
#107 - How to Better Support Clients
03/03/25 • 39 min
This one's for the pet professionals! Clients are integral to what we do and that means we need to make sure they're well-supported throughout the journey. In this episode, we explore the foundations of exemplary client care, including some tips to help you better support your clients even more.
You can find the full episode show notes here.
Does the feast or famine client booking cycle have you stressing?
One month you have so many clients that you can barely come up for air and the next you're wondering if this is the month you have to shut your business down because NO ONE is booking.
You need our Conquer Feast or Famine webinar. Sign up here today: https://petharmonytraining.com/conquer
This one's for the pet professionals! Clients are integral to what we do and that means we need to make sure they're well-supported throughout the journey. In this episode, we explore the foundations of exemplary client care, including some tips to help you better support your clients even more.
You can find the full episode show notes here.
Does the feast or famine client booking cycle have you stressing?
One month you have so many clients that you can barely come up for air and the next you're wondering if this is the month you have to shut your business down because NO ONE is booking.
You need our Conquer Feast or Famine webinar. Sign up here today: https://petharmonytraining.com/conquer
Previous Episode

#106 - Dr. Kelly Ballantyne: Combating Caregiver Burden
We've said it before and we'll say it again- it's hard to care for individuals who need specialized care, and that includes pets with behavior challenges! In this episode, Board Certified Veterinary Behaviorist Dr. Kelly Ballantyne provides tips for combating caregiver burden, discusses the link between pain and behavior, and gives up-to-date information on anti-anxiety medication for adolescent animals.
You can find the full episode show notes here.
Does the feast or famine client booking cycle have you stressing?
One month you have so many clients that you can barely come up for air and the next you're wondering if this is the month you have to shut your business down because NO ONE is booking.
You need our Conquer Feast or Famine webinar. Sign up here today: https://petharmonytraining.com/conquer
Next Episode

#108 - Debbie Martin: The Behavior Specialist You Didn't Know You Needed
What the heck is a Veterinary Technician Specialist in Behavior? Find out in this week's episode with Debbie Martin! Plus, sound sensitivities, risk assessments, and puppy socialization. Buckle up!
You can find the full episode show notes here.
Does the feast or famine client booking cycle have you stressing?
One month you have so many clients that you can barely come up for air and the next you're wondering if this is the month you have to shut your business down because NO ONE is booking.
You need our Conquer Feast or Famine webinar. Sign up here today: https://petharmonytraining.com/conquer
Enrichment for the Real World - #107 - How to Better Support Clients
Transcript
[00:00:00] Allie: There's that cliché out there that self care is client care, and if it's not a cliché, it should be a cliché, because we should all be saying it way more than we are. But self care really is client care, because I know, just like you, what you were saying, Emily, I know that if I am not at my best, I'm not showing up for other people. In the way that I want to be showing up for them, because I want to show up at my best for them. So, boundaries are hard, a
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