
30: Do Product Managers Need an MBA?
01/05/22 • 59 min
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Red Russak welcome Kelcey Joyce (Bright Health) to talk about PMs having an MBA. Is it a necessary credential for all aspiring and existing PMs? Will it matter if you have one? Listen in to find out if pursuing advanced education is a must!
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
- 00:00 Intro
- 00:57 Do I need an MBA?
- 08:26 People with technical background may not need an MBA
- 10:01 How does having an MBA help?
- 12:39 Diversity for people pursuing an MBA
- 15:05 Juggling priorities between work and pursuing advanced education
- 19:27 Understand what other players are within your industry
- 25:29 Moving things through in a heavily regulated industry
- 31:00 What is the role of a product manager?
- 36:51 Help customers find the products that will solve their problems
- 41:54 It’s about presenting the product and giving value to it
- 47:23 Find a good resume matching tool
- 51:39 An MBA can help accelerate your career shift, but not a requirement
- 53:02 It depends on your end goal
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Red Russak welcome Kelcey Joyce (Bright Health) to talk about PMs having an MBA. Is it a necessary credential for all aspiring and existing PMs? Will it matter if you have one? Listen in to find out if pursuing advanced education is a must!
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
- 00:00 Intro
- 00:57 Do I need an MBA?
- 08:26 People with technical background may not need an MBA
- 10:01 How does having an MBA help?
- 12:39 Diversity for people pursuing an MBA
- 15:05 Juggling priorities between work and pursuing advanced education
- 19:27 Understand what other players are within your industry
- 25:29 Moving things through in a heavily regulated industry
- 31:00 What is the role of a product manager?
- 36:51 Help customers find the products that will solve their problems
- 41:54 It’s about presenting the product and giving value to it
- 47:23 Find a good resume matching tool
- 51:39 An MBA can help accelerate your career shift, but not a requirement
- 53:02 It depends on your end goal
Previous Episode

Best of 2021 - Transferrable Skills and Mastering Product Execution
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak and Soumeya Benghanem welcome Diego Granados (Microsoft), Welly Lee (Microsoft), and Shyvee Shi (LinkedIn) to talk about the value of transferable skills and experiences. It’s never about building from scratch, it’s all about the journey that helps build your skills as a PM and the experiences you can bring with you wherever you go and whenever you work on a new product.
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
- 00:00 Intro
- 01:35 Some PMs aren’t aware of the multitude of experiences and skills necessary in other roles
- 13:15 The most valuable transferable experiences or job roles
- 19:27 Create a compelling argument why an undervalued area can work
- 23:52 What aspiring PMs should have: transferable skills & complete understanding of product management
- 27:21 Product management is about managing risks
- 32:41 The PM role is a practice of balancing tension
- 35:16 You cannot be a good product manager if you don't like people
- 44:51 Resources to look into to learn product management
- 48:49 Start by doing the baseline, understand the gaps, then create a plan
- 52:49 At the beginning, you have to be good at execution
- 57:51 PMs a lot of time wear multiple hats
- 58:47 Important career pivoters
- 01:00:34 No single recipe is going to work for everyone
- 01:02:49 It’s the journey to learn new things
Next Episode

31: Why Customer Centric Vision is Essential in Product Management
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak and Soumeya Benghanem welcome Sagar Kulkarni (Microsoft) to talk about creating a customer centric vision within any organization. Whether there is misalignment in vision between teams within the same organization or working in opposing workflows, what matters the most is that the product vision aligns with the customer needs.
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
- 00:00 Intro
- 01:29 Creating a customer centric vision
- 06:59 What does vision stand for in product management?
- 11:43 The core of user-centered visions
- 18:02 Customer feedback is a big indicator of your success
- 22:54 Focus on vision around strategic prioritization
- 32:07 The mindset you should have to meet customer requirements
- 41:50 Bridging through misaligned vision but completely aligned with customer needs
- 49:15 Is it possible to keep the same domain and break into product management?
- 50:26 Customer centricity is sometimes taken for granted
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