186: Danita Bye: This is not about complaining - it’s about doing

08/15/18 • 36 min

Fast Leader Show | Customer Experience Leadership

Danita Bye and her husband decided to buy a snowmobile sleigh manufacturing company. Then El Niño moved in and stayed for three years. Danita was angry at everyone. Then a mentor told her to stop playing the blame game. That’s when she developed the catalyst question.

Previous Episode

185: Connie Malamed: You have to want to give to them

Connie Malamed wrote a book about visual language for instructional design to achieve quick and effective communication - but she had to speak about it. Considering herself more of a writer and not a speaker, she was terrified of public speaking. Eventually, she found a tactic that helped her to move onward and upward.

Next Episode

187: Whitney Johnson: It’s not that I turned it around

Whitney Johnson was a star analyst working on Wall Street and she had a fantastic year, except when she got the feedback from all her peers. It was really bad. So, she got a coach and turned it around. And after 15-years she’s still learning lessons from that experience while helping others to avoid the same mistakes.