans
Connect with Heather: https://www.linkedin.com/in/hlflanagan/
Learn more about IDPro: https://idpro.org/
The Identity Salon: https://theidentitysalon.com/
Identibeer tracker - https://github.com/martin-sandren-conf/iamconfs/blob/main/Meetups_and_IdentiBeers_2025_spring
Conference Discounts!
Gartner IAM Summit - Code IDAC425 saves 425€: https://www.gartner.com/en/conferences/emea/identity-access-management-uk
European Identity and Cloud Conference 2025 - Use code idac25mko for 25% off: https://www.kuppingercole.com/events/eic2025?ref=partneridac
Identiverse 2025 - Use code IDV25-IDAC25 for 25% off: https://identiverse.com/
Connect with us on LinkedIn:
Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/
Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/
Visit the show on the web at http://idacpodcast.com
In this episode of the Identity at the Center Podcast, hosts Jeff and Jim enthusiastically announce that their podcast is now the official podcast of IDPro. Heather Flanagan, the Executive Director of IDPro, joins the discussion to share insights about the previous IDPro Show, the time and resource constraints of producing it, and the transition to making Identity at the Center the official IDPro podcast. They also discuss her global travels and participation in various identity-related conferences, including EIC and Identiverse. They also delve into the ID Pro's Slack community, the CIDPRO certification, and the Identity Salon initiative. The episode concludes with discussions about upcoming personal travel plans and their experiences in organizing and attending identity industry events.
Chapters
00:00 Exciting Announcement: Official Podcast of IDPro01:54 Introduction and Casual Banter03:23 Conference Season and Identity Beers06:39 Welcoming Heather Flanagan08:22 IDPro and Community Building15:05 The CIDPRO Certification19:59 The Identity Salon27:30 IDPro's Global Presence and Challenges28:54 IDPro at EIC: Workshops and Job Descriptions31:15 Addressing the Identity Talent Shortage33:14 The Origin and Culture of Identity Beers35:07 IDPro's Role at Identiverse38:55 The Rigors of the CIDPRO Exam40:26 Balancing Travel and Personal Life46:09 Vacation Planning Styles52:40 Closing Remarks and Future Plans
Connect with Heather: https://www.linkedin.com/in/hlflanagan/
Learn more about IDPro: https://idpro.org/
The Identity Salon: https://theidentitysalon.com/
Identibeer tracker - https://github.com/martin-sandren-conf/iamconfs/blob/main/Meetups_and_IdentiBeers_2025_spring
Conference Discounts!
Gartner IAM Summit - Code IDAC425 saves 425€: https://www.gartner.com/en/conferences/emea/identity-access-management-uk
European Identity and Cloud Conference 2025 - Use code idac25mko for 25% off: https://www.kuppingercole.com/events/eic2025?ref=partneridac
Identiverse 2025 - Use code IDV25-IDAC25 for 25% off: https://identiverse.com/
Connect with us on LinkedIn:
Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/
Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/
Visit the show on the web at http://idacpodcast.com
Previous Episode
#343 - Transforming Travel with Digital Identity featuring Kristin Olsen from Alaska Airlines
In this episode of Identity at the Center, Kristin Olsen, Director of Product Management for the guest travel experience at Alaska Airlines, shares insights into the evolving world of digital identity in the travel industry. Kristin discusses the vision for seamless travel using face or phone for identity verification, collaboration with TSA, and future trends like AI and mobile IDs. The conversation also delves into the challenges and opportunities of enhancing guest experience, risk management, and the importance of strong IAM practices. Stick around for a lighter note as Kristin reveals her background in improv comedy and how it has influenced her professional journey. Plus, don't miss exclusive conference codes for upcoming events!
Chapters
00:00 Introduction to Digital Identity in the Travel Industry01:26 Welcome to the Identity of the Center Podcast01:48 Discussing MFA and Adaptive Authentication07:23 Conference Announcements and Identity Beers12:23 Introducing Kristin Olsen from Alaska Airlines12:43 Kristin Olsen's Role and Insights on Digital Identity30:05 Engineering Excitement in the Airline Industry30:42 Enhancing Guest Experience with Technology33:03 Digital Identity and Day of Travel35:05 Future Trends in Identity Management44:27 The Role of AI in Product Management53:09 Kristin's Improv Comedy Background01:01:55 Wrapping Up and Final Thoughts
Connect with Kristin: https://www.linkedin.com/in/kristin-olsen-b252032/
Conference Discounts!
Gartner IAM Summit - Code IDAC425 saves 425€: https://www.gartner.com/en/conferences/emea/identity-access-management-uk
European Identity and Cloud Conference 2025 - Use code idac25mko for 25% off: https://www.kuppingercole.com/events/eic2025?ref=partneridac
Identiverse 2025 - Use code IDV25-IDAC25 for 25% off: https://identiverse.com/
Connect with us on LinkedIn:
Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/
Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/
Visit the show on the web at http://idacpodcast.com
Next Episode
#345 - IDAC Mailbag - April 2025 Edition
In this episode of the Identity at the Center podcast, hosts Jeff and Jim dive into the complexities and challenges of Identity and Access Management (IAM). They discuss the cumbersome user experience of Multi-Factor Authentication (MFA) setups, assess the value of IAM maturity programs, and highlight the changing landscape of authentication standards over time. Listener questions address topics such as the future of passwords, the importance of user experience, AI's impact on IAM, budget-conscious IAM strategies for smaller companies, and the dream guests for the show. The episode concludes with a lighter note on what superpowers an IAM superhero might have, emphasizing the role of clear communication in combating the confusion rampant in IAM.
Timestamps
00:00 The Hassles of Multi-Factor Authentication
01:03 Welcome to the Identity at the Center Podcast
01:18 The Value of IAM Maturity Assessments
03:23 Evolving Standards in Authentication
10:55 Upcoming Conferences and Events
15:56 Listener Mailbag: IAM Questions Answered
27:26 Replicating Manual Processes with Automation
28:36 The Importance of User Experience in Automation
29:51 Dynamic Access and Self-Service Models
31:39 Strategic IAM Program Management
33:03 AI's Impact on Identity Governance
43:11 Building Strong IAM Programs on a Budget
47:07 Dream Guests and IAM Superpowers
54:22 Listener Questions and Wrap-Up
Conference Discounts!
European Identity and Cloud Conference 2025 - Use code idac25mko for 25% off: https://www.kuppingercole.com/events/eic2025?ref=partneridac
Identiverse 2025 - Use code IDV25-IDAC25 for 25% off: https://identiverse.com/
Connect with us on LinkedIn:
Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/
Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/
Visit the show on the web at http://idacpodcast.com
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