(Friday Focus) World Mental Health Day Special with Katie Demain of iOpener
10/11/19 • 38 min
It's not just a fluffy "nice to have", it is a MUST-have business fundamental.
GBD80 A special Friday Focus episode to mark World Mental Health Day 2019. Katie Demain of iOpener has been referred to as Africa's foremost practitioner in The Science of Happiness At Work. She discusses how positive leadership styles can help teams to do better because their people feel better, and because their leaders lead better.
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OUR GUEST
Katie Demain is an International Partner at iOpener. She's lived and worked in twelve countries over the past thirty years; and recently moved back to the U.K. from South Africa. With a degree in European Business Management, Katie works in several languages, including French and Spanish. as well as English. At the heart of it all, she's a public speaker and thought-leader often interviewed on radio programs and has spoken at international conferences and at U.N. Forums. Connect with her on LinkedIn.
MORE ABOUT OUR PODCAST.
The Voices. These conversations with expert guests are recorded by different members of the AICPA & CIMA team from our offices around the world. While the sound quality may vary, the insights will always be consistently useful.
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Skill Up. Find related CPD/CPE resources at the AICPA Store and the CGMA Store.
Connect. #GoBeyondDisruption @AICPANews @CIMA_News
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©2019 Association of International Certified Professional Accountants (AICPA & CIMA)
It's not just a fluffy "nice to have", it is a MUST-have business fundamental.
GBD80 A special Friday Focus episode to mark World Mental Health Day 2019. Katie Demain of iOpener has been referred to as Africa's foremost practitioner in The Science of Happiness At Work. She discusses how positive leadership styles can help teams to do better because their people feel better, and because their leaders lead better.
GIVE FEEDBACK.
How did you discover our podcast, where do you listen, and what would you like to hear more of? Finance pro or not, we'd love to know what you think. Email us here.
OUR GUEST
Katie Demain is an International Partner at iOpener. She's lived and worked in twelve countries over the past thirty years; and recently moved back to the U.K. from South Africa. With a degree in European Business Management, Katie works in several languages, including French and Spanish. as well as English. At the heart of it all, she's a public speaker and thought-leader often interviewed on radio programs and has spoken at international conferences and at U.N. Forums. Connect with her on LinkedIn.
MORE ABOUT OUR PODCAST.
The Voices. These conversations with expert guests are recorded by different members of the AICPA & CIMA team from our offices around the world. While the sound quality may vary, the insights will always be consistently useful.
Hear more. Get our shows every week automatically and free. Share them easily with colleagues and friends by using the icons on your app or media player.
Skill Up. Find related CPD/CPE resources at the AICPA Store and the CGMA Store.
Connect. #GoBeyondDisruption @AICPANews @CIMA_News
SHARE WITH YOUR NETWORK.
Know someone who'd enjoy this topic? Click on these links to share this episode with colleagues and friends.
Recommend it to your LinkedIn connections.
Send to Twitter.
Auto-share on your Facebook page.
Let someone know via email.
©2019 Association of International Certified Professional Accountants (AICPA & CIMA)
Previous Episode
Build a Privacy Culture That Drives Success with Aaron Weller of Sentinel LLC.
The challenge is that most organisations don't know what data they have or where it is.
GBD79 Continuing our cybersecurity theme, Aaron Weller, Strategy VP for Sentinel LLC, give us the inside track on data-privacy and cybersecurity. GDPR, CCPA, privacy cultures, and about how ethical companies attract better people, which means more customers are reassured to stay.
VISIT THE AICPA CYBERSECURITY RESOURCE CENTRE.
GIVE FEEDBACK.
How did you discover our podcast, where do you listen, and what would you like to hear more of? Finance pro or not, we'd love to know what you think. Email us here.
TALKING POINTS.
New understandings of building something called the “trust aspect”.
How an organisation should re-engineer for a new privacy-first world.
Why Managed Service agreements may be a way forward.
The basics of where an organisation needs to start as they set up for the work ahead,
The risks of doing nothing
OUR GUEST.
Aaron Weller is a Corporate and Enterprise Privacy strategist working across the tech and retail sectors in the US. After 5 years leading PwC’s Privacy practice for the Western US, Aaron spent a year leading the GDPR Program Management Office for a leading technology company and now advises their CPO and Chief Compliance Officer on Privacy strategy. He also provides strategic privacy advice to companies looking to innovate their use of personal information. Aaron has been a member of the IAPP Certification training faculty for 6 years. In recognition for his leadership in the field of privacy, Aaron was accepted as a Fellow of Information Privacy (FIP) in 2016.
MORE ABOUT OUR PODCAST.
The Voices. These conversations with expert guests are recorded by different members of the AICPA & CIMA team from our offices around the world. While the sound quality may vary, the insights will always be consistently useful.
Hear more. Get our shows every week automatically and free. Share them easily with colleagues and friends by using the icons on your app or media player.
Connect. #GoBeyondDisruption @AICPANews @CIMA_News
SHARE WITH YOUR NETWORK.
Know someone who'd enjoy this topic? Click on these links to share this episode with colleagues and friends.
Recommend it to your LinkedIn connections.
Send to Twitter.
Auto-share on your Facebook page.
Let someone know via email.
©2019 Association of International Certified Professional Accou...
Next Episode
From Negatives to Positives. Flip The Script on Customer Complaints with Marcia Tal of Tal Solutions.
"It's not only what each customer is telling you, it's what ALL customers are telling you".
GBD81 We continue our focus on data and privacy for US and EU Cybersecurity Awareness Month (October 2019). This episode gives the inside track on getting real financial value from a better understanding of insights contained in the data that most people consider in a negative way. Marcia Tal outlines how to use Artificial Intelligence and Machine Learning to reveal unexpected opportunities in customer complaints.
VISIT THE AICPA & CIMA CYBERSECURITY RESOURCE CENTRE.
GIVE FEEDBACK.
How did you discover our podcast, where do you listen, and what would you like to hear more of? Finance pro or not, we'd love to know what you think. Email us here.
WE DISCUSS:
New understandings of how financial institutions can make better use of their customer data.
the predictive capabilities of enterprise data and advanced analytics.
How financial institutions can identify and implement new revenue generating opportunities and impact their P&L.
How to use Artificial Intelligence and Machine Learning to reveal unexpected opportunities in customer complaints.
Ways that accounting and finance professionals can go “beyond disruption” by leveraging individual customer information.
OUR GUEST
Marcia Tal is the visionary of the PositivityTech Intelligent Platform: The Science of Transforming Negatives to Positives. The platform combines human insights and advanced technology to uncover and enable strategic growth opportunities hidden in customer complaints. With a background in consumer banking, Marcia has spent her career immersed in the intersection of voice of consumer and advanced analytics. As Citigroup’s former EVP of Decision Management, she built and ran a global function, bringing advanced analytic capabilities to 30 countries. Connect with her on LinkedIn.
RESOURCES
the PositivityTech® Intelligent Platform.
The AICPA & CIMA Cybersecurity Resource Centre
MORE ABOUT OUR PODCAST.
The Voices. These conversations with expert guests are recorded by different members of the AICPA & CIMA team from our offices around the world. While the sound quality may vary, the insights will always be consistently useful.
Hear more. Share them easily with colleagues and friends by using the icons on your app or media player.
Connect. #GoBeyondDisruption @AICPANews @CIMA_News
SHARE WITH YOUR NETWORK.
Know someone who'd enjoy this topic? Click on these links to share this episode with colleagues and friends.
Recommend it to your LinkedIn connections.
Send to Twitter.
Auto-share on your Facebook page.
Let someone know via
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