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Fast Leader Show | Customer Experience Leadership

Fast Leader Show | Customer Experience Leadership

Jim Rembach, President Call Center Coach

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

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Top 10 Fast Leader Show | Customer Experience Leadership Episodes

Goodpods has curated a list of the 10 best Fast Leader Show | Customer Experience Leadership episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Fast Leader Show | Customer Experience Leadership for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Fast Leader Show | Customer Experience Leadership episode by adding your comments to the episode page.

Fast Leader Show | Customer Experience Leadership - 272 Chuck Swoboda: Never Stop Innovating

272 Chuck Swoboda: Never Stop Innovating

Fast Leader Show | Customer Experience Leadership

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04/08/20 • 44 min

Chuck Swoboda was working in a big company that was supposed to be an innovator. Seeing the bureaucracy and the senior leaders not really upholding the company\'s core values, Chuck became frustrated and left the company. He went on and worked in a smaller company, eventually becoming the CEO, and did everything opposite of what a big company would do and found success through innovation.

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Fast Leader Show | Customer Experience Leadership - 211: Ed Muzio: I needed to iterate

211: Ed Muzio: I needed to iterate

Fast Leader Show | Customer Experience Leadership

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02/06/19 • 32 min

Ed Muzio was running an industry forum for the first time. While he followed the advice he received he missed a few key elements and the meeting went off the rails. Ed was the one that needed to fix it but he didn’t know how.

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Fast Leader Show | Customer Experience Leadership - 210: Amy Radin: Where’s your junkyard?

210: Amy Radin: Where’s your junkyard?

Fast Leader Show | Customer Experience Leadership

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01/30/19 • 30 min

Amy Radin (RAY-DIN), was used to getting organizational resources to innovate and drive change. Then she met Drew and gained a new perspective that caused her to never again complain, or tolerate complaints from others, about not having resources.

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Fast Leader Show | Customer Experience Leadership - 200: Dan Gingiss: There’s really only one thing to do here

200: Dan Gingiss: There’s really only one thing to do here

Fast Leader Show | Customer Experience Leadership

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11/21/18 • 41 min

Before becoming a social media expert, Dan Gingiss decided to join a friend in taking the GMAT. On standardized tests he typically does better on the math side and struggles on the verbal side. But during the test Dan got stumped on a question that caused him to not complete the math portion of the exam. That left him with only one choice.

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Fast Leader Show | Customer Experience Leadership - 199: Brannon Beliso: Achievements and success are two different things

199: Brannon Beliso: Achievements and success are two different things

Fast Leader Show | Customer Experience Leadership

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11/14/18 • 29 min

Brannon Beliso had no choice when he was a child, he was a victim. At some point Brannon the man had to make the better choices in his life that have led to greater self-discipline and founding one of the most successful schools in the martial arts industry.

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Fast Leader Show | Customer Experience Leadership - 186: Danita Bye: This is not about complaining - it’s about doing

186: Danita Bye: This is not about complaining - it’s about doing

Fast Leader Show | Customer Experience Leadership

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08/15/18 • 36 min

Danita Bye and her husband decided to buy a snowmobile sleigh manufacturing company. Then El Niño moved in and stayed for three years. Danita was angry at everyone. Then a mentor told her to stop playing the blame game. That’s when she developed the catalyst question.

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Fast Leader Show | Customer Experience Leadership - 173: Doug Sandler: I had no system and that’s the problem

173: Doug Sandler: I had no system and that’s the problem

Fast Leader Show | Customer Experience Leadership

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05/16/18 • 30 min

Doug Sandler was hired to be a DJ at a party hundreds of miles from his home. He was feeling on top of his game but within 15-minutes of the four-hour event, he realized why he was really hired sight unseen. He also realized that everything he had done in his career to that point was just about being lucky.

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Fast Leader Show | Customer Experience Leadership - 324: Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?
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08/04/21 • 43 min

Diversity, Equity, and Inclusion (DEI). These three words pop up almost everywhere. Every modern workforce has a discussion revolving around these three words, but what exactly is the difference between diversity, equity, and inclusion? What does it mean?

If you are an executive leader, you have to understand that the workforce today faces a huge problem with regards to psychological safety, and how a business handles diversity, equity, and inclusion may directly affect its bottom line.

Listen to Omar L. Harris as he shares his thoughts on DEI and how you can be more inclusive

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Fast Leader Show | Customer Experience Leadership - 332: Darja Gutnick - Bite-Size Learning for First-Time Leaders

332: Darja Gutnick - Bite-Size Learning for First-Time Leaders

Fast Leader Show | Customer Experience Leadership

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05/04/22 • 37 min

Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on the rise, equipping and enabling first-time leaders has become a challenge.

The wisdom to lead is buried in the minds of experienced leaders. The knowledge is hidden in books and scientific papers. With first-time leaders not knowing what they need, how do you fill the gap in leadership development?

In this episode, Darja Gutnick shares what first-time leaders need to know and the mindset shift to microlearning.

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Fast Leader Show | Customer Experience Leadership - 188: Howard Partridge: I was a terrible leader

188: Howard Partridge: I was a terrible leader

Fast Leader Show | Customer Experience Leadership

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08/29/18 • 35 min

Howard Partridge had the vision for a turnkey business. What he did not realize was that his strong out-going task-oriented, demanding, direct, defiant personality was really turning everybody off. That’s when his bookkeeper took him aside and shared with him some words of wisdom.

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FAQ

How many episodes does Fast Leader Show | Customer Experience Leadership have?

Fast Leader Show | Customer Experience Leadership currently has 277 episodes available.

What topics does Fast Leader Show | Customer Experience Leadership cover?

The podcast is about Podcasts, Business and Careers.

What is the most popular episode on Fast Leader Show | Customer Experience Leadership?

The episode title '283: David Finkel – Learning to Manage More Intelligently' is the most popular.

What is the average episode length on Fast Leader Show | Customer Experience Leadership?

The average episode length on Fast Leader Show | Customer Experience Leadership is 36 minutes.

How often are episodes of Fast Leader Show | Customer Experience Leadership released?

Episodes of Fast Leader Show | Customer Experience Leadership are typically released every 7 days.

When was the first episode of Fast Leader Show | Customer Experience Leadership?

The first episode of Fast Leader Show | Customer Experience Leadership was released on Jul 13, 2016.

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