Mick Collins - Closing the Workforce Analytics Execution Gap by Using Data to Challenge Conventional Wisdom

01/07/21 • 37 min

Welcome to the new year! I hope all of you are well. As we get back into the flow of things, we have with us, Mick Collins, the Vice President for the People Analytics products at SAP/SuccessFactors; overseeing the go-to-market for these solutions. His background is in HR analytics research and consulting, with a multi-year stint in corporate strategy research. His areas of interest pertaining to analytics story-telling, decision-making, and building HR capabilities for analytics.

Let’s dive right in and learn how Mick closes the workforce analytics gap using data to challenge conventional wisdom.

[00:01 - 03:45] Opening Segment

● Let’s get to know Mick Collins

● Mick gives some background on his work

[03:46 - 12:28] How to Get People to Move Beyond the Gap

● Mick talks about how to overcome the gap by defining the issues

● Mick gives advice on how to help clients come out with a governance structure

● How the future of HR will be affected by the SEC

[12:29 - 23:11] Telling a Compelling Story that Matters

● Mick’s insights and experience around storytelling in Data and People Analytics

● Giving good presentations despite the lack of certainty

● The level of risk HR should be taking

● Sharing passion with teams

[23:12 - 34:24] Using Data to Investigate Low Visibility Issues in HR

● Mick talks about unique issues that he’s been analyzing

● Next-generation metrics

● Challenging conventional wisdom through analytics

● Understanding the fundamentals of the business culture

[34:25 - 37:44] Closing Segment

● Summarizing our discussion today

● Final Words

Tweetable Quotes:

“I love the storytelling aspects [of data analytics]... Really where the rubber hits the road is when you teach people how to interpret the data and then ultimately take action.” - Mick Collins

“HR is expected to have 100% definitive conclusions and causations... We don’t have the perfect science, but if we don’t make decisions based on data we’re gonna be no better off in the future than we are today.” - Mick Collins

“If you don’t know where you’re going, any road will take you there.” - Mick Collins

Connect with Mick on LinkedIn and Twitter. Visit www.successfactors.com to learn more about his space.

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Email: [email protected]

This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.

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Send us a text

Let’s dive right in and learn how Mick closes the workforce analytics gap using data to challenge conventional wisdom.

[00:01 - 03:45] Opening Segment

● Let’s get to know Mick Collins

● Mick gives some background on his work

[03:46 - 12:28] How to Get People to Move Beyond the Gap

● Mick talks about how to overcome the gap by defining the issues

● Mick gives advice on how to help clients come out with a governance structure

● How the future of HR will be affected by the SEC

[12:29 - 23:11] Telling a Compelling Story that Matters

● Mick’s insights and experience around storytelling in Data and People Analytics

● Giving good presentations despite the lack of certainty

● The level of risk HR should be taking

● Sharing passion with teams

[23:12 - 34:24] Using Data to Investigate Low Visibility Issues in HR

● Mick talks about unique issues that he’s been analyzing

● Next-generation metrics

● Challenging conventional wisdom through analytics

● Understanding the fundamentals of the business culture

[34:25 - 37:44] Closing Segment

● Summarizing our discussion today

● Final Words

Tweetable Quotes:

“I love the storytelling aspects [of data analytics]... Really where the rubber hits the road is when you teach people how to interpret the data and then ultimately take action.” - Mick Collins

“If you don’t know where you’re going, any road will take you there.” - Mick Collins

Connect with Mick on LinkedIn and Twitter. Visit www.successfactors.com to learn more about his space.

--------------------------------------------------------------------------------------------------------------

Connect with me:

Twitter

Email: [email protected]

Did you love the value that we are putting out in the show? LEAVE A REVIEW + Share this episode with like-minded people who can benefit from this content.

Previous Episode

Holger Mueller - What Can HR Learn from Enterprise Technology

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It’s time for HR to optimize and say People Systems are Critical Systems. Here to spread these insights is today’s guest, Holger Mueller. Holger travels the globe as the VP and Principal Analyst of Constellation Research Inc. A technological research and advisory firm based in Silicon Valley. He is an expert in enterprise technology and has great insight into how data analytics holds up in maturity level compared to the enterprise space.

Let’s dive right in and learn what we in HR can gather and learn from enterprise technology today.

[00:01 - 03:45] Opening Segment

Let’s get to know Holger Mueller
Holger talks a bit about his interests

[03:46 - 15:57] Lessons HR Can Learn About Where Enterprise Tech is Today

Holger gives insights into where enterprise tech stands currently
Infinite insights and capabilities
How HR differs from the capabilities of enterprise and how to adapt
Holger talks about current practices that are missing
Best practices that are heading in the right direction

[15:58 - 21:03] The Issues Enterprise Tech Has to Face

The issues of a fragmented system
Why HR has yet to take use of all the features available

[21:04 - 30:29] Why Certain Tech Hasn’t Seen the Adoption You’d Expect

Holger shares his insights on the difficulties of changing and optimizing systems
How we can run better decisions
The fears and limitations hidden in HR and how to navigate them
How Covid changes the world of analytics

[30:30 - 33:37] Closing Segment

How Covid will change the world of analytics
Final Words

Tweetable Quotes:

“Now we are in the era of infinite insights, because for the first time enterprise can store all the information they have available.” - Holger Mueller
“Things have to happen in the 21st century without people showing up; systems have to reach out to me.” - Holger Mueller
“I think people in HR need to step up and say, People Systems are Critical Systems.” - Holger Mueller

Connect with Holger on LinkedIn and Twitter. Visit https://www.constellationr.com to learn more.
Video of this podcast can be found here: https://youtu.be/8LyjdT6zCEE

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Connect with me:

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Email: [email protected]

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Next Episode

Chris Kunze - Applicability of Predictive Models for Assessments in the World of HR

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While insights certainly measure the past, data can also be used to predict the future. Chris Kunze is the Founder and President of Kunze Analytics where he assists decision-makers, sales leaders, HR professionals, trainers, and coaches in order to predict employee performance, retention, engagement, and safety. Chris is a self-proclaimed Data Geek who dives into the data to find ‘hidden talent.’

Let’s get a bit technical today and learn from Chris how he uses the Predictive Model Markup Language used to create and run models in different software packages.

[00:01 - 05:18] Opening Segment

Let’s get to know Chris Kunze
Chris gives some background on himself
Chris talks us through some of the in and outs of PMML

[05:31 - 07:41] Why PMML is Useful

The value and importance of having a common language
Automating your process

[07:55 - 23:39] The Most Predictive Data for Employee Performance

PMML’s usefulness in assessment data
Chris talks about creating and running models
Reliable data designed to be used for serious decisions
Finding hidden traits; Chris’ example
Chris’ advanced statistical modeling test set

[23:53 - 32:36] Coaching; Insights from People Analytics

Chris talks about his experience with training students
Pulling out people’s greatest strengths
The ability to monetize your work

[32:37 - 34:51] Closing Segment

Summarizing our discussion today
Final Words

Tweetable Quotes:

“This [PMML] is a way the industry can standardize concepts, and provide some transparency...” - Chris Kunze
“What gets measured gets managed, if you don’t know what your measurements are you don’t know where you stand or where you can make and track improvements.” - David Turetsky

Connect with Chris on LinkedIn. Visit https://www.kunzeanalytics.com to learn more about his space.

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Connect with me:

Twitter

Email: [email protected]

Did you love the value that we are putting out in the show? LEAVE A REVIEW + Share this episode with like-minded people who can benefit from this content.

HR Data Labs podcast - Mick Collins - Closing the Workforce Analytics Execution Gap by Using Data to Challenge Conventional Wisdom

Transcript

[music]
0:00:03.3 Speaker 1: Here's an experiment for you: Take passionate experts in human resource technology, invite cross-industry experts from inside and outside HR, mix in what's happening in people analytics today, give them the technology to connect, hit record, pour their discussions into a beaker, mix thoroughly, and voila, you get the HR Data Labs podcast, where we explore the impact of data and analytics to your business. We may get passionate and even irreverent, but count on e