Monte and Casper's story

05/25/20 • 10 min

It was like any other Sunday afternoon for Simon and his five-year-old son Monte and seven-year-old son Casper. The last thing Simon remembers is taking his sons out to the backyard to ride their bikes, but unfortunately, that never happened.

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Trailer: I am 000

These are the stories from Victoria’s emergency triple zero service. Each episode will give rare access to real-life triple zero calls and the people behind them. You will hear from the callers, patients, triple zero operators and emergency services, sharing their stories and experiences from each case.

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Calling out police call-taker abuse

It’s the most important call many of us will ever make, but if you’ve ever wondered what it’s like to be on the receiving end of a police triple zero call, the reality can be confronting.