
Behavioral Health
01/03/22 • 21 min
1 Listener
To ring in the new year, CEOs from the American Psychological Association and MaineHealth join host Clare Morin to discuss why investing in behavioral health in 2022 is not just good for your employees but also good for your business.
Key Takeaways
The psychological fallout of the pandemic has only just begun. The pandemic unleashed a tsunami of stress that will continue to be felt even once COVID-19 is gone. (3:50)
This is a long-term project for employers. Military studies have shown that people who experience traumatic events often don’t show signs of stress and anxiety until 18 months after the event had taken place. (5:40) “This is going to go on for years.” (7:00)
Behavioral health is a huge factor in retention. Employees who report feeling stressed at work are three times more likely to look for other jobs than those who do not report feeling stressed. (8:00)
Leaders should set the tone. It’s important for leaders to create space for employees to seek help by sharing their own struggles and showing vulnerability. (10:25)
Make resources easy to find. For resources to be effective, employees must be able to use them. Ensure they are accessible, intuitive, and ideally available on demand. (12:00)
Early intervention saves lives and money. Mental health is a continuum and it’s more humane and more cost-effective to intervene before an employee is in crisis. (13:15)
Ensure employees feel heard when making major decisions. Mental health problems are often caused by a feeling of a lack of control. Giving employees choices and input into decisions reduces stress. (14:40)
Showing care can help employers compete. “It’s a huge strategic opportunity for employers to demonstrate genuine and authentic caring as a retention, as a recruitment, as a development opportunity,” says Dr. Andrew Mueller, CEO of MaineHealth. (18:40)
This crisis is manageable. “If we create work environments that are supportive of mental health, making sure they have access to services when they need them, it can make all the difference for your employees,” says Dr. Evans. (20:15)
Featured speakers:
Arthur Evans, Jr., PhD
Chief Executive Officer and Executive Vice President, American Psychological Association
Dr. Arthur Evans is CEO of the American Psychological Association, the leading scientific and professional organization representing psychology in the U.S. With over 122,000 researchers, educators, clinicians, consultants and students as members, APA promotes and disseminates psychological knowledge to benefit society and improve lives – a mission consistent with Dr. Evans’ life work.
Andrew T. Mueller, MD
Chief Executive Officer, MaineHealth
Andrew Mueller, MD, is CEO of MaineHealth, a not-for-profit integrated health system consisting of nine local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and 1,700 employed and independent physicians. With more than 22,000 employees, MaineHealth is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.
Related content:
Webinar
Building a behavioral health strategy for the new world of work
November 4, 2021
Thought leaders from the American Psychological Association, MaineHealth and Unum discuss the current state of employee mental health, and key elements for a strong behavioral health strategy for 2022 and beyond.
To ring in the new year, CEOs from the American Psychological Association and MaineHealth join host Clare Morin to discuss why investing in behavioral health in 2022 is not just good for your employees but also good for your business.
Key Takeaways
The psychological fallout of the pandemic has only just begun. The pandemic unleashed a tsunami of stress that will continue to be felt even once COVID-19 is gone. (3:50)
This is a long-term project for employers. Military studies have shown that people who experience traumatic events often don’t show signs of stress and anxiety until 18 months after the event had taken place. (5:40) “This is going to go on for years.” (7:00)
Behavioral health is a huge factor in retention. Employees who report feeling stressed at work are three times more likely to look for other jobs than those who do not report feeling stressed. (8:00)
Leaders should set the tone. It’s important for leaders to create space for employees to seek help by sharing their own struggles and showing vulnerability. (10:25)
Make resources easy to find. For resources to be effective, employees must be able to use them. Ensure they are accessible, intuitive, and ideally available on demand. (12:00)
Early intervention saves lives and money. Mental health is a continuum and it’s more humane and more cost-effective to intervene before an employee is in crisis. (13:15)
Ensure employees feel heard when making major decisions. Mental health problems are often caused by a feeling of a lack of control. Giving employees choices and input into decisions reduces stress. (14:40)
Showing care can help employers compete. “It’s a huge strategic opportunity for employers to demonstrate genuine and authentic caring as a retention, as a recruitment, as a development opportunity,” says Dr. Andrew Mueller, CEO of MaineHealth. (18:40)
This crisis is manageable. “If we create work environments that are supportive of mental health, making sure they have access to services when they need them, it can make all the difference for your employees,” says Dr. Evans. (20:15)
Featured speakers:
Arthur Evans, Jr., PhD
Chief Executive Officer and Executive Vice President, American Psychological Association
Dr. Arthur Evans is CEO of the American Psychological Association, the leading scientific and professional organization representing psychology in the U.S. With over 122,000 researchers, educators, clinicians, consultants and students as members, APA promotes and disseminates psychological knowledge to benefit society and improve lives – a mission consistent with Dr. Evans’ life work.
Andrew T. Mueller, MD
Chief Executive Officer, MaineHealth
Andrew Mueller, MD, is CEO of MaineHealth, a not-for-profit integrated health system consisting of nine local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and 1,700 employed and independent physicians. With more than 22,000 employees, MaineHealth is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.
Related content:
Webinar
Building a behavioral health strategy for the new world of work
November 4, 2021
Thought leaders from the American Psychological Association, MaineHealth and Unum discuss the current state of employee mental health, and key elements for a strong behavioral health strategy for 2022 and beyond.
Previous Episode

Updates on the federal vaccine mandate
As a follow-up to Episode 34 on the federal vaccine mandate, Unum employment law and compliance expert Ellen McCann joins guest host Nate Smith with updates for employers on OSHA’s most recent guidance, outlining what employers need to know, what clarifications occurred with OSHA’s guidance and important timelines to consider.*
Employers with 100 or more employees will need to choose which route to take. Under OSHA’s Emergency Temporary Standard, employers can choose between requiring 1) All employees to be vaccinated 2) Employees to choose between weekly testing or full vaccination. [3:15]
The mandate plan has several components that relate to different type of employees. For example, employees who work exclusively from home will not be subject to this mandate. In this case, they will need to be tested before coming into the workplace. [4:58]
These new requirements are set to go into effect in the near future. OSHA has published a chart on their website that shows compliance dates and requirements. [7:05]
No matter which route employers take, precise record-keeping will be critical. Supportive solutions will help employers manage the complex requirements, from proof of vaccination status to testing results to vaccination exemptions. [8:41]
The right technology solution can help employers. Systems like Unum Vaccine Verifier make it easy for employers to maintain an accurate, up-to-date vaccination and test result roster in one place. [15:43]
How do recent court rulings impact employers? The 5th Circuit Court of Appeals has issued an injunction, halting the mandate for the time-being. Be on the lookout for more information as the case proceeds. [19:24]
Additional resources: How the federal vaccine mandate may affect employers.
*Currently subject to a temporary stay by the 5th Circuit Court of Appeals.
Featured Speaker
Ellen McCann
Assistant Vice President of Unum Solutions
Ellen McCann has expertise in leave management, specifically the Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA). As Assistant Vice President, Unum Solutions, she combines more than 30 years of employment law experience with practical knowledge of the complexities of leave and accommodation management to create solutions that help employers manage the complex leave process. Currently, she supports Total Leave, Unum’s digital leave management solution, and Unum Vaccine Verifier, a simple, secure way to verify vaccination status, manage exemptions and manage COVID testing compliance.
Previously, Ellen worked in the Employment Law Group, providing support to Unum’s Absence Management Center and advised Human Resources on employment-related legal issues for more than 20 years. She worked at Davis, Malm & D’Agostine law firm in Boston prior to joining Unum. She is also a certified trainer for the Society for Human Resources Management (SHRM).
Next Episode

Does the latest Supreme Court ruling halt all vaccine requirements? Not by a long shot.
What should employers know about federal COVID-19 vaccine and testing mandates, after the January 13 Supreme Court ruling? Legal expert Ellen McCann walks HR listeners through the current status of the three federal mandates and what employers should do now to ensure a safe workplace.
Background: The three federal mandates. They are (1) the Occupational Safety and Health Administration (OSHA) Emergency Temporary Standard (ETS) or private employer mandate, (2) the Centers for Medicare & Medicaid Services (CMS) or health care worker mandate, and (3) the federal contractor mandate. All three have been tied up in litigation. On January 13, the Supreme Court weighed in on the private employer and health care worker mandates. [1:19]
What does the Supreme Court ruling mean for the private employer mandate? For now the ETS is paused, which means OSHA cannot enforce it. It is not actually struck down, although the Supreme Court’s reasoning suggests that it may eventually be declared unconstitutional. [3:27]
What does this mean for employers? Employers who are only subject to the ETS have a little bit of breathing room as OSHA cannot enforce this mandate for now. The Supreme Court ruling does not prevent employers from instituting their own vaccine or test requirements. Employers should work with their legal counsel to see if they are subject to any state or local laws requiring or preventing implementation of their own program to keep employees safe at work. [5:25]
What happened with the health care worker mandate? The Supreme Court lifted the stay on this mandate, meaning most health care workers are now required to get vaccinated before coming to their workplace. The deadlines have been moved for workers in states where the healthcare mandate had previously been stayed. [8:44]
What can employers do to handle the complexity of this new HR burden? The pandemic in general and the vaccine mandate have created a record level of complexity for HR teams. Technology solutions like Unum Vaccine VerifierTM can help. Vaccine Verifier is designed to address the most complex aspects of vaccine-or-test mandates in that it not only provides a way to track vaccine status and testing compliance, it helps guide employers through the sensitive process of managing exemption requests. [10:31]
Finally, where does the federal contractor mandate stand? This mandate was stayed earlier in lower courts, so employers will need to wait and see whether it ever takes effect. But again, the stay doesn’t stop employers from adopting their own policies to protect their employees at work. Unum Vaccine Verifier and other technology solutions are available to help organize and enforce whatever policies employers have, while keeping all documentation in one secure place. [13:47]
Where should employers focus in the coming weeks, now that the Supreme Court has ruled? Sit down with your counsel and senior leaders and decide how you want to show up for your employees. What’s your corporate philosophy and culture about keeping your workplace safe and helping employees feel comfortable coming back to the work site, if that’s your goal. Also, as we saw on January 13, rules can change in a minute, so use your counsel to help you stay up to date and make sure they are on board with any policy you adopt. [14:55]
Featured speaker
Ellen McCann
Assistant Vice President, Unum Group Solutions
Ellen McCann is an acclaimed national speaker on leave management issues including FMLA and ADA. She is also a certified trainer for SHRM and CE credit. In her current role, Ellen serves as a leading expert in applying benefits and benefits technology to power modern solutions to more effective employee leave programs, stronger regulatory compliance and enhanced digital HR transformation.
HR Trends - Behavioral Health
Transcript
Clare Morin (00:11):
Welcome to HR Trends. I am your host, Clare Morin. Happy New Year. This is our first podcast of 2022. And we are bringing in and two CEOs to discuss behavioral health. Why it's such a business priority this year and beyond. We have two extremely accomplished
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