Mastering Frontline Employee Retention w/Kirsti Stubbs (formerly Starbucks)
07/13/23 • 36 min
A lot of frontline companies have historically had high turnover. But does it have to be that way?
Even though many in the workforce still view jobs in areas like retail, hospitality, and food services as short-term options, ongoing labour shortages mean People Leaders in these industries need to try and foster long-term retention and growth in order to build a sustainable talent pipeline in the next decade.
In this week's Culture Clinic, Guusto’s Co-Founder Skai Dalziel and executive HR and Total Rewards Expert Shelley DaCosta are joined by special guest Kirsti Stubbs, former Manager of Global Talent Acquisition at Starbucks to discuss how to increase retention in frontline workplaces.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.
New episodes every 2 weeks.
Want more strategies to engage your team? Check out our free guide, Culture is the Ultimate Advantage: https://hubs.ly/Q01MMdVc0
A lot of frontline companies have historically had high turnover. But does it have to be that way?
Even though many in the workforce still view jobs in areas like retail, hospitality, and food services as short-term options, ongoing labour shortages mean People Leaders in these industries need to try and foster long-term retention and growth in order to build a sustainable talent pipeline in the next decade.
In this week's Culture Clinic, Guusto’s Co-Founder Skai Dalziel and executive HR and Total Rewards Expert Shelley DaCosta are joined by special guest Kirsti Stubbs, former Manager of Global Talent Acquisition at Starbucks to discuss how to increase retention in frontline workplaces.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.
New episodes every 2 weeks.
Want more strategies to engage your team? Check out our free guide, Culture is the Ultimate Advantage: https://hubs.ly/Q01MMdVc0
Previous Episode
How important is employee morale for productivity?
As the old saying goes, ‘a happy worker is a busy worker’ .
But does that hold true in the real world?
How important is morale to productivity?
And how do you maintain it in a busy, stressful environment?
In this week's Culture Clinic, Guusto’s Co-Founder Joe Facciolo and executive HR and Total Rewards Expert Kwesi Thomas talk about how employee morale affects your bottom line.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.
New episodes every 2 weeks.
Want more strategies to engage your team? Check out our free guide, Culture is the Ultimate Advantage: https://hubs.ly/Q01MMdVc0
Next Episode
Creating an Employee Listening Strategy
Want to know how to make your company better for your people?
Ask them!
An employee listening strategy can help you better understand what your people want, what they need, what their challenges are, and what you can do better.
But where do you start?
In this week's Culture Clinic, Guusto’s Co-Founder Skai Dalziel and executive HR and Total Rewards Expert Shelley DaCosta discuss practical ways to give your employees a voice.
About HR on the Frontlines
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.
New episodes every 2 weeks.
Want more strategies to engage your team? Check out our free guide, Culture is the Ultimate Advantage: https://hubs.ly/Q01MMdVc0
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