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Grassroots Marketing - Mosaic's Integrated App: Revolutionizing Cannabis Dispensary Experience

Mosaic's Integrated App: Revolutionizing Cannabis Dispensary Experience

07/21/24 • 15 min

Grassroots Marketing

Jack Blaeser, CEO of Mosaic's talks about their innovative approach to combining loyalty programs, payments, and ordering into a single app, distinguishing it from competitors. He highlighted New York's recent decision to allow such apps in cannabis dispensaries, enhancing customer engagement and legal market competitiveness. Mosaic's services and potential app fatigue set the stage for a deeper discussion.

Advancements in New York's Cannabis Industry with Loyalty Programs

Jack highlighted New York's legalization of loyalty programs and discounts in cannabis dispensaries, aiming to draw new users into the legal market and counter the illicit market. He noted the positive impact of this development on dispensaries' ability to engage users and compete effectively, despite previous restrictions.

Combating App Fatigue with Mosaic's User-Friendly Platform

Addressing concerns about app fatigue, Jack emphasized Mosaic's seamless integration of ordering, payment, and loyalty into a single platform. He cited the ease-of-use and success of similar programs, like Starbucks', and explained how Mosaic facilitates app adoption through unique QR codes for easy downloads.

Enhancing Customer Engagement with Personalized Loyalty Programs

Jack detailed the effectiveness of Mosaic's targeted promotions based on customer profiles in boosting engagement and sales. He discussed the potential of automation and AI in personalizing the customer experience further, emphasizing the importance of strategic notifications and communications to maintain customer interest.

Leveraging Data for Effective Dispensary Marketing

Jack underscored the importance of understanding the target market for effective dispensary marketing. He highlighted the value of data insights from Mosaic's platform in tailoring marketing strategies, offering regular discounts, and maintaining supply-demand balance. Mosaic's comprehensive features—online menu, integrated marketing, CRM, loyalty rewards, and payment system—were recognized as key advantages for dispensaries.


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Jack Blaeser, CEO of Mosaic's talks about their innovative approach to combining loyalty programs, payments, and ordering into a single app, distinguishing it from competitors. He highlighted New York's recent decision to allow such apps in cannabis dispensaries, enhancing customer engagement and legal market competitiveness. Mosaic's services and potential app fatigue set the stage for a deeper discussion.

Advancements in New York's Cannabis Industry with Loyalty Programs

Jack highlighted New York's legalization of loyalty programs and discounts in cannabis dispensaries, aiming to draw new users into the legal market and counter the illicit market. He noted the positive impact of this development on dispensaries' ability to engage users and compete effectively, despite previous restrictions.

Combating App Fatigue with Mosaic's User-Friendly Platform

Addressing concerns about app fatigue, Jack emphasized Mosaic's seamless integration of ordering, payment, and loyalty into a single platform. He cited the ease-of-use and success of similar programs, like Starbucks', and explained how Mosaic facilitates app adoption through unique QR codes for easy downloads.

Enhancing Customer Engagement with Personalized Loyalty Programs

Jack detailed the effectiveness of Mosaic's targeted promotions based on customer profiles in boosting engagement and sales. He discussed the potential of automation and AI in personalizing the customer experience further, emphasizing the importance of strategic notifications and communications to maintain customer interest.

Leveraging Data for Effective Dispensary Marketing

Jack underscored the importance of understanding the target market for effective dispensary marketing. He highlighted the value of data insights from Mosaic's platform in tailoring marketing strategies, offering regular discounts, and maintaining supply-demand balance. Mosaic's comprehensive features—online menu, integrated marketing, CRM, loyalty rewards, and payment system—were recognized as key advantages for dispensaries.


Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy

Previous Episode

undefined - Innovative Packaging Solutions for the Cannabis Industry: Insights from Leafy Pack

Innovative Packaging Solutions for the Cannabis Industry: Insights from Leafy Pack

Jonathan Ballard, Vice President of Market Development at Leafy Pack, shared insights on the company's cutting-edge automated bagging systems, including the high-speed Roto bagger, eco bagger, and multi-head scale. He also introduced the Apollo Pre-Roll machine, a compact system that efficiently weighs and pre-rolls products, impressing attendees with its space-saving design.

Tackling Cannabis Industry Challenges with High Production Machinery

Jonathan highlighted Leafy Pack's high production machine capabilities, capable of packaging 30 to 50 bags per minute and 10 to 20 bags per minute for eco bags. He emphasized the importance of designing equipment that accommodates the unique constraints of the cannabis industry, such as space limitations and the need for customization to support business expansion.

Lease-to-Own Packaging Equipment Program

Leafy Pack has partnered with Kind Pack to offer a lease-to-own program for packaging equipment, reducing financial barriers for businesses. Jonathan explained the audit process for transitioning out of the lease, drawing on his background in early lending and equipment financing to address industry challenges like finding equity and navigating strict debtor guidelines.

Sustainable Packaging with the Pack Model

Jonathan introduced the 'pack model,' a sustainable solution that integrates packaging manufacture from resin to finished product. This model, developed with a local group, aims to provide fully compatible equipment and packaging through a lease-to-own program tailored to customer budgets. The service model ensures both equipment and packaging meet customer needs efficiently.

Benefits of Machinery Investment for Cannabis Companies

Investing in machinery can yield significant cost savings by reducing labor expenses and bundling packaging and equipment costs. Leasing options make it affordable for small and large cannabis companies to upgrade their packaging equipment without upfront investment, offering a potential boost in throughput and a sustainable business model.

Comprehensive Support and Maintenance from Leafy Pack

Leafy Pack offers various service and maintenance programs, including a 1-year warranty and extended 3-year warranties with different support tiers. With new facilities across the US, including upcoming locations in Las Vegas and Tampa, and a comprehensive video series, the 'Anti Hand Packing Club', Leafy Pack ensures customers receive robust support. Machinery prices range from $25,000 to $125,000, providing scalable options for boosting throughput and creating sustainable business models.


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Privacy & Opt-Out: https://redcircle.com/privacy

Next Episode

undefined - Ethos Cannabis CEO on Leadership, Expansion, and Customer Experience in the Cannabis Industry

Ethos Cannabis CEO on Leadership, Expansion, and Customer Experience in the Cannabis Industry

Gibran Washington, CEO of Ethos Cannabis, shared his journey from Vice President to CEO, highlighting his success in identifying operational deficiencies and improving brand image and customer satisfaction. His background in food and beverage has brought valuable insights to the legal cannabis industry, emphasizing the importance of a good customer experience.

Leadership, Inclusion, and Social Equity at Ethos Cannabis

Gibran discussed Ethos Cannabis' commitment to a leadership model that prioritizes social equity, diversity, and inclusion. The company evaluates candidates based on skills and experience, striving for a balance between meritocracy and an inclusive work environment. They also discussed the importance of social equity programs to provide opportunities for legacy operators and new companies


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Privacy & Opt-Out: https://redcircle.com/privacy

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