004 - Improved Social Services Through Technology

Social service providers know that half the job is paperwork. While necessary, it gets in the way of client interactions. Technologies like AI and the Internet of Things are beginning to help providers reduce workloads while maintaining client privacy. Even today, objects like smart watches or connected medical devices can help keep isolated seniors or disabled people safe by notifying caregivers when accidents happen. While the technology becomes more sophisticated, it will also become more people-focused.