Game Changers with Molly Fletcher

In a world focused on efficiency, hospitality might feel like a lost art. But it’s never been more important to make people feel seen. In this episode, Will Guidara, author of Unreasonable Hospitality, former co-owner of Eleven Madison Park, and co-producer of the hit TV show The Bear, shares his secrets for transforming ordinary moments into unforgettable experiences. Under his leadership, Eleven Madison Park evolved from a struggling two-star brasserie to the Best Restaurant in the World. How did he do it? By redefining hospitality. In this episode, we explore the power of intentional leadership and what happens when you give people the permission to create extraordinary experiences for others. We can all find the magic in what we do— for ourselves, the people we work with, and the people we serve.

Healthy boundaries. We all know we should have them. But what does that really look like? And how can we set, communicate and stick to them? Nedra Glover Tawwab is a licensed therapist, sought-after relationship expert and the author of the bestselling book Set Boundaries, Find Peace. Her new book, Drama Free and the accompanying The Drama Free Workbook, is a guide for understanding and moving past family struggles—and living your life, your way. On this episode, we talk about signs you might have a boundary problem, why healthy relationships need healthy boundaries, and how to communicate boundaries effectively.

Guy Raz has interviewed more than 6,000 people from Bill Gates to Mark Cuban to Taylor Swift. Described by The New York Times as “one of the most popular podcasters in history,” Guy is the co-creator of How I Built This, TED Radio Hour and the NPR kids podcast Wow In The World with a combined audience of more than 19 million listeners each month. His new book, How I Built This, shares the behind-the-scenes stories of the world's most inspiring entrepreneurs and the companies they built. On this episode, we talk about how to have more meaningful conversations, the biggest myths of entrepreneurship, and why every business is ultimately a story.

Where do music’s biggest stars turn when they need a vocal tune up? Mama Jan. Jan Smith is a Grammy-nominated producer and vocal coach to the stars—working with chart-topping artists like Usher, Justin Beiber, The Band Perry, Rob Thomas, Drake, Sugarland, Ciara, and Collective Soul. In all, over 4,000 vocalists, musicians and producers have turned to Mama Jan and Jan Smith Studios for her tough love training and musical expertise. On this episode, Mama Jan shares her insight on talent development, the value of coaching, and how to deliver tough feedback.

Visionary Steve Koonin has spearheaded marketing for iconic brands—from Coca-Cola to Turner to the NBA’s Atlanta Hawks. His offbeat marketing ideas and unique leadership approach have reinvigorated the Hawks franchise. In this episode, Steve shares what it takes to break through the status quo and create a culture of innovation that rewards great ideas and risk taking.