#127 - Hospitality Meets Veryan Palmer - The Iconic Hotel Director

11/30/22 • 54 min

1 Listener

Nestled upon a hilltop in a dramatic location is the setting for today's guest. I chat to Veryan Palmer, Director of the iconic Headland Hotel & Spa in Cornwall.

There's so much joy in todays chat including:-

The Headland
Starting as a chalet Chef
The Demands of Dogs
Cliveden House
Moving to contract catering
The role of a director
Attention to detail
Super Grammar Lady
Bridezillas
The Art of Hospitality
The Thursday Club
Community
Minimum wage for teenagers

And so much more. Veryan has a superb journey to take her place on the board at one of Cornwall's most shot destinations. She crams in the stories and is also doing some incredible work in her local area which, I believe, we can all take a lead from.

It was an absolute joy to record this from start to finish.

Enjoy!

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit their site at www.zeroprocure.com/podcast to help support both this podcast and your business.

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy

Nestled upon a hilltop in a dramatic location is the setting for today's guest. I chat to Veryan Palmer, Director of the iconic Headland Hotel & Spa in Cornwall.

There's so much joy in todays chat including:-

The Headland
Starting as a chalet Chef
The Demands of Dogs
Cliveden House
Moving to contract catering
The role of a director
Attention to detail
Super Grammar Lady
Bridezillas
The Art of Hospitality
The Thursday Club
Community
Minimum wage for teenagers

It was an absolute joy to record this from start to finish.

Enjoy!

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy

Previous Episode

#126 - Hospitality Meets Andrew Stembridge - The Luxury Hotel Titan

I don't really know where to begin with this weeks guest. I was welcomed to the (rather beautiful) Mayfair Townhouse (https://www.themayfairtownhouse.com/), part of Iconic Luxury Hotels (https://iconicluxuryhotels.com/) by none other than the Executive Director of the company, and all round hotel giant and gent, Andrew Stembridge.

Andrew's journey is nothing short of epic and we get through so much, including:-

The Mayfair Townhouse
Expansion
Starting out
The joy of personality
The careers system
Finding what makes you tick
Sliding Doors
Gleneagles
Learning from adversity
Learning on the job
Saying yes
Malmaison
Moving to the USA
Attention to detail
The step up to GM
Broken Lifts
Taking the Helm at Chewton Glen
The Pandemic response
Vulnerability

And so much more. Despite us spending well over an hour together, I felt like we were only scratching the surface of Andrew's career so far. There's something for everyone in this chat and what a joy it was to record in person and learn about one of the finest hoteliers in the UK.

Enjoy!

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy

Next Episode

#128 - Hospitality Meets Nassar Khalil - The Inspirational CEO

What to say about today's guest?

Occasionally I'm lucky enough to stumble upon stories that just completely captivate you. Nassar Khalil, CEO of Rogue City Hotels (https://www.roguecityhotels.com/) has a story that will shock you and inspire you in equal measure. There is also a phenomenal amount of learning in here.

In amongst an incredible story of overcoming adversity we also chat about:-

Battersea
Being Educated in the UK
Having discipline
Graft, Being accepted into Imperial College
The incident
Starting again
Digging deep
Placement at Claridges
The joy of teamwork
Teams v Tribes
The First Management role
Becoming a General Manager
Attention to detail
Qatar
Founding a Business
Finding the story of your building
Expansion

And so much more. I cannot thank Nassar enough for being vulnerable with his story, wherever you work at whatever level you are at, this is a story that really does have everything.

Enjoy!

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy