
Marc Miller - The Evolution of HR Technology and How We Can Learn From its History
11/05/20 • 31 min
With the HR industry valued at over $6B, how did we get here? Today we have Marc S. Miller to give us some of the answers. Marc has over 35 years of independent HR technology consultancy and is the President and Founder of Marc S. Miller Associates, specializing in HR Technology Strategic Planning, Needs Analysis, Vendor Evaluation, and Cost Justification.
He is considered an HR Technology Thought Leader, and one of only a few independent sole proprietor consultants in the industry. Other than being a keynote speaker, he is an author of several books, his newest being - The Death of HR.
Let’s dive right in and grab Marc’s insights on the evolution of HR and what we can take away from its history.
[00:01 - 08:15] Opening Segment
- Let’s get to know Marc
- Marc gives a bit about his book and background
[08:16 - 14:43] Where HR Emanated From
- Marc gives us a bit of history about where HR came from
- How legislation led to what we have today
- Actionable insights
[14:44 - 22:06] Ensuring Your Position during the Pandemic
- Marc talks about proving the value of functionality
- The burden on HR today
- Identifying the information needed to do your job
[22:07 - 26:50] HR Newcomers and Education
- Marc talks a bit about what he is currently teaching
- Coming in from other backgrounds
[26:51 - 31:08] Closing Segment
- Summary of our conversation
- Marc’s advice for going into the HR field and career management
- Final Words
Resources Mentioned:
Tweetable Quotes:
“The concept is, the technology must be there today, and that has been driven over the years by many things, but is started with legislation.” - Marc S. Miller
“The people in HR have to prove the value of their function and prove that the people in the world of the company... have added value to the company.” - Marc S. Miller
“Keep your eyes open, care about your career, make sure you’re working for a good boss, make sure you’re working for a company that is aligned with your values... and keep progressing.” - Marc S. Miller
Connect with Marc on LinkedIn. Visit https://www.marcsmillerassociates.com/ to learn more.
--------------------------------------------------------------------------------------------------------------
Connect with me: LinkedIn Twitter
Email: [email protected]
This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.
Did you love the value that we are putting out in the show? LEAVE A REVIEW
With the HR industry valued at over $6B, how did we get here? Today we have Marc S. Miller to give us some of the answers. Marc has over 35 years of independent HR technology consultancy and is the President and Founder of Marc S. Miller Associates, specializing in HR Technology Strategic Planning, Needs Analysis, Vendor Evaluation, and Cost Justification.
He is considered an HR Technology Thought Leader, and one of only a few independent sole proprietor consultants in the industry. Other than being a keynote speaker, he is an author of several books, his newest being - The Death of HR.
Let’s dive right in and grab Marc’s insights on the evolution of HR and what we can take away from its history.
[00:01 - 08:15] Opening Segment
- Let’s get to know Marc
- Marc gives a bit about his book and background
[08:16 - 14:43] Where HR Emanated From
- Marc gives us a bit of history about where HR came from
- How legislation led to what we have today
- Actionable insights
[14:44 - 22:06] Ensuring Your Position during the Pandemic
- Marc talks about proving the value of functionality
- The burden on HR today
- Identifying the information needed to do your job
[22:07 - 26:50] HR Newcomers and Education
- Marc talks a bit about what he is currently teaching
- Coming in from other backgrounds
[26:51 - 31:08] Closing Segment
- Summary of our conversation
- Marc’s advice for going into the HR field and career management
- Final Words
Resources Mentioned:
Tweetable Quotes:
“The concept is, the technology must be there today, and that has been driven over the years by many things, but is started with legislation.” - Marc S. Miller
“The people in HR have to prove the value of their function and prove that the people in the world of the company... have added value to the company.” - Marc S. Miller
“Keep your eyes open, care about your career, make sure you’re working for a good boss, make sure you’re working for a company that is aligned with your values... and keep progressing.” - Marc S. Miller
Connect with Marc on LinkedIn. Visit https://www.marcsmillerassociates.com/ to learn more.
--------------------------------------------------------------------------------------------------------------
Connect with me: LinkedIn Twitter
Email: [email protected]
This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.
Did you love the value that we are putting out in the show? LEAVE A REVIEW
Previous Episode

Kerrian Bard Fournier - Setting Up HR for Success Incorporating HR Analytics Using: Capabilities, Priorities and Focus
Today’s guest is the queen of quality questions, and full of energy. We have Kerrian Bard Fournier, the CEO & Founder of Vybrante Ventures, a professional services company dedicated to unlocking the highest level of performance for innovative companies, teams, and professionals by igniting their vibrancy and innovation. Kerrian has 25+ years of experience in the corporate world on Wall Street, Strategy/Risk Consulting, and Technology firms. She is passionate about unleashing everyone’s highest selves whether they’re an aspiring leader or the CEO of a company.
Let’s jump in and talk about the three factors you need to set up HR Functions successfully.
[00:01 - 03:42] Opening Segment
- Let’s get to know Kerrian
- Kerrian gives a bit of background on herself and today’s topic
- Combo of these three factors
[03:43 - 12:36] HR Analytics Needs to Be Taught Through a Person’s Strengths
- Kerrian breaks down what she means by a person’s strengths
- The benefits of teaching this way
- The importance of asking better questions
[12:37 - 16:42] Aligning Priorities
- Kerrian talks about how to align priorities based on the needs of the business
- Knowing the priorities can lead you to make informed decisions on data quality
- The example of turnover
[16:43 - 21:39] Where HR Should Focus it’s Time When it Comes to HR Analytics
- Kerrian talks about finding business champions and HR leaders together
- Taking your data to managers
- Don’t try to convert or convince everyone in the room
[21:40 - 27:20] Closing Segment
- Summary of our conversation
- Kerrian talks about allowing yourself to go on the journey with the business
- Standing up for ourselves
- Final Words
Tweetable Quotes:
“You have to understand your why, you have to understand where you’re going and why, and in the end, it’s all about your ‘e-factor,’ your energy frame that you then act through.” - Kerrian Bard Fournier
“If you come in with answers you’re missing the point. You should always be leading with those diagnostic questions...” - Kerrian Bard Fournier
Connect with Kerrian on LinkedIn or email [email protected]. Visit https://vybrante.com to learn more about Kerrian.
--------------------------------------------------------------------------------------------------------------
Connect with me:
Email: [email protected]
This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.
Did you love the value that we are putting out in the show? LEAVE A REVIEW
Next Episode

Natalie Born - Innovation in the World of HR: What Lessons Can We Learn for HR Data and Analytics?
What lessons can people who are responsible for HR Data and Analytics learn from the world of innovation to be more innovative? I believe we’ll have this question answered by today’s guest, Natalie Born, the Founder and Chief Distributor of Innovation Meets Leadership and VP of Innovation for Territory Global. As an accomplished executive with two approved US patents under her belt and over 15 years of experience leading product development teams, she is consistently willing to share her expertise to ensure companies are designing their products and strategy with the customer at the center of the design. She is also the host of the Innovation Meets Leadership Podcast.
Let’s jump right into Natalie’s expertise and learn what innovation can look like in the world of HR.
[00:01 - 03:55] Opening Segment
- Let’s get to know Natalie Born
- Natalie talks about her background
[03:56 - 11:38] Lessons Learned While in HR
- Throw out the assumptions
- Finding disruptors without causing chaos
- Embracing failure; Innovation in three phases
[11:39 - 14:52] Genesis of the Innovation Diagnostic
- Natalie talks about creating the innovation index tool
- Benefits to HR
- Innovation in a team setting
[14:53 - 25:13] How to Start Being Innovative
- Natalie gives her insights on how to get innovation started
- Encouraging and empowering critical thinking
- The core of innovation
[25:14 - 27:59] Closing Segment
- Summary of our conversation
- Understanding the role you hold
- Final Words
Resources Mentioned:
Tweetable Quotes:
- “One of the things I would say if you are looking to step into an innovative space within HR, is throw out the assumptions!” - Natalie Born
- “We need to bring people to the tabel who have a slant and a bias towards action.” - Natalie Born
- “Innovation is no longer about brilliant individuals, it’s about brilliant teams.” - Natalie Born
- “It’s not about what exists today, it’s about what you will build tomorrow.” - Natalie Born
Connect with Natalie on LinkedIn, Twitter, and Instagram. Visit www.innovationmeetsleadership.com to learn more.
--------------------------------------------------------------------------------------------------------------
Connect with me:
Email: [email protected]
This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.
HR Data Labs podcast - Marc Miller - The Evolution of HR Technology and How We Can Learn From its History
Transcript
[music]
00:02 Speaker 1: Here's an experiment for you. Take a passionate experts in Human Resource technology. Invite cross-industry experts from inside and outside HR. Mix in what's happening in people analytics today. Give them the technology to connect, hit record, pour their discussions into a beaker. Mix thoroughly and voila, you get the HR Data Labs podcast, where we explore the impact of data and analytics to your business. We may get passionate and even irreverent but count on each
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