Marketing Blueprint Series: Building Your Luxury Real Estate Brand (Part 1) with Malte Kramer

07/06/22 • 34 min

Estate of Mind — The Art of Selling Luxury Real Estate

Building Your Personal Brand Will Help You Grow Your Business:

Do you consistently work on strengthening your personal brand as a luxury real estate professional? It’s important to remember that your personal branding is different from the branding associated with your brokerage. While the two may in fact be very similar, they aren’t exactly the same, and they don’t have the same impact on how your potential clients may perceive you.

Your personal branding as a luxury real estate professional is what potential clients are going to associate with you. It’s the thing that’s going to help encourage them to partner with you — and potentially refer future business your way. In order to more effectively grow your luxury real estate business, you need to make sure that your personal branding accurately reflects the type of service clients can expect to receive, and always align your website messaging with your personal branding to create a more consistent, well-rounded experience for them.

Finding Your Niche in Luxury Real Estate:

In order to set yourself apart from the competition, it’s important that you highlight the aspects of your brand that make you different from your competitors. Similarly, finding your niche in luxury real estate can also help you stand out more to potential clients. By establishing yourself as the authority in a particular type of property, you’re not only segmenting yourself as the first choice among a group of niche buyers and sellers, but you're also building out your luxury real estate brand in a more unique way that will potentially yield better results in the future.

Before you establish your niche though, it’s important to determine the set of guiding principles that you want to adhere to throughout your tenure as a luxury real estate professional. For instance, if you are determined to always respond to client correspondence the same day, make sure that you commit to doing so all the time, with every client. This guiding principle will in turn help shape your brand as a luxury real estate professional, which will ultimately help you more effectively establish a foothold in a specific luxury real estate niche.

Topics and Questions You’ll Uncover During this Episode:

How a well-curated brand image can help set you apart from competitors
What should be included in a luxury real estate website?
Why establishing a niche in luxury real estate can be an effective growth strategy
Building a personal brand image around authenticity
How branding and reputation should impact your marketing efforts

Resources Mentioned within Episode:

Building Your Personal Brand Will Help You Grow Your Business:

Finding Your Niche in Luxury Real Estate:

Topics and Questions You’ll Uncover During this Episode:

How a well-curated brand image can help set you apart from competitors
What should be included in a luxury real estate website?
Why establishing a niche in luxury real estate can be an effective growth strategy
Building a personal brand image around authenticity
How branding and reputation should impact your marketing efforts

Resources Mentioned within Episode:

Previous Episode

Marketing Blueprint Takeover: Adopting a Luxury Mindset in Real Estate (Part 2) with Claudia Powell

Why Delivering the Highest Level of Service is Always Key:

When it comes to working with luxury real estate clients, there can sometimes be a disconnect in terms of the quality of service provided versus the expectations from the client. The best way to avoid this disconnect? Always strive to deliver the absolute highest level of service imaginable. Remember, just like in the world of luxury concierge services, the more details you take into account, the more likely you’ll be able to mitigate any missteps and ensure an incredibly memorable experience.

To deliver the best service possible, it’s important that you never stop improving your skill set. There’s always something new to learn, and always a way to make any experience better — or custom tailored — for each individual client. If you’re never satisfied with just being okay, you’ll always be improving the quality of service you deliver to your luxury real estate clients. And the better the service is you deliver, the greater likelihood you’ll have of expanding your sphere of influence and growing your referral pipeline.

Understanding the Needs of Luxury Real Estate Clients and Building Your Brand:

Being able to adapt to individual client needs is one of the most vital aspects of being a successful luxury real estate professional. While many client needs may be similar, it’s important to remember that no two clients are completely alike. By cultivating individual relationships with each one of your clients, you can better deliver on their specific needs to ensure a memorable or even bespoke experience that they’ll be sure to tell their own sphere of influence about.

As a real estate professional, you always have to keep in mind that you are your brand. Who you are as a person, what you offer as a professional, and how you choose to interact with clients all help shape and build your individual brand. Remember, how we represent ourselves is going to speak to our clients, and impact the types of clients we are able to attract. When it comes to working with the upper tier, delivering on what you say you’re going to deliver on, and constantly striving to exceed expectations, is the key to building a successful brand and cementing your place as the go-to real estate resource in your respective market.

Topics and Questions You’ll Uncover During this Episode:

The similarities between a luxury concierge service and a luxury real estate professional
Why is understanding client needs so truly important?
How always striving to be better within your industry is so critical to your success
How is branding shaped by relationships with clients?
Building better rapport with luxury clients via the double platinum rule

Resources Mentioned within Episode:

Next Episode

Marketing Blueprint Series: Building Your Luxury Real Estate Brand (Part 2) with Ricardo Rodriguez

Building Your Brand Images Independently from Your Brokerage’s Brand Image:

When it comes to effectively positioning yourself as a luxury real estate professional, your brand image and the reputation you build are incredibly important. And while your brokerage may enjoy a certain type of reputation amongst other professionals, your individual reputation is what’s going to impact whether or not potential clients want to partner with you in the future. Remember, though your brokerage will undoubtedly provide you with resources to assist you in your career, it’s critical that how you use those resources (and consequently work with clients) serves as the basis for your personal branding.

In luxury real estate, your business is built upon who you are, the types of relationships you foster with clients, and how effectively you meet the needs of your client base. Your brand image should revolve around the things that make you unique as a real estate professional — not the things that make your brokerage what it is. Having a genuine connection with everyone you encounter will go much farther in helping your referral pipeline than how familiar a potential client is with the brokerage you’re associated with. However, it is also important to note though that the culture of your brokerage is critical to your success.

Authenticity and Always Delivering a Luxury Experience:

Since crafting a brand image is so closely connected to the type of service you deliver, it’s important to always be your authentic self when working with the upper tier. Authenticity will help guide your efforts, providing the blueprint you need to customize the type of service you deliver and establish yourself as the go-to real estate professional within your market. Remember, your referral pipeline will benefit from the more positive, luxury experiences you’re able to deliver on, and will likely help expand your sphere of influence at the same time as well — all while establishing your brand as a luxury real estate professional.

Speaking of luxury experiences, have you ever thought about what “luxury” actually means in real estate? Luxury real estate is typically defined as a home sale falling within a particular price point. However, since prices are based on market conditions, and market conditions aren’t something we as individuals have much control over, price really shouldn’t be what defines you as a luxury real estate professional. Instead, you should be focusing on delivering bespoke experiences that truly embody the idea of what luxury real estate is all about. Therefore, luxury real estate is all about high-quality service delivered to each and every client in order to create as unique an experience as possible — all of which will help define your personal brand.

Topics and Questions You’ll Uncover During this Episode:

Why your brand should be independent from that of your brokerage
Why is featuring the “real you” in your branding so critical for connecting with others?
The importance of leveraging the tools and resources provided to you by your brokerage
How community involvement can help you find success as a real estate professional
What does “luxury” really mean in the world of real estate?

Resources Mentioned within Episode: