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Happy to Help | A Customer Support Podcast - The Right Tone for Remarkable Support

The Right Tone for Remarkable Support

Happy to Help | A Customer Support Podcast

05/14/24 • 42 min

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In this episode of "Happy to Help," we delve into setting the right tone for your support communications.

Drawing from real-world experiences and insights, we take a deep dive into the importance of defining tone for your support team, especially in written communication where every word matters. Get an exclusive behind-the-scenes look at Buzzsprout Support's tone strategies and discover practical tips for harmonizing your team's approach to tone.

Whether you're a seasoned support professional or just starting this episode offers valuable guidance on fine-tuning your support tone and knowing when adjustments are necessary to enhance customer experiences.

We want to hear from you! Share your support stories and questions with us at [email protected]!

To learn more about Buzzsprout visit Buzzsprout.com.
Thanks for listening!

05/14/24 • 42 min

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Happy to Help | A Customer Support Podcast - The Right Tone for Remarkable Support

Transcript

Priscilla

Welcome to Happy to Help . A podcast about customer support from the people of Buzzsprout . I'm your host , priscilla Brooke .

Priscilla

Today we're talking about setting voice and tone in your support team . We'll discuss the tone we have set for Buzzsprout support and what you should think about when setting the tone for your team . Thanks for j

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