Log in

goodpods headphones icon

To access all our features

Open the Goodpods app
Close icon
Happy to Help | A Customer Support Podcast - The Art of Training New Hires Efficiently

The Art of Training New Hires Efficiently

Happy to Help | A Customer Support Podcast

08/06/24 • 54 min

plus icon
bookmark
Share icon

Text the show!

Brian Johnson joins Happy to Help for the second time! In this episode, we discuss training new hires! Brian and Priscilla dive into prioritizing new hire training, a recent training project, and tips for developing your own training program!
They touch on training in small teams, the importance of flexibility and adaptability in training, hands-on inbox training, personalized self-study topics, and fostering an environment where questions are celebrated!

We want to hear from you! Share your support stories and questions with us at [email protected]!

To learn more about Buzzsprout visit Buzzsprout.com.
Thanks for listening!

08/06/24 • 54 min

plus icon
bookmark
Share icon

Happy to Help | A Customer Support Podcast - The Art of Training New Hires Efficiently

Transcript

Priscilla

Welcome to Happy to Help , a podcast about customer support from the people at Buzzsprout . I'm your host , Priscilla Brooke .

Priscilla

Today we're talking about training new support specialists . We'll discuss what the Buzzsprout support training process has looked like in the past . Look at a new training project we just finished up and talk about

Generate a badge

Get a badge for your website that links back to this episode

Select type & size
Open dropdown icon
share badge image

<a href="https://goodpods.com/podcasts/happy-to-help-a-customer-support-podcast-329076/the-art-of-training-new-hires-efficiently-67076319"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to the art of training new hires efficiently on goodpods" style="width: 225px" /> </a>

Copy